Business Details
38 Years
experience
Emergency
services
Trusted Content Restoration Services in Hayward, CA
Founded in 1988 and operating nationally as FRSTeam since 2006, our company specializes in restoring personal belongings and minimizing downtime for families and businesses affected by fire, water, or smoke damage. With operations across the U.S. and Canada, we combine advanced equipment and compassionate service to recover items ranging from electronics and textiles to hard contents. Our process includes photo documentation, secure storage, and specialized restoration techniques, ensuring items are returned to pre-loss condition. We prioritize emergency needs through rapid response services, handling urgent requests within 24-72 hours. Our team collaborates directly with insurance carriers to streamline claims processes while maintaining transparent communication with clients.Over decades, we have built a reputation for meticulous attention to detail, restoring not just possessions but also peace of mind during challenging times. Our commercial services extend to corporate offices, healthcare facilities, and educational institutions, addressing large-scale losses with efficiency. By integrating data recovery, safe disposal of non-restorable items, and a 90-day warranty on restored electronics, we uphold our commitment to comprehensive solutions. This expertise has earned trust from thousands of families and industry partners nationwide.
Services
Emergency Services
Photo Documentation
Textile Restoration
Electronic Restoration
Storage Solutions
Commercial Restoration
Non-Restorable Inventory
Pack Out Services
Data Recovery
Mercury Disposal
Details
- Year established: 1988
Highlights and features
- We have over 30 years of experience in content restoration.
- Our services cover both residential and commercial properties.
- We use specialized equipment for electronics and textile restoration.
- We provide 24/7 emergency response with rapid item recovery.
- Our process includes photo documentation for insurance claims.
What people say
Fantastic job collecting items
Excellent communication throughout process
Saved cherished belongings
Quick emergency response
Organized delivery of items
Services
Electronic Restoration
Our specialists use deionized water cleaning and controlled drying to restore computers, appliances, and entertainment systems. Data recovery ensures preservation of digital files while safe disposal methods handle non-restorable electronics. We test devices twice during the process and provide a 90-day warranty upon return.
Textile Restoration
We recover clothing, linens, and upholstery using advanced techniques to remove soot and odors. Items are cleaned, folded, and labeled for organized delivery. Our process handles delicate materials including suede, silk, and specialty garments.
Emergency Services
Within 24-72 hours of contact, we prioritize essential items like work uniforms, school clothes, and electronics. Our rapid deployment teams provide immediate relief during critical recovery phases while maintaining communication with policyholders.
Photo Documentation
We create detailed photo inventories of damaged items room-by-room to support insurance claims. This process includes written documentation and client review to ensure accuracy for both restorable and total-loss items.
Commercial Restoration
Our technicians minimize business downtime through on-site cleaning of server rooms, medical equipment, and office workstations. We handle large-scale losses with specialized equipment while maintaining operational continuity for commercial clients.
Questions
What services does FRSTeam offer?
We specialize in electronics restoration, textile recovery, commercial content restoration, emergency services, photo documentation, and secure storage for fire or water-damaged properties.
How quickly can FRSTeam respond to emergencies?
Our 24/7 emergency services address urgent needs within 24-72 hours, prioritizing essential items like work uniforms, computers, and sentimental belongings.
Do you serve commercial businesses?
Yes, we handle large-scale commercial restoration for offices, hotels, medical facilities, and government buildings with specialized equipment and rapid deployment.
How do you document damaged items?
We conduct room-by-room photo documentation and written records of all affected items to streamline insurance claims processes.
What happens to non-restorable items?
We create visual catalogs of total-loss items for insurance valuation and ensure safe disposal of materials like mercury-containing electronics.
Do you guarantee full restoration of items?
While we maximize recovery, some severely damaged items may be declared non-salvageable through our transparent evaluation process.
Reviews (1)
Jose Luis Lozano
Mar 27, 2018
Report
FRSTeam in Dallas Fort Worth managed by Craig Campbell and Andrea Rubio is the most horrible service you can have in our lives, they say to have your belongings ready on a given date and they deliver in a month later, part of my wife's clothes I was not returned and clothes damage I return it to fix or pay for the damage, I talk to Craig and he said not knowing anything and he ask if I had bills for the clothes because he thinks already this way, they made me wait for months until insurance paid them and so refuse to pay for the damages, finally sent us the clothes damages and they didn't pay for it. I write a letter to my insurance to complain for the service I hope you never use this company again.
