Business Details
22 Years
experience
Emergency
services
Trusted Appliance Repair Services in Wichita Falls
After Hours Appliance was founded in October 2004 to provide an alternative solution for appliance repair needs. Operating as a sole proprietorship since inception, we transitioned to full-time service in January 2010 while maintaining our commitment to personalized attention. Our business model prioritizes quality control by ensuring all service calls are performed directly by the owner, guaranteeing consistent standards across every repair. We specialize in servicing all major U.S.-made appliances with transparent pricing structures and no additional charges for evening or weekend appointments.Our comprehensive service process includes preventive maintenance education, 30-day service warranties, and manufacturer defect coverage on replacement parts. With over 15 years of operational history in Wichita Falls, we maintain a perfect record with zero complaints filed to the Better Business Bureau. Our referral program acknowledges customer loyalty while maintaining strict adherence to ethical business practices through our BBB complaint-free status.
Services
Refrigerator Repair
Dryer Repair
Washer Repair
Oven Repair
Dishwasher Repair
Disposal Repair
Details
- Year established: 2004
Highlights and features
- Owner-operated service ensures consistent quality control
- 30-day warranty on all paid service calls
- Transparent pricing with no evening/weekend surcharges
- Zero complaints filed with Better Business Bureau
- Comprehensive preventive maintenance education included
What people say
Prompt and professional service
Fair pricing with no surprises
Knowledgeable technician
Excellent preventive maintenance advice
Reliable warranty coverage
Services
Refrigerator Repair
Our refrigerator repair service addresses cooling issues, ice maker malfunctions, and temperature regulation problems. Technicians diagnose compressor failures, refrigerant leaks, and electrical component defects while providing preventive maintenance education. Each repair includes a 30-day service warranty and one-year parts warranty.
Dryer Repair
We diagnose and repair heating element failures, drum malfunctions, and ventilation issues in gas and electric dryers. Our service includes safety checks for fire hazards, lint buildup removal, and operational efficiency testing. All repairs come with comprehensive warranty coverage.
Washer Repair
Our technicians fix drainage problems, spin cycle failures, and electronic control board malfunctions in washing machines. The service includes vibration analysis, hose integrity checks, and preventive maintenance recommendations to extend appliance lifespan.
Oven Repair
We repair temperature calibration issues, igniter failures, and convection system malfunctions in gas and electric ovens. Service includes safety checks for gas leaks, electrical connection testing, and calibration verification for consistent cooking performance.
Dishwasher Repair
Our service addresses drainage issues, spray arm malfunctions, and detergent dispenser problems. Technicians perform motor diagnostics, filter cleaning, and seal integrity checks while providing maintenance tips to prevent future issues.
People
Tim Martin
Owner/Operator
Tim Martin has provided appliance repair services since 2004, operating as sole proprietor to maintain quality control. With over 15 years of hands-on experience, he personally handles all service calls while managing business operations.
Questions
What areas do you service?
We service Wichita Falls and surrounding communities including Burkburnett, Iowa Park, Holliday, and Windthorst. Service calls 40+ miles from Wichita Falls may incur additional mileage charges.
Do you charge extra for evening or weekend appointments?
No, our pricing remains consistent regardless of appointment time. Evening and weekend service calls cost the same as daytime visits.
What payment methods do you accept?
We accept cash, check, credit card payments, and PayPal. Payment options remain consistent for both service calls and follow-up maintenance work.
What warranties do you offer?
Paid service calls include a 30-day warranty covering the entire unit, while replacement parts carry a one-year manufacturer defect warranty.
Why are you not accepting new customers?
As a sole proprietorship, we maintain quality control by personally handling all service calls. This business structure limits our capacity to serve only existing customers.
How are service call prices determined?
Pricing depends on location with fixed rates for specific cities. Additional appliances serviced during the same visit incur $45 per unit charges.
