Business Details
36 Years
experience
Emergency
services
Trusted HVAC Services in Santa Clarita, CA
Santa Clarita Custom Air has been a trusted name in heating and air conditioning since 1990, serving the Santa Clarita and San Fernando Valley regions with unmatched expertise. As a family-owned and -operated business, we prioritize honesty, fairness, and value, ensuring every client receives personalized attention and top-tier service. Our team of NATE-certified technicians brings decades of combined experience, supported by ongoing training from Carrier and the Institute of Heating and Air Conditioning Industries. We specialize in HVAC sales, installation, repair, and maintenance for residential and commercial clients, offering energy-efficient Carrier products backed by industry-leading warranties. Our commitment to customer satisfaction is evident in our 80% repeat business rate, with many clients having relied on our services for over 30 years.We stand out by providing flat-rate pricing, 24/7 emergency support, and meticulous attention to detail, from initial consultation to final cleanup. Our dedication to innovation ensures we stay ahead of evolving EPA standards and HVAC technology, delivering solutions that enhance comfort and efficiency. With a focus on community and integrity, we treat every client like family, ensuring transparency, respect, and reliability in every interaction. This unwavering commitment has earned us recognition as a Carrier Dealer, a designation earned through proven expertise and customer-centric service. For over three decades, we have built a reputation as the region's premier HVAC provider, combining technical excellence with a personal touch.
Services
HVAC Installation
AC Repair
Furnace Maintenance
Thermostat Services
Ductwork Solutions
Air Quality Systems
Heat Pump Services
Commercial HVAC
Details
- Year established: 1990
Highlights and features
- Serving Santa Clarita Valley since 1990 with 30+ years of HVAC expertise
- NATE-certified technicians with ongoing Carrier and IHACI training
- Flat-rate pricing for transparent, no-surprise costs
- One-year warranty on all repairs with Carrier product expertise
- 24/7 emergency service with on-call technicians weekends
Associations and certifications
- Carrier
- NATE
What people say
Prompt service
NATE-certified technicians
Fair pricing
24/7 emergency support
Energy savings
Services
HVAC Installation
We specialize in installing high-efficiency Carrier HVAC systems tailored to residential and commercial properties. Our process includes manual J load calculations, custom ductwork design, and energy-saving solutions. Backed by 10-year parts warranties and expert post-installation support, we ensure optimal performance and comfort.
AC Repair
Our NATE-certified technicians provide rapid diagnosis and repair of air conditioning systems, including compressors, condensers, and refrigerant leaks. With 24/7 emergency service and same-day appointments, we minimize downtime during peak heat seasons.
Furnace Maintenance
Preventative maintenance plans include comprehensive inspections, filter replacements, and efficiency tuning for Carrier furnaces. Regular servicing extends system lifespan, reduces energy costs, and maintains warranty validity.
Thermostat Services
We install and service advanced Carrier thermostats, including Wi-Fi-enabled models for remote control. Our technicians optimize settings for energy savings and integrate smart controls with existing HVAC systems.
Air Quality Solutions
We offer Carrier air purifiers, filtration systems, and humidity controls to improve indoor air quality. Custom solutions address allergens, odors, and ventilation needs for healthier residential and commercial environments.
People
Bob Lucas
Owner
With over 40 years in HVAC, Bob Lucas founded Santa Clarita Custom Air in 1990. He has grown the company through strategic acquisitions and a commitment to customer-centric service, ensuring technical excellence and community trust.
Tom Chappel
Team Lead
Tom Chappel oversees operations with 25+ years of HVAC expertise. Known for his hands-on approach, he ensures every project meets strict quality standards while maintaining direct client communication.
Questions
What HVAC services do you offer?
We provide installation, repair, maintenance, and air quality solutions for residential and commercial HVAC systems, specializing in Carrier products.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency support with on-call technicians available weekends for urgent heating and cooling issues.
Are your technicians certified?
All technicians are NATE-certified with ongoing training from Carrier and the Institute of Heating and Air Conditioning Industries.
Do you service areas outside Santa Clarita?
We serve Santa Clarita, San Fernando Valley, Encino, Woodland Hills, Newhall, Saugus, and surrounding California communities.
What financing options are available?
Financing is available for new HVAC installations with approved credit, offering flexible payment plans for residential and commercial clients.
What warranties do you offer?
We provide a one-year warranty on repairs and 10-year parts limited warranties on Carrier equipment, with lifetime heat exchanger coverage on select models.
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