Business Details
18 Years
experience
Emergency
services
Premier Facility Maintenance Services in Cincinnati
25th Hour Services is a premier facility maintenance provider dedicated to delivering superior service with integrity and excellence. Founded in 2008 by Kevin Gilles, our company began by offering household services before transitioning to specialize in commercial and retail facility maintenance. Our mission is to restore honor to the trades by prioritizing connection, heart, and humility in every client relationship. With nearly two decades of experience, we serve clients across Ohio, Kentucky, Indiana, and Las Vegas, offering a wide range of services including plumbing, electrical work, drywall repair, and emergency response. Our self-performing team of technically cross-trained technicians ensures high-quality results, evidenced by a less than 1% recall rate and over 90% of business coming from repeat clients.We guarantee work orders scheduled within 24 hours and emergency service within four hours, reflecting our commitment to efficiency and reliability. Our approach combines technical expertise with a focus on building lasting partnerships, ensuring every project meets our exacting standards. By investing in our team and embracing core values of excellence and connection, we consistently exceed client expectations. Join us in elevating facility maintenance through consistent quality and a dedication to service that goes beyond the ordinary.
Services
Facility Maintenance
Plumbing Repairs
Emergency Services
Electrical Work
Drywall Repair
Door & Window Repair
Painting Services
HVAC Maintenance
Medical Compliance
Commercial Fixtures
Details
- Year established: 2008
Highlights and features
- We offer 15+ years of facility maintenance expertise.
- Our team provides emergency service within 4 hours.
- We self-perform 100% of work orders in-house.
- Our technicians are cross-trained in all major trades.
- We maintain a 90%+ client retention rate.
What people say
Excellent work
Prompt, good and trustworthy
Done carefully and efficiently
Services
Facility Maintenance
Our comprehensive facility maintenance covers all aspects of commercial property upkeep. From routine inspections to urgent repairs, we handle plumbing, electrical systems, and structural maintenance. Our self-performing model ensures consistent quality and accountability across every project.
Emergency Services
We guarantee on-site emergency response within four hours for critical issues. Our technicians address water damage, structural failures, and system outages with rapid efficiency. This service includes 24/7 availability for after-hours emergencies.
Plumbing Repairs
Our licensed plumbers handle commercial plumbing systems from minor leaks to major overhauls. Services include pipe repair, fixture installation, and sewer line maintenance using advanced diagnostic tools. We prioritize leak prevention and system longevity.
Electrical Work
We maintain and repair commercial electrical systems including panel upgrades and lighting installations. Our technicians handle emergency power failures and ensure code compliance. Services cover both indoor and outdoor electrical infrastructure.
Drywall Repair
Our specialists perform drywall installation and repair for commercial spaces. This includes texture matching, crack repair, and ceiling tile replacement. We ensure seamless finishes that meet professional standards for retail and office environments.
People
Kevin Gilles
Founder & CEO
Kevin Gilles established 25th Hour Services in 2008 with a vision to elevate facility maintenance standards. Under his leadership, the company transitioned from residential to commercial focus, emphasizing technical excellence and client relationships through core values of connection and integrity.
Josh Hasley
Project Manager
Josh Hasley oversees project execution and team coordination for 25th Hour Services. With extensive experience in commercial maintenance operations, he ensures timely delivery of complex projects while maintaining the company's commitment to quality and client satisfaction.
Questions
What regions do you cover?
We serve Ohio, Kentucky, Indiana, and Las Vegas with rapid response times across all locations.
What services aren't provided?
We don't offer janitorial services or pest control as part of our maintenance offerings.
How are technicians trained?
All technicians receive cross-trade technical training to handle diverse commercial maintenance requirements.
Do you handle unique requests?
Yes, we specialize in solving unique maintenance challenges with customized solutions.
Are maintenance contracts available?
Yes, we offer tailored maintenance contracts. Contact us for detailed contract options.
