Business Details
37 Years
experience
Emergency
services
Trusted HVAC & Plumbing Services in Garland, TX
Established in 1989, Hedrick's Service Now has built a reputation as a trusted provider of heating, ventilation, air conditioning, and plumbing services in the Dallas-Fort Worth metroplex. Our family-owned business prioritizes customer satisfaction through transparent pricing, certified technicians, and a commitment to resolving residential comfort system challenges efficiently. With over three decades of local expertise, we combine rigorous employee vettingincluding background checks and technical certificationswith cutting-edge equipment to deliver reliable repairs, installations, and maintenance.Our BBB A+ rating and thousands of five-star reviews reflect our dedication to exceeding industry standards while maintaining personalized service. We operate 24/7 emergency response systems and offer membership plans that provide priority scheduling and preventive maintenance benefits, ensuring year-round home comfort for Garland, Plano, Richardson, and surrounding communities.
Services
Air Conditioning Repair
Heating Maintenance
Plumbing Services
Ductless Mini-Split Installation
Water Heater Repair
Indoor Air Quality
Sewer Repair
Thermostat Installation
Drain Cleaning
Heat Pump Maintenance
Details
- Year established: 1989
Highlights and features
- We offer 24/7 emergency HVAC and plumbing services with certified technicians.
- Our family-owned business maintains a 100% satisfaction guarantee.
- We provide straightforward pricing with no hidden fees or surprises.
- All technicians undergo background checks and drug testing before hiring.
- We serve Dallas-Fort Worth with over 35 years of localized industry expertise.
Associations and certifications
- Better Business Bureau
What people say
Highly Recommend
Expert Technicians
Amazing People
Exceeded expectations
Thorough evaluation
Services
Air Conditioning Repair
Our certified technicians diagnose and resolve air conditioning issues using advanced diagnostic tools and manufacturer-approved parts. We handle refrigerant leaks, compressor failures, and thermostat malfunctions while maintaining energy efficiency. Customers receive detailed explanations of required repairs and cost estimates before work begins.
Heating System Maintenance
Preventive heating maintenance includes comprehensive inspections of burners, heat exchangers, and electrical components to ensure optimal winter readiness. Our technicians clean critical parts, check for carbon monoxide leaks, and calibrate thermostats to improve system efficiency and longevity.
Plumbing Services
We address residential plumbing emergencies including burst pipes, slab leaks, and drain clogs using video inspection technology and hydro jetting equipment. Our licensed plumbers perform water heater installations, gas line repairs, and fixture upgrades while adhering to local building codes.
Indoor Air Quality
Our air quality specialists install HEPA filters, UV purification systems, and humidity control solutions to reduce allergens and improve respiratory health. We conduct air quality assessments to identify contaminants and recommend customized filtration solutions for homes with pets or allergy sufferers.
Water Heater Repair
We service traditional tank and tankless water heating systems, addressing issues like insufficient hot water, unusual noises, and pilot light failures. Our technicians replace heating elements, anode rods, and thermostats while providing energy efficiency recommendations for system upgrades.
People
Bruce Hedrick
President
With over 35 years in HVAC leadership, Bruce Hedrick established Hedrick's Service Now in 1989. He oversees operational excellence and customer satisfaction strategies while maintaining active involvement in technician training programs.
Tammie Hedrick
Vice President
Tammie Hedrick manages administrative operations and client relations, ensuring seamless service delivery. Her 25+ years in business management contribute to the company's customer-centric approach and community engagement initiatives.
Jake Hedrick
Comfort Advisor
As third-generation HVAC professional, Jake Hedrick specializes in system diagnostics and energy efficiency consultations. He helps homeowners select appropriate heating and cooling solutions while maintaining NATE certification.
Conner Hedrick
Operations Manager
Conner Hedrick coordinates service scheduling and inventory management. With plumbing license #M45965, he ensures technicians have required tools and materials for efficient on-site repairs and installations.
Chris
HVAC Technician
Certified HVAC technician Chris performs installations, repairs, and maintenance on residential systems. He maintains current EPA Section 608 certification and completes annual manufacturer-specific training programs to stay updated on industry advancements.
Questions
What HVAC services do you offer?
We provide complete HVAC solutions including AC repair, furnace maintenance, heat pump installations, duct repairs, and indoor air quality improvements for residential properties.
Are your technicians certified?
All technicians undergo background checks, drug testing, and hold required state certifications including HVAC and plumbing licenses where applicable.
Do you service areas outside Dallas?
We serve Garland, Plano, Richardson, Carrollton, Farmers Branch, and surrounding North Texas communities within a 30-mile radius of our Dallas location.
What plumbing emergencies can you handle?
Our licensed plumbers address burst pipes, slab leaks, drain clogs, water heater failures, and gas line repairs with 24/7 emergency response availability.
How does your pricing work?
We provide transparent, upfront pricing with detailed cost breakdowns before starting any work. No hidden fees or surprise charges are ever applied.
Do you offer maintenance plans?
Yes, our club membership program includes seasonal HVAC maintenance, priority scheduling, and exclusive discounts on repairs and system replacements.
Reviews (3)
Glad Shepard- Ramirez
Jul 12, 2018
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Hedrick Services installed a complete new AC system in my home this week. There were some complications involved with moving the system to a better position in my attic and installing all-new duct work, but that didn't slow them down one bit.they had the old system out and the new one up and running in two days! They cleaned up after they were finished, called someone out to repair a bit of damage in the ceiling, and it was all done beautifully! They crew members were polite, careful, and very professional. I couldn't be happier! Thank you!
Marion Midge Williams Chaplin
Jul 11, 2018
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Kevin was the plumber that fixed a cracked pipe inside my wall. He was very thorough in tracking the problem letting me see the crack when he found it with the camera and explaining how he would fix it. I especially like Kevin's professionalism, courtesy and outstanding customer service skills these are important to me., He fixed the pipe and then let me see the fix and explained what he did. My overall experience with Kevin was awesome I give him an A++ also the price was reasonable. Thank you.
Cindy Hale Yates
Jun 16, 2018
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We have been using Hedrick's for many years, and will continue to use them becasue of the excellent service we always receive. We have used them for A/C and plumbing repairs, hot water heater replacement and underground pipe repairs. They have always provided us with prompt and courteous service. I highly recommend Hedrick's for all your A/C, heating, and plumbing repairs!
