I am simply "over the top" thrilled with my new Fjord Sandel colored genuine leather recliner. It arrived on the scheduled day, came very well packaged AND ALREADY PROFESSIONALLY ASSEMBLED! Just lift it out of the box. There is not a scratch on it! There is no foul odor. Everything works perfectly & is it ever comfy! All it needs is to be "broken in", & I can surely handle that! I called the Back Store because I ordered it through Amazon & they didn't know much about the item, but it was shipped directly from The Back Store in San Diego. I took a chance & called The Back Store & spoke with Kyle & he answered every question/ concern that I had. He was very knowledgeable, professional, patient & kind. He even e-mailed me a picture of the chair color as I was concerned about that. It is exactly what I wanted. The workings of the chair are simple.a knob to recline & it swivels! I don't know what it is, but the way this recliner is made, it feels like every part of my body is supported. The ottoman is included & is shaped in a way that there is no pressure on my knees or ankles. I have had back surgery, & this is the ONLY chair/recliner that does not hurt or put pressure on my lumbar spine or hips. The arm rests are roomy & at a perfect angle & my head is supported well, also. Sitting in this recliner is very therapeutic for me. It seems like a recliner that you would find in a high end spa. If you are having trouble making a decision about purchasing this recliner like I was, don't be! It is worth every penny. I'll try to post a picture later if I am able to. Thanks to Kyle & the Back Store for awesome Customer Service & an amazing product! I am so grateful. HIGHLY RECOMMENDED!
Dealing with Vitality was Stressless! They are a wonderful company to buy from and we will be buying from them again in the future. Rosie was great. The chair arrived when promised and we are enjoying it very much.
This Vitality Web Back Store in Poway had the best selection in stock of any of the stores we visited and many colors available to see in person. The people there were helpful, but not at all pushy. Their pricing was very fair. We had a great experience and purchased 2 Stress Less chairs! I recommend them highly.
Just in. Two Medium Stressless Magic Leg Comfort Recliners in Paloma Beige Leather with the Battery Back up included. Customer no longer wants them so they are on clearance. In our showroom and on sale.
The Perfect Mother's Day Gift..
Running a small business is challenging. Running any business during a worldwide crisis is almost impossible. Lucky, for us at Thebackstore.co m we have detailed instructions posted on vital business equipment so that our employees never have to waste time asking for help in their correct use.....
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