Business Details
50+ Years
experience
Your Trusted Hardware Store in Portland, OR
Since 1950, Pearl Hardware has been a cornerstone of Portland's community, dedicated to providing exceptional products and services. Founded by Ken McQuestion, our store has evolved while maintaining a commitment to personalized customer care. Over six decades, we've expanded to multiple locations, including our flagship Pearl ACE Hardware store opened in 2003. Under the leadership of Duane Cook and Sherry Cook since 1982, we've embraced innovation while preserving the values of a traditional neighborhood hardware store. Our team's expertise spans generations, with decades of combined experience in hardware solutions and customer service.We specialize in offering a curated selection of products alongside unique services like custom paint mixing and knife sharpening. Our success stems from strategic location choices and a dedication to meeting local needs in an era of big-box competition. Through economic fluctuations, we've thrived by empowering customers to tackle home improvement projects with confidence. Our reputation for knowledgeable staff and comprehensive solutions has made us a trusted resource for Portland residents. Every service we offer, from screen repairs to large item delivery, reflects our commitment to being more than just a retail store.
Services
Color Consulting
Paint Mixing
Glass Cutting
Key Cutting
Knife Sharpening
Screen Repair
Large Item Delivery
Details
- Year established: 1950
Highlights and features
- Family-owned since 1950 with three generations of hardware expertise
- Offer free custom paint mixing with over 500 color options
- Provide specialized services like knife sharpening and screen repair
- Maintain expert staff knowledgeable in all hardware applications
- Guarantee competitive pricing on key cutting and lock solutions
What people say
Friendly and helpful staff
Have everything you need
Amazing customer service
Small town feel in Pearl
Expert paint advice
Services
Paint Mixing
Our expert paint technicians provide precise color matching using advanced technology. We maintain over 500 standard colors and can replicate custom shades from samples. This service helps customers achieve perfect paint consistency across projects of any scale.
Knife Sharpening
Professional sharpening available for kitchen knives, garden tools, and specialty blades. Our technicians use precision equipment to restore optimal cutting performance while maintaining blade integrity. Service includes edge angle adjustment and rust removal.
Screen Repair
Complete screen repair and replacement for doors and windows. Our technicians handle mesh replacement, frame repairs, and custom screen fabrication. We use durable materials to ensure long-lasting solutions for residential and commercial properties.
Key Cutting
Precision key duplication for residential, commercial, and specialty locks. We service standard and high-security key systems with same-day availability. Our technicians also provide master key system consultations and lock rekeying services.
Large Item Delivery
Local delivery available for bulky purchases like grills and appliances. Our team coordinates delivery schedules based on customer needs with professional handling of large items. Service includes curbside placement and delivery confirmation.
People
Ken McQuestion
Founder
Established Uptown Hardware in 1950, pioneering female-friendly hardware retailing. His vision created a community-focused store that thrived for over five decades through innovative merchandising and customer service.
Duane Cook
Co-Owner
Joined the company in 1967, assuming full ownership in 1982. With over 50 years of hardware industry experience, he's guided the company's expansion while maintaining its neighborhood store values and exceptional service standards.
Sherry Cook
Co-Owner
Active owner since 1982, contributing to strategic decisions and daily operations. Her leadership has maintained the company's reputation for knowledgeable staff and comprehensive product offerings in Portland's competitive market.
Questions
What are Pearl Hardware's store hours?
We're open Monday-Friday 8am-6pm, Saturday 8am-5:30pm, and Sunday 9am-5:30pm with free onsite parking available.
Do you offer custom paint mixing services?
Yes, we provide free custom paint mixing using advanced technology to match any existing color from samples or digital readings.
What specialized services are available?
We offer knife sharpening, screen repair, key cutting, glass cutting, color consulting, and large item delivery services.
How long has Pearl Hardware been in business?
Our original Uptown Hardware store opened in 1950, with the Pearl location established in 2003 as part of our ongoing expansion.
Are delivery services available for large purchases?
Yes, we offer local delivery for bulky items like grills and appliances with pricing based on delivery requirements.
What payment methods do you accept?
We accept major credit cards, debit cards, and cash payments at our Portland location.
