Business Details
36 Years
experience
Emergency
services
24/7 Emergency Plumbing Services in San Francisco, CA
Roto Rooter Plumbing & Drain Service is a family-owned and operated business serving San Francisco and the Bay Area since 1990. Our team of professional plumbers provides 24/7 emergency services for residential and commercial properties, specializing in drain cleaning, trenchless sewer replacement, leak detection, and water heater installation. With decades of combined experience, we prioritize timely service, up-front pricing, and superior warranties to ensure customer satisfaction. Our commitment to quality and reliability has made us a trusted local choice for plumbing solutions.We serve San Francisco, Daly City, Brisbane, Colma, and surrounding areas, preserving yards and infrastructure through advanced trenchless technology. Our technicians are trained to handle everything from minor repairs to complex commercial plumbing systems. Customer feedback consistently highlights our punctuality, expertise, and dedication to resolving issues efficiently. We take pride in maintaining a clean work environment and offering transparent communication throughout every service call.
Services
Residential Plumbing
Commercial Plumbing
Drain Cleaning
Trenchless Sewer Replacement
Leak Detection
Water Heater Installation
Details
- Year established: 1990
Highlights and features
- We offer 24/7 emergency plumbing services with rapid response times.
- Family-owned business with 30+ years of local plumbing expertise.
- Up-front pricing with no hidden fees for all plumbing services.
- Specialized in trenchless sewer replacement with minimal property disruption.
- Superior warranties covering all workmanship and replacement components.
What people say
Great service
Professional technicians
Fast response
Excellent communication
Reliable repairs
Services
Residential Plumbing
Comprehensive plumbing solutions for homes including leak repairs, pipe maintenance, and fixture installations. Our technicians handle everything from minor clogs to complete system upgrades. Available 24/7 for emergency repairs in San Francisco and surrounding areas.
Trenchless Sewer Replacement
Modern sewer line replacement using trenchless technology that preserves landscapes and infrastructure. We replace damaged clay pipes with durable polyethylene without excavation. This environmentally friendly solution works for residential and commercial properties across the Bay Area.
Drain Cleaning
Professional drain clearing for kitchens, bathrooms, and commercial waste systems. Our high-powered equipment removes blockages caused by debris, grease, and tree roots. Available as both emergency service and scheduled maintenance in San Francisco.
Commercial Plumbing
Specialized plumbing services for restaurants, offices, and retail spaces. We maintain and repair commercial waste systems, water heaters, and high-volume plumbing infrastructure. Our team understands business needs for minimal downtime and code compliance.
Leak Detection
Advanced leak detection using thermal imaging and acoustic sensors to locate hidden water leaks. We repair slab leaks, pipe bursts, and fixture leaks with minimal property damage. Service includes complete diagnostics and repair solutions for residential and commercial clients.
People
Arnold Galarza
Founder
Founded Roto Rooter Plumbing & Drain Service in 1990 with a commitment to fair pricing and exceptional service. His vision established the company's reputation for reliable plumbing solutions in the Bay Area.
Bertha Galarza
Co-Founder
Co-founded the business with Arnold, emphasizing customer respect and timely service completion. Her dedication to quality remains foundational to the company's operations and values.
Ray Galarza
Owner
Continues the family legacy by managing daily operations. Known for maintaining high service standards and technical expertise while expanding the company's capabilities in modern plumbing solutions.
Questions
What plumbing services do you offer?
We provide residential and commercial plumbing, drain cleaning, trenchless sewer replacement, leak detection, and water heater installation services in the Bay Area.
Are you available for emergencies?
Yes, our plumbers are available 24/7 for emergency plumbing repairs across San Francisco, Daly City, Brisbane, and Colma.
What areas do you service?
We serve San Francisco, Daly City, Brisbane, Colma, South San Francisco, Pacifica, and San Bruno, California.
Do you offer warranties?
All our work includes superior warranties covering both labor and replacement components for customer protection.
How much do services cost?
We provide up-front pricing with no hidden fees. Costs vary by service complexity and required materials.
What payment methods are accepted?
We accept major credit cards and cash payments. Payment options will be confirmed during service scheduling.
Reviews (6)
Jennifer C.
Jan 17, 2022
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I called for a simple bathroom sink snake when they got to property they said it would be $550!!!!! I've been a property manager for years and have never been quoted such a crazy price. I told them it shouldn't be more than $150 at the most. The service tech called the manager and got the $150 suddenly approved. I will definitely never call them again.
Louis R.
Dec 05, 2020
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Just had our sewer pipe drained and couldn't be happier with the service. We were hesitant after reading all the negative reviews but couldn't disagree more. The serviceman was earlier than expected, professional, friendly, and took the time to explain to us the problem we were facing. Sure, it was Saturday and a little pricey, but the peace of mind of having this emergency taken care of at a moment's notice was well worth it.
Carrie L.
Nov 14, 2019
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I arrived home last night to find water all over my laundry room floor, leaking out into my garage and basement, all my showers backed up and toilets that wouldn't flush. I called Roto-Rooter immediately and they sent someone out promptly this morning at 8am. Russell Moore, service technician, did an amazing job of quickly identifying the problem and fixing it. He found a lot of tree roots in my plumbing lines that were causing the back up.
He cleaned everything out and explained things to me in a way I could easily understand. He was professional, courteous and efficient. I couldn't be happier to have things functioning properly again! Thank you.
He cleaned everything out and explained things to me in a way I could easily understand. He was professional, courteous and efficient. I couldn't be happier to have things functioning properly again! Thank you.
Garett G.
Nov 05, 2019
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Your technician was excellent, but you need to quote the $365 per hour min. one hour on the initial call. I am writing this review everywhere, as you're resting taking advantage of your name recognition for way too much money. I'm mad.
Eric H.
Feb 12, 2017
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Called at 7:30am with a non-urgent issue--a drain in our garage was starting to overflow when we did a lot of laundry--and they were there within an hour. They quickly fixed the problem, recommended how to prevent it in the future, and Yelp saved us over $100. And now it's over and I can do more than one load of laundry at a time, hurrah!
Matt G.
Dec 18, 2016
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If I could give 0 stars to this garbage of excuse of a company pretending to be a reputable plumbing company. I scheduled a service two days prior to the actual service. On the day of the time agreed upon, I followed up with the plumber who informed me that I was never scheduled. I have waited all day for this plumber through the original 12-3 window and now they want to offer me a 4-6 window. Do they expect me to sit at home for 6 hours and just wait in my day off?
I attempted to speak to a supervisor after hearing about the delay and the numbers listed on the website only connected me to either a answering machine or "answering service" that repeatedly offer to "take a message". I extremely unhappy with this outcome. There are a number of local plumbers that deserve your service more than this company. Plus marketing budget is definitely factored into your plumbing bill. Save your self some time and have peace of mind by going with an honest local plumber and don't feed into this corporate plumbing abomination.
I attempted to speak to a supervisor after hearing about the delay and the numbers listed on the website only connected me to either a answering machine or "answering service" that repeatedly offer to "take a message". I extremely unhappy with this outcome. There are a number of local plumbers that deserve your service more than this company. Plus marketing budget is definitely factored into your plumbing bill. Save your self some time and have peace of mind by going with an honest local plumber and don't feed into this corporate plumbing abomination.
