Business Details
25 Years
experience
Emergency
services
Open 24/7
always available
Trusted Residential Plumbing Services in Atlanta, GA
High Priority Plumbing was founded in 2001 by Brian Simpson, a plumbing industry veteran with over 25 years of experience. Starting as a one-person operation from a garage, we have grown into a family-owned company serving Metro Atlanta and surrounding areas. Our team specializes in residential and commercial plumbing, septic services, and underground utilities, offering 24/7 emergency response. We prioritize customer satisfaction through transparent pricing, licensed technicians, and adherence to local codes.Our commitment to quality is reflected in our investment in modern equipment and comprehensive service offerings, including water line repair, gas line services, and tankless water heater installations. We maintain a dedicated dispatch team and support staff to ensure seamless service delivery. Our reputation for reliability and expertise has been built through consistent delivery of high-quality workmanship and exceptional customer service.
Services
Residential Plumbing
Septic Services
Water Line Repair
Gas Line Services
Emergency Plumbing
Sump Pump Services
Garbage Disposal Repair
Underground Plumbing
Drain Cleaning
Water Heater Installation
Details
- Year established: 2001
Highlights and features
- No after-hours price hikes
- 24/7 emergency service availability
- Family-owned and operated since 2001
What people say
Professional
Prompt
Excellent service
Knowledgeable technicians
Thorough work
Services
Residential Plumbing
We provide comprehensive residential plumbing solutions including leak repairs, fixture installations, and system upgrades. Our licensed technicians handle everything from minor clogs to complete repiping projects. Emergency services are available 24/7 with no additional charges for after-hours visits.
Septic Services
Our septic system specialists offer pumping, inspections, and repairs using modern equipment. We handle both routine maintenance and emergency septic issues with minimal disruption to your property. Services include system diagnostics and code-compliant repairs for residential properties.
Water Line Repair
We specialize in detecting and repairing underground water leaks using advanced technology. Our team performs trenchless repairs when possible and full line replacements when necessary. Emergency water line services are available with rapid response times.
Gas Line Services
Our certified technicians install, repair, and maintain natural gas and propane systems. We perform leak detection, line replacement, and new installations following strict safety protocols. All work meets local code requirements for residential gas piping systems.
Emergency Plumbing
Available 24/7 for urgent plumbing issues including burst pipes, sewer backups, and water heater failures. Our rapid response team arrives equipped to handle any emergency with transparent pricing and no overtime charges for after-hours service.
People
Brian Simpson
Founder
With over 25 years of plumbing experience, Brian Simpson established High Priority Plumbing in 2001. He leads the company's strategic direction while maintaining commitment to quality service and customer satisfaction through hands-on involvement in operations.
Paulette Simpson
Co-Owner
As co-owner, Paulette Simpson contributes to business operations and customer relations. She helps maintain the company's family-oriented culture while supporting growth initiatives and community engagement efforts.
Questions
What plumbing services do you offer for homeowners?
We provide full-service residential plumbing including leak repairs, water heater service, drain cleaning, gas line work, and emergency plumbing. Our technicians handle both routine maintenance and urgent repairs.
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services with no additional charges for after-hours visits. Our team responds promptly to urgent issues like burst pipes and sewer backups.
What areas do you service?
We serve Metro Atlanta and surrounding areas including Athens, Columbus, Savannah, and Lake Sinclair in Georgia, as well as Mobile and Phenix City in Alabama, and Pensacola, Florida.
Are your plumbers licensed and insured?
All our technicians are licensed, insured professionals who receive ongoing training. We maintain proper credentials for all jurisdictions we service and follow local plumbing code requirements.
Do you offer financing options?
Yes, we partner with Synchrony to offer financing solutions for plumbing projects. This includes major installations, system upgrades, and extensive repairs with flexible payment options.
What sets you apart from other plumbers?
We combine 24/7 availability with consistent pricing, experienced technicians, and transparent communication. Our family-owned business maintains a strong reputation for reliability and quality workmanship.
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Reviews (3)
Bryan Katz
Apr 03, 2018
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Eric Jenkins provides exceptional service. Eric went above and beyond your standard service. Both our water heater and toilet were in need of replacing, and he was extremely knowledgeable and honest. By having a much more informed idea of necessity versus convenience, Eric helped us select items that were both cost-efficient and practical. Eric's service was prompt and extremely flexible. The man even brings his own water! He has everything covered. Five-plus stars for this rating.
Robert S. O'Neill
Jan 01, 2018
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We had Cory, CJ, Dakota, Jay and a few others come to our home during FULL renovation mode. They tore out all of the old plumbing system and replace it all in just a few days. All are very friendly guys, they listened to our requested and accommodated our needs as best they could. There were also no complaints about having to come out around a inspectors schedules and demands. We would recommend them without hesitation for any plumbing needs. They have become our plumbing family!
Nicole Krumpelman Anderson
May 26, 2016
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I simply can not say enough wonderful things about Eric! This is the second time he has been out to our fixer upper to fix a problem. He is always so kind and explains everything to us in terms we can understand. He always steers us in a direction that is best for the long term versus just patching the job. As a first time home owner I really appreciate the time he takes to educate us on how to best care and maintain our plumbing. High priority should do there best to keep this man happy as he is a true asset to the company!
