Business Details
50+ Years
experience
Emergency
services
Trusted Garage Door Solutions in Charleston, WV
Established in 1972, Stepp & Sons Garage Doors has built a legacy as a family-owned and operated business dedicated to excellence in garage door solutions. With over 50 years of experience serving West Virginia and surrounding regions, we specialize in sales, installation, and repair services for residential, commercial, and industrial clients. Our team of technicians brings 114+ years of combined expertise to every project, ensuring reliable service and durable results. We are proud to offer CHI Garage Doors, recognized for their superior quality and innovative design. Our commitment to customer satisfaction is reflected in our 24/7 emergency repair services, preventative maintenance programs, and personalized consultations. Licensed and insured under WV Contractors License #WV043485, we maintain rigorous professional standards while delivering cost-effective solutions tailored to individual needs. From broken spring replacements to high-speed commercial door installations, our skilled technicians prioritize efficiency and safety.We invest in ongoing training to stay current with industry advancements, ensuring our clients benefit from the latest technologies like smart garage door openers. Our service area spans the entire state with local offices in Charleston, Ripley, Parkersburg, Huntington, and Beckley, guaranteeing prompt response times. By combining premium products with expert craftsmanship, we help homeowners enhance curb appeal while providing businesses with heavy-duty security solutions. Our preventative maintenance services extend equipment lifespan while reducing long-term costs. As a trusted community partner, we maintain transparent pricing and clear communication throughout every project. Whether addressing urgent repairs or planning new installations, our team delivers professional service with a personal touch.
Services
Garage Door Installation
Emergency Repairs
Preventative Maintenance
Opener Installation
Commercial Doors
Panel Replacement
Sensor Alignment
Weather Stripping
Roller Replacement
Track Repair
Details
- Year established: 1972
Highlights and features
- Family-owned since 1972 with 50+ years of industry experience
- 114+ years combined expertise from certified technicians
- 24/7 emergency repair services available statewide
- Authorized dealers of CHI Garage Doors for premium quality
- Comprehensive preventative maintenance programs
Associations and certifications
- WV Contractors License #WV043485
Services
Garage Door Installation
Professional installation of residential and commercial garage doors featuring CHI products. Our team ensures precise fitting and secure mounting for optimal performance. Services include measuring openings, recommending appropriate door types, and completing installations with minimal disruption to property operations.
Emergency Repairs
Urgent garage door repair services available 24 hours daily. Specializing in broken spring replacements, opener malfunctions, and track realignment. Technicians respond promptly to residential and commercial emergencies with fully equipped service vehicles for immediate problem resolution.
Preventative Maintenance
Scheduled maintenance programs to extend garage door lifespan. Includes lubrication of moving parts, tension adjustments, hardware inspections, and safety feature testing. Regular maintenance reduces unexpected breakdowns and maintains manufacturer warranty validity for commercial clients.
Commercial Door Services
Specialized solutions for industrial and commercial properties. Offering heavy-duty door installations, high-speed door repairs, and security grille maintenance. Our technicians understand the unique demands of business operations and provide durable solutions for warehouses, retail spaces, and industrial facilities.
Opener Installation
Installation of modern garage door openers with smart technology integration. Services include selecting appropriate horsepower models, mounting systems securely, and programming safety features. We offer Wi-Fi-enabled openers for remote operation and enhanced security monitoring capabilities.
Questions
What types of garage doors do you install?
We install residential, commercial, and industrial garage doors from CHI Garage Doors, including insulated options, smart technology models, and heavy-duty commercial doors for businesses.
Do you offer emergency repair services?
Yes, we provide 24/7 emergency garage door repair services for urgent issues like broken springs, malfunctioning openers, and damaged panels across West Virginia.
Which areas do you service?
We serve all of West Virginia with local offices in Charleston, Ripley, Parkersburg, Huntington, and Beckley, providing prompt service throughout the state and surrounding regions.
Are your technicians certified?
Our team has 114+ years of combined experience with ongoing training to maintain technical proficiency and stay current with industry advancements in garage door technology.
Do you offer preventative maintenance?
Yes, we recommend regular maintenance programs to extend equipment lifespan, including lubrication, alignment checks, and safety feature testing to prevent unexpected breakdowns.