Business Details
3 Years
experience
Emergency
services
Your Trusted Home Comfort Partner in Columbus, OH
BEST Plumbing Service Of Cincinnati, formerly Discount Drains, is a trusted provider of comprehensive home comfort solutions serving the Columbus, Ohio area. Since 2023, we have expanded our expertise beyond plumbing, drains, and water heaters to include heating, cooling, air quality, and electrical services. Our team remains committed to delivering top-quality service with trained and certified technicians who prioritize customer satisfaction.We offer 24/7 emergency support, upfront pricing, and a 100% satisfaction guarantee. Recognized by the BBB with an A+ rating, we handle 93% of repairs on the first visit while maintaining annual service plans for long-term reliability. Our dedication to excellence ensures homeowners receive tailored solutions for every maintenance need, combining technical expertise with friendly service.
Services
Heating Services
Cooling Systems
Plumbing Repairs
Electrical Work
Drain Cleaning
Details
- Year established: 2023
Highlights and features
- We maintain a BBB A+ rating for service excellence
- Our technicians complete 93% of repairs during first visits
- We offer 24/7 emergency service with no after-hours charges
- All pricing is provided upfront before any work begins
- Our team includes factory-trained and certified professionals
Associations and certifications
- BBB
What people say
Reliable and efficient
Knowledgeable and courteous
Prompt and professional
Excellent assessment
Thorough and patient
Services
Plumbing Repairs
Our certified technicians handle all residential plumbing needs from leak detection to fixture installation. We specialize in emergency repairs with 93% completion rates during initial visits. All plumbing work includes lifetime guarantees and comes with detailed maintenance recommendations to prevent future issues.
Heating Systems
We install, repair, and maintain all heating systems including furnaces, boilers, and heat pumps. Our technicians perform comprehensive efficiency checks and offer smart thermostat upgrades. Annual maintenance plans include priority scheduling and discounted repair rates for system longevity.
Cooling Services
Our team services all air conditioning units with same-day diagnostics and repair options. We offer energy efficiency assessments and recommend system upgrades when appropriate. Emergency cooling services operate 24/7 during peak summer months to restore comfort quickly.
Electrical Work
We provide complete residential electrical services including panel upgrades, outlet installations, and safety inspections. Our licensed electricians follow NEC standards for all new installations and offer surge protection solutions to safeguard home electronics.
Drain Cleaning
Using advanced hydro-jetting technology, we clear even the most stubborn drain clogs in kitchen, bathroom, and sewer lines. Our preventive maintenance includes camera inspections to identify potential blockages before they become emergencies.
Questions
What services does Bassett Services offer?
We provide comprehensive plumbing, heating, cooling, electrical, and drain services for residential customers in central Ohio.
Do you offer emergency service outside regular hours?
Yes, our 24/7 emergency service responds to urgent plumbing, heating, and electrical issues at any time.
Are your technicians certified and trained?
All our technicians are factory-trained, certified, and participate in ongoing professional development programs.
What areas do you serve?
We serve Columbus, Cincinnati, and surrounding communities including Anderson Township, Mason, and West Chester.
Do you provide financing options for home comfort systems?
Yes, we offer flexible financing plans for major HVAC and plumbing system replacements.
How can I schedule routine maintenance?
Contact us via phone or website to schedule annual service plans that include priority scheduling and discounted rates.
