Business Details
Emergency
services
Trusted Property Restoration & Repair Services in PNW
Charter Construction has been a trusted leader in property restoration and repair services across the Pacific Northwest for over four decades. Specializing in residential and commercial building restoration, we combine technical expertise with a client-centric approach to address fire damage, water damage, storm damage, and construction defects. Our teams are trained to work efficiently in occupied spaces, prioritizing safety, transparency, and minimal disruption. With a philosophy of 'whatever it takes,' we deliver tailored solutions for emergency response, exterior repairs, re-piping, and full-scale remodeling.Headquartered in Seattle, our regional teams in Portland and Vancouver bring localized knowledge to every project. Backed by decades of experience and a commitment to continuous improvement, we partner with property managers, homeowners, and businesses to restore not just structures but also confidence in their investments. Our industry-recognized processes integrate empathy and technical precision, ensuring every client receives personalized attention from initial assessment through project completion.
Services
Fire Damage Restoration
Water Damage Restoration
Storm Damage Restoration
Residential Building Services
Commercial Building Services
Construction Defect Repair
Building Investigation
Maintenance Services
Residential Remodel
Re-Piping
Highlights and features
- We offer 40+ years of specialized experience in property restoration and construction defect repair.
- Our teams are trained to work safely in occupied residential and commercial spaces.
- We implement proven processes with empathy for complex property damage situations.
- Our regional expertise spans Washington, Oregon, and Idaho's unique building environments.
- We maintain 24/7 emergency response capabilities for immediate property damage needs.
What people say
Outstanding service
Knowledgeable staff
Phenomenal building transformation
Empathy second to none
Job done right first time
Services
Fire Damage Restoration
Our fire damage restoration specialists combine technical expertise with compassionate service to restore properties to pre-loss condition. We handle complete fire reconstruction, smoke damage remediation, and content cleaning while maintaining strict safety protocols. With rapid response capabilities and decades of experience, we work closely with insurance providers and property owners to minimize disruption and ensure code-compliant repairs that restore both structural integrity and occupant confidence.
Water Damage Restoration
We provide comprehensive water damage restoration services addressing burst pipes, flooding, and moisture intrusion. Our certified technicians use advanced drying equipment and moisture detection technology to prevent mold growth and structural deterioration. From emergency water extraction to complete rebuilds, we implement customized solutions for residential and commercial properties while maintaining clear communication throughout the restoration process.
Storm Damage Restoration
Our storm damage specialists respond immediately to weather-related property damage, including roof failures, window breaches, and structural compromise. We perform emergency board-up, debris removal, and permanent repairs to protect buildings from further damage. With extensive experience in insurance claims coordination and code-compliant rebuilding, we help residential and commercial clients recover from severe weather events while maintaining strict safety standards.
Construction Defect Repair
We investigate and repair construction defects in residential and commercial buildings, including water intrusion, foundation issues, and code violations. Our team provides expert analysis, litigation support, and corrective solutions for property owners and management companies. With specialized knowledge of building envelope systems and construction standards, we deliver durable repairs that enhance property value and prevent future performance issues.
Residential Remodel
We offer full-service residential remodeling solutions for kitchens, bathrooms, exteriors, and whole-home upgrades. Our experienced crews handle projects from design through completion while minimizing disruption to residents. Specializing in occupied space renovations, we maintain strict quality control and safety standards for single-family homes, apartment complexes, and senior living facilities across the Pacific Northwest.
People
Eric Jackson
President
With over 25 years in construction leadership, Eric Jackson focuses on mentorship and community engagement. Starting as a carpenter apprentice, he emphasizes employee growth and client satisfaction while driving strategic partnerships that strengthen the company's industry position.
Brian Johnson
V.P. Operations
Brian Johnson oversees complex construction projects and developed Charter's project manager training program. Recognized with the AGC Construction Excellence Award, he brings proven expertise in managing large-scale restoration projects and operational efficiency.
Wes Snowden
Restoration Leader - WA
Wes Snowden leads Charter's 24-hour insurance team with 30 years of construction defect expertise. He has managed $215M in projects and developed industry training programs, specializing in complex insurance remediation and expert testimony.
Scott Graves
Sr. Business Development Mgr. - OR
Scott Graves leverages 20+ years in construction sales and operations to build lasting client relationships. His focus on rapid issue resolution and client satisfaction has expanded Charter's Oregon market presence through strategic partnerships.
Greg Forell
General Superintendent
With 45 years in construction, Greg Forell specializes in complex project management and defect repairs. His leadership ensures efficient project delivery, often completing large-scale assignments ahead of schedule while maintaining strict quality control standards.
Questions
What emergency services does Charter Construction offer?
We provide 24/7 emergency response for fire, water, and storm damage restoration across Washington, Oregon, and Idaho with rapid on-site assessment and mitigation.
Do you work on occupied residential buildings?
Yes, our teams specialize in occupied space construction with minimal disruption protocols for apartment complexes, senior living facilities, and single-family homes.
What commercial building types do you serve?
We handle office buildings, retail spaces, mixed-use developments, senior living facilities, and apartment complexes with tailored restoration and maintenance solutions.
How do you handle insurance claims?
Our dedicated insurance team coordinates directly with adjusters, providing detailed documentation and expert guidance through the claims process for property damage restoration.
What regions do you serve?
We operate throughout Washington, Oregon, and Idaho with local teams in Seattle, Portland, and Vancouver for immediate response and regional expertise.
Can you handle large-scale construction defect repairs?
Yes, we investigate and repair construction defects in multi-family housing and commercial buildings, offering litigation support and code-compliant remediation solutions.
