Business Details
22 Years
experience
Emergency
services
Your Trusted Plumbing Experts in Alabaster, AL
Superior Plumbing & Drain is a family-owned and operated business established in 2004, serving the Metro Birmingham area. Under the leadership of Master Plumber Robert Polk, we deliver high-quality plumbing solutions rooted in integrity and expertise. With over 25 years of combined experience, our team specializes in residential and commercial plumbing services, including emergency repairs, water heater installations, and drain cleaning.Licensed by the Alabama Plumbers & Gas Fitters Examining Board and bonded/insured for client protection, we prioritize transparency, upfront pricing, and a labor warranty for every job. Recognized by the Better Business Bureau since 2006, we combine technical proficiency with a commitment to customer satisfaction, ensuring efficient, long-lasting results for every project.
Services
Plumbing Repairs
Water Heater Installation
Drain Cleaning
Gas Line Services
Sewer Line Replacement
Sump Pump Repair
Frozen Pipe Solutions
Backflow Prevention
Water Quality Systems
Emergency Plumbing
Details
- Year established: 2004
Highlights and features
- Family-owned business with 25+ years of combined experience
- Master Plumber and Master Gas Fitter on staff
- Licensed & insured with labor warranty on all jobs
- Straightforward pricing with no hidden fees
- Serving the Metro Birmingham area since 2004
Associations and certifications
- Better Business Bureau
What people say
Prompt service
Professional technicians
Honest assessments
Fair pricing
24/7 availability
Services
Water Heater Installation
We specialize in electric and gas water heater installations, offering energy-efficient models tailored to your household needs. Our team ensures proper sizing and code-compliant installation for long-term reliability. From traditional tanks to tankless systems, we provide solutions that reduce energy costs while maintaining consistent hot water supply.
Drain Cleaning
Our advanced drain cleaning services address clogs in kitchen sinks, bathroom fixtures, and main sewer lines using high-pressure jetting and specialized tools. We clear blockages caused by grease, hair, debris, or tree roots while preventing future issues. Regular maintenance services help maintain optimal drainage performance for residential and commercial properties.
Sewer Line Repair
We handle complete sewer line replacements and repairs for corrosion, root intrusion, or damaged pipes. Utilizing trenchless technology when possible, we minimize property disruption while restoring proper wastewater flow. Emergency services address sudden failures, with durable PVC or copper replacements ensuring long-term system integrity.
Gas Line Services
Our licensed technicians install and repair gas lines for residential appliances including stoves, dryers, and water heaters. We perform pressure testing and leak detection to ensure safety compliance, using code-approved materials for all connections. Emergency gas line repairs address immediate safety concerns with rapid response times.
Emergency Plumbing
Available 24 hours a day, our emergency plumbing service addresses critical issues like burst pipes, severe leaks, and frozen pipe repairs. We prioritize rapid response times and complete diagnostics to resolve problems efficiently. Temporary solutions and full replacements are executed with minimal disruption to your property.
People
Robert Polk
Owner & Master Plumber
With over 20 years of plumbing experience, Robert established Superior Plumbing & Drain in 2004. He holds Master Plumber and Master Gas Fitter certifications, overseeing all operations while personally handling complex repairs and installations.
Brandon
Lead Technician
Brandon brings extensive field experience in residential plumbing repairs, specializing in emergency services and drain cleaning. Known for prompt, courteous service, he consistently receives customer praise for technical expertise and clear communication.
Questions
What areas do you serve?
We serve the Metro Birmingham area, including Alabaster, Birmingham, Calera, Helena, Homewood, Hoover, Mountain Brook, Pelham, Trussville, and Vestavia Hills.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like leaks, frozen pipes, and sewer line problems.
What payment methods do you accept?
We accept cash, checks, and credit cards for all plumbing services and repairs.
Are your plumbers licensed and insured?
Yes, we are fully licensed by the Alabama Plumbers & Gas Fitters Examining Board and carry comprehensive insurance for client protection.
Do you provide warranties for your work?
Yes, we offer a labor warranty on all plumbing services, with specific terms depending on the job performed.
Reviews (3)
Lauren Gann
Jul 09, 2018
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We had a clogged sink that was backing up into the dishwasher and vice versa. They came out promptly. Within 15-20 minutes they had it fixed. Highly recommend Superior plumbing! They have great customer service, response time, and very professional. Thank you!
Betty Burroughs
Jul 02, 2018
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They did a great job removing my old hot water heater and redoing the plumbing in my master bath. My tile guy should have an easy job Now!
Lee Morris
May 18, 2018
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Fantastic company, from Michelle answering the phones to Doug that worked at my house. There is not another company in my area I would recommend. Superior Plumbing is hands down the best, honest and efficient. Thanks for the service.
