Business Details
50+ Years
experience
Professional Carpet & Floor Cleaning Services in San Bernardino
Carpet Masters has been delivering professional interior cleaning solutions since 1958, serving residential and commercial clients across San Bernardino, CA, and the Inland Empire. As a family-owned business, we specialize in carpet cleaning, hardwood floor restoration, upholstery cleaning, and specialty stain removal using eco-friendly methods. Our team of experienced technicians combines advanced equipment with time-tested techniques to ensure thorough, lasting results.With over 60 years of combined expertise, we prioritize customer satisfaction through transparent pricing, a 200% money-back guarantee, and personalized service tailored to each client's needs. Our commitment to quality has earned us a reputation as a trusted leader in the cleaning industry.
Services
Carpet Cleaning
Hardwood Floor Cleaning
Upholstery Cleaning
Tile & Grout Cleaning
Pet Stain Removal
Area Rug Cleaning
Leather Cleaning
Drapery Cleaning
Specialty Stain Removal
Retail Flooring Sales
Details
- Year established: 1958
Highlights and features
- 50+ years of expertise in interior cleaning solutions
- 200% money-back guarantee on all services
- Eco-friendly cleaning products and advanced equipment
- Certified technicians with 10+ years of average experience
- Family-owned with personalized customer service
Associations and certifications
- IICRC (Institute of Inspection, Cleaning and Restoration Certification)
What people say
Awesome service
Thorough cleaning
Professional technicians
Great value
Prompt service
Services
Carpet Cleaning
Our truck-mounted hot water extraction method removes deep-seated dirt and stains from carpets. Technicians pre-treat problem areas, use pH-balanced solutions, and apply protective treatments to extend carpet life. Ideal for residential and commercial spaces seeking improved indoor air quality and restored appearance.
Hardwood Floor Cleaning
Specialized equipment extracts embedded grime from wood floors without sanding. Multi-step process includes debris removal, deep scrubbing, and protective topcoat application. Restores shine to aged floors while preserving finish integrity in homes and offices.
Upholstery Cleaning
IICRC-certified technicians use hot water extraction to clean sofas, chairs, and other upholstered furniture. Non-toxic solutions remove pet dander, food stains, and body oils. Includes optional odor treatment and stain protection for fabric and microfiber materials.
Pet Stain Removal
Three-step enzymatic treatment eliminates pet urine odors at the source. Moisture sensors locate hidden contamination. Includes pad replacement and subfloor treatment for severe cases. Backed by 200% guarantee for complete odor elimination.
Tile & Grout Cleaning
High-pressure cleaning system removes grout discoloration and tile surface buildup. Non-acidic solutions safely clean ceramic, porcelain, and natural stone. Final sealing protects against future staining in kitchens, bathrooms, and commercial spaces.
People
Matthew Jensen
Owner
Veteran business owner with 15+ years in home services. Acquired Carpet Masters in 2018, maintaining its legacy of quality while modernizing operations. Focuses on customer satisfaction through transparent service and technician training.
Dick Stephens
Founder
Established Carpet Masters in 1958. Built the company from a single location to a regional leader in interior maintenance. Pioneered integrated cleaning and flooring solutions that remain core to company operations.
Questions
What services does Carpet Masters offer?
We provide carpet cleaning, hardwood floor restoration, upholstery cleaning, tile & grout cleaning, pet stain removal, and area rug cleaning. We also sell flooring products.
Do you guarantee your work?
Yes! We offer a 200% money-back guarantee. If unsatisfied, we'll refund your payment and pay for another provider to complete the job.
What areas do you serve?
We serve San Bernardino, Redlands, Corona, and Hemet. Our service area covers both residential and commercial properties in the Inland Empire region.
How often should carpets be cleaned?
Manufacturer recommendations and health guidelines suggest professional cleaning every 12-18 months. High-traffic homes or pet owners may benefit from more frequent service.
Are your cleaning methods safe for pets and children?
Yes. We use eco-friendly, non-toxic solutions that are safe for families and pets. Our pet stain removal process specifically targets biological contaminants without harsh chemicals.
How do I book a service?
Schedule online through our booking system, call us directly at (909) 889-2689, or complete the contact form on our website for a free estimate.
