Business Details
45 Years
experience
Emergency
services
Trusted Plumbing & HVAC Services in Lake Forest, CA
Saddleback Plumbing has been serving Orange County since 1981, delivering expert plumbing and HVAC solutions. Our team of certified technicians specializes in installations, repairs, and maintenance for residential systems, utilizing advanced tools and techniques to ensure lasting results. As a trusted Lennox Premier Dealer and authorized Generac provider, we combine top-tier equipment with personalized service to meet each customer's unique needs.Our commitment to quality is reflected in our 24/7 emergency availability, satisfaction guarantee, and decades of positive referrals. With over 40 years of local experience, we prioritize transparency, fair pricing, and comprehensive support through our exclusive Home Care Club membership program.
Services
Plumbing Repair
Air Conditioning Installation
Heating Maintenance
Generator Services
Home Care Club
Details
- Year established: 1981
Highlights and features
- We offer 40+ years of combined experience in residential plumbing and HVAC services
- Our team includes certified technicians trained in the latest industry standards
- We provide 24/7 emergency service for urgent plumbing and HVAC issues
- Our financing options make home comfort upgrades more accessible
- We guarantee satisfaction with upfront pricing and thorough post-service checks
Associations and certifications
- Lennox Premier Dealer
- PHCC Association
What people say
Fast emergency service
Professional technicians
Clear explanations
Satisfaction guaranteed
Reasonable pricing
Services
Plumbing Repair
Our certified technicians handle all plumbing emergencies, from leak detection to fixture replacements. We use advanced diagnostic tools to identify issues quickly and implement durable solutions. Customers benefit from same-day service and transparent pricing for repairs ranging from minor leaks to major pipe bursts.
Air Conditioning Installation
We install energy-efficient Lennox air conditioning systems tailored to home size and climate needs. Our process includes load calculations and ductwork evaluation to ensure optimal performance. Homeowners receive manufacturer warranties and post-installation efficiency checks for long-term comfort.
Heating Maintenance
Our preventive heating maintenance includes system inspections, component lubrication, and efficiency tuning. Annual check-ups help identify potential failures before cold seasons. Customers with our Home Care Club membership receive priority scheduling and discounted repair rates.
Generator Services
As an authorized Generac dealer, we provide whole-house generator installations and maintenance. Our technicians ensure proper system sizing and perform load tests to verify backup power capabilities. Emergency power systems are configured for automatic activation during outages.
Home Care Club
Our membership program offers annual plumbing and HVAC inspections, priority emergency service, and waived service fees. Plans include seasonal system tune-ups and discounts on repairs. Members receive proactive maintenance reminders to extend equipment lifespan.
People
Bill Chronister
President/CEO
Founder of Saddleback Plumbing with over 40 years in the industry. Manages technician training and operational standards. Recognized as PHCC Contractor of the Year for community contributions and industry leadership.
Jared Nichols
Vice President
Oversees daily service operations and technician performance. Ensures quality control across all installations and repairs. Maintains focus on customer satisfaction metrics and service efficiency improvements.
Kim Winder
Office Manager
Manages administrative operations and customer service protocols. Implements process improvements for appointment scheduling and client communication. Coordinates team training programs to maintain service consistency.
Ed Goforth
Dispatch Manager
Coordinates technician deployment and service call logistics. Maintains real-time communication with field teams to ensure timely arrivals. Optimizes routing for emergency service requests across service areas.
Sandy Manhart
Customer Service Representative
Handles customer inquiries and appointment bookings. Provides technical support information to technicians before service calls. Focuses on clear communication and follow-up to ensure complete issue resolution.
Questions
What areas do you service?
We serve all Orange County communities including Lake Forest, Newport Beach, Irvine, and San Clemente. Our service map covers both residential and commercial properties.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing and HVAC services with technicians available for urgent repairs at any hour.
What HVAC brands do you work with?
We specialize in Lennox systems as a Premier Dealer and service all major HVAC brands for installations and repairs.
Are financing options available?
Yes, we offer financing through Lennox's 0% interest program for qualified customers on new system installations.
What is the Home Care Club?
Our maintenance membership provides annual system inspections, priority service scheduling, and waived dispatch fees for plumbing and HVAC services.
Do you provide warranties?
We offer manufacturer warranties on equipment plus our own service guarantee for all repair and installation work performed.
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Reviews (2)
Susan Kirkendall
Jul 04, 2017
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We have used Saddleback Plumbing for over twenty years, they are terrific! I would especially like to commend James D. for his excellent work taking care of our plumbing needs professionally and thoroughly!
Larry Wasserman
Apr 30, 2016
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John P. came by to install 2 bathroom faucets, caulk a tub, and replace a medicine cabinet. He was fast, courteous and very knowledgeable. A pleasure to deal with.
