Business Details
50+ Years
experience
Emergency
services
Your Trusted Durham Plumbing Experts Since 1947
Acme Plumbing has been serving the Triangle area through four generations of the Tilley family since 1947. Founded by W. Laurence Tilley Sr., the company evolved from S&T Plumbing to Tilleys Acme Plumbing & Heating Company before becoming the trusted name in Durham's plumbing industry. Our fourth-generation team combines decades of hands-on experience with modern techniques to deliver reliable residential and commercial plumbing solutions. We specialize in emergency repairs, drain cleaning, sewer inspections, water heater maintenance, and full-scale renovations while maintaining a commitment to community service.With 10 commercial crews and eight lead technicians, we offer 24/7 emergency service for agreement holders and maintain a 2-year warranty on all parts and labor. Recognized with the Angie's List Super Service Award and maintaining an A+ BBB rating, we stand behind our work with 100% satisfaction guarantees. Our deep roots in Durham's plumbing history ensure every service call benefits from over 75 years of accumulated expertise and local knowledge.
Services
Drain Cleaning
Emergency Plumbing
Water Heater Maintenance
Sewer Video Inspection
Plumbing Remodeling
Gas Plumbing
Fixture Plumbing
Backflow Testing
Commercial Plumbing
Residential Plumbing
Details
- Year established: 1947
Highlights and features
- Fourth-generation family plumbers with 75+ years of local experience
- 24/7 emergency service available for agreement holders
- 2-year warranty on all parts and labor
- A+ rating from Better Business Bureau
- Service agreements with priority scheduling and discounts
Associations and certifications
- Better Business Bureau
- Angie's List
What people say
Prompt, polite, professional
Knowledgeable and informative
Excellent customer service
Reasonable pricing
Trusted neighborhood plumber
Services
Emergency Plumbing
Our fourth-generation plumbers provide urgent plumbing solutions with same-day service and after-hours availability for maintenance agreement holders. We handle burst pipes, sewer backups, and water heater failures using fully stocked service trucks. Emergency technicians arrive prepared with essential parts and tools to resolve critical issues promptly while minimizing property damage.
Sewer Video Inspection
Advanced sewer camera technology locates blockages, cracks, and root intrusions in underground pipes without destructive excavation. Our plumbers insert waterproof cameras into sewer lines to create detailed visual records that guide precise repairs. This non-invasive diagnostic method saves time and reduces costs by identifying exact problem areas before any digging begins.
Water Heater Maintenance
Regular water heater servicing extends equipment lifespan and improves energy efficiency through sediment removal and component inspections. Our technicians check heating elements, pressure valves, and anode rods during maintenance visits to prevent unexpected failures. Annual tune-ups help homeowners avoid costly replacements while ensuring consistent hot water supply.
Drain Cleaning
Professional drain clearing services restore proper flow in residential and commercial plumbing systems using motorized snakes and hydro jetting equipment. We remove grease buildup, hair clogs, and foreign objects from kitchen sinks, bathroom fixtures, and floor drains. Preventative maintenance plans keep commercial kitchens and high-traffic facilities operating smoothly without backups.
Commercial Plumbing
Full-service commercial plumbing covers installations, repairs, and preventive maintenance for office buildings, restaurants, and industrial facilities. Our 10 specialized crews handle projects up to $2 million with licensed professionals managing complex piping systems. Services include grease trap maintenance, backflow prevention, and code-compliant new construction installations tailored to business operational needs.
Questions
What areas do you service?
We serve Durham, Chapel Hill, Cary, Raleigh, and surrounding communities in North Carolina.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing services for maintenance agreement holders.
What plumbing services do you offer?
We handle drain cleaning, sewer inspections, water heater maintenance, emergency repairs, and commercial plumbing.
Are your plumbers licensed?
Yes, all our technicians are fully licensed, bonded, and insured professionals.
Do you have service agreements?
Yes, we offer maintenance plans with priority scheduling, discounts, and annual inspections.
How can I schedule service?
Call (919) 688-1348 or use our online request form to schedule plumbing services.
