Business Details
50+ Years
experience
Emergency
services
Trusted HVAC & Plumbing Services in North Salt Lake City, UT
At Pond's Plumbing Heating & Air Conditioning, we provide extensive service coupled with decades of experience in HVAC and plumbing solutions. Our team of N.A.T.E.-certified technicians and licensed master plumbers delivers reliable residential and commercial services, including heating, cooling, plumbing, and radiant systems. Customer satisfaction is our top priority, as evidenced by our recognition as Number One in Customer Satisfaction in the Rocky Mountain region. We combine modern technology with old-fashioned integrity to ensure efficient, long-lasting solutions.Our 24/7 emergency services and preventive maintenance programs reflect our commitment to minimizing disruptions for clients. With over 50 years of serving Northern Utah communities, we prioritize transparent communication, personalized service, and building lasting relationships with clients. Our expertise spans system installations, repairs, and maintenance, ensuring tailored solutions for every home and business.
Services
Air Conditioning
Heating
Plumbing
Radiant Systems
Commercial HVAC
Water Heaters
Boilers
Ductless Systems
Furnaces
Heat Pumps
Details
- Year established: 1975
Highlights and features
- Over 50 years of combined experience in HVAC and plumbing services.
- N.A.T.E.-certified technicians ensure industry-leading expertise and standards.
- Awarded #1 in Customer Satisfaction in the Rocky Mountain region.
- 24/7 emergency services for urgent heating, cooling, and plumbing needs.
- Financing options available for residential and commercial system upgrades.
Associations and certifications
- N.A.T.E. (North American Technician Excellence)
What people say
Excellent service
Great experience
Thorough job
Professional technicians
Quick response
Services
Air Conditioning
Our N.A.T.E.-certified technicians provide installation, repair, and maintenance for residential and commercial air conditioning systems. We specialize in energy-efficient units, ductless systems, and heat pumps, ensuring optimal comfort year-round. With 24/7 emergency service, we address urgent cooling needs while prioritizing long-term system efficiency through annual maintenance agreements.
Heating
We offer comprehensive heating solutions including furnace, boiler, and radiant system installations, repairs, and maintenance. Our team ensures reliable winter performance through preventive care and modern upgrades. From emergency repairs to system replacements, we focus on energy efficiency and minimizing downtime for homes and businesses in Northern Utah.
Plumbing
Our licensed master plumbers handle residential and commercial plumbing needs, including water heaters, leak repairs, and fixture installations. We provide 24/7 emergency plumbing services and preventive maintenance to avoid costly disruptions. Specialized services include backflow testing, sump pump installations, and repiping projects for lasting reliability.
Commercial HVAC
We deliver tailored HVAC solutions for businesses, including cooling, heating, and refrigeration systems. Our preventive maintenance agreements reduce operational costs while extending equipment lifespan. With 24/7 emergency support and energy audits, we ensure commercial systems operate efficiently year-round, serving industries from retail to industrial facilities.
Radiant Systems
Specializing in radiant floor heating installations and repairs, we provide energy-efficient comfort solutions for homes and businesses. Our technicians handle hydronic and electric systems, ensuring even heat distribution and long-term performance. From snowmelt systems to underfloor heating, we deliver customized radiant solutions with expert precision.
People
Ralph Pond
Owner
Ralph Pond leads Pond's Plumbing Heating & Air Conditioning with decades of industry experience. He oversees operations while maintaining a hands-on role in client relations and service quality assurance.
Jason Pace
Radiant Manager
Jason Pace manages radiant heating projects with specialized expertise in system design and installation. He ensures technical precision and customer satisfaction for residential and commercial radiant heating solutions.
Jeff Park
Owner
Jeff Park co-owns Pond's Plumbing Heating & Air Conditioning, focusing on strategic growth and service expansion. He brings extensive HVAC industry knowledge to support the company's commitment to innovation and quality.
Travis Hales
Install Plumbing Manager
Travis Hales supervises plumbing installations and repairs, ensuring adherence to industry standards. With a background in complex plumbing systems, he delivers reliable solutions for residential and commercial clients across Northern Utah.
Questions
What HVAC services do you offer for residential customers?
We provide air conditioning, heating, ductless systems, furnaces, heat pumps, and indoor air quality solutions for homes in Northern Utah.
Do you offer 24/7 emergency plumbing services?
Yes, our licensed plumbers are available 24/7 for urgent repairs including leaks, water heater failures, and drain emergencies.
Are financing options available for new HVAC systems?
Yes, we offer flexible financing plans to help homeowners and businesses upgrade their heating, cooling, and plumbing systems affordably.
What commercial HVAC maintenance plans do you provide?
We offer customizable preventive maintenance agreements with quarterly or bi-annual visits to optimize system efficiency and extend equipment lifespan for businesses.
Do you service areas outside North Salt Lake City?
Yes, we serve Bountiful, Centerville, Park City, Salt Lake City, and surrounding communities in Northern Utah with full HVAC and plumbing services.
How can I schedule an HVAC maintenance appointment?
Call us at 801-203-3526 or request service online to schedule maintenance, repairs, or system installations at your convenience.
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