Business Details
50+ Years
experience
Emergency
services
Open 24/7
always available
Your Trusted Plumbing & HVAC Experts in Syracuse, NY
Potter Heating & Air Conditioning-Perrone Plumbing has served Syracuse, NY, and surrounding communities since 1944, delivering top-quality plumbing, heating, and cooling services. Our mission prioritizes quality service at fair prices, supported by a commitment to customers, employees, and the community. We specialize in residential, commercial, and federal projects, offering repair, installation, and maintenance for plumbing, HVAC, and related systems. With over 70 years of combined experience, our team ensures transparency, reliability, and customer education throughout every project.We partner with trusted brands like Bryant and York to provide energy-efficient solutions tailored to client needs. Our 24-hour emergency services address urgent issues promptly, while financing options through GreenSky enhance accessibility. Recognized for community contributions and industry leadership, we maintain a focus on innovation and customer satisfaction.
Services
Residential Plumbing
Commercial HVAC
Institutional Projects
Boiler Repair
Duct Sealing
Sewer Inspection
Radiant Heating
Air Quality Solutions
Emergency Service
System Installation
Details
- Year established: 1944
Highlights and features
- We offer 70+ years of combined experience in plumbing and HVAC services.
- Our team provides 24-hour emergency service for urgent needs.
- Financing options available through GreenSky for qualified customers.
- We prioritize customer education to ensure clear understanding of services.
- Certified technicians install trusted brands like Bryant and York systems.
What people say
Professional, efficient, and very helpful
Sent someone out within the hour
Fast, reliable, and very affordable
Knowledgeable technician
No interest financing option
Services
Residential Plumbing
We handle all residential plumbing needs, from leak repairs to water heater installations. Our technicians address clogged drains, gas lines, and sewer issues with 24-hour emergency availability. Customers benefit from transparent pricing and long-term solutions tailored to home systems.
Commercial HVAC
Our commercial HVAC services include system installation, maintenance, and repairs for offices and large facilities. We specialize in energy-efficient York systems, ensuring optimal climate control while reducing operational costs. Projects like FedEx and medical centers highlight our capacity for complex commercial demands.
Duct Sealing
Duct sealing improves energy efficiency by closing leaks in metal ductwork. Using advanced diagnostics, we identify leakage points and apply foam sealing to achieve R12 insulation. This service reduces utility bills and enhances indoor air quality for homes built before 1985.
Boiler Repair
We repair and install gas and oil-fired boilers for residential and commercial properties. Our team ensures safe, efficient operation with options for radiant heating and steam systems. Emergency services restore heat quickly during winter months, minimizing downtime for homeowners and businesses.
Sewer Inspection
Using state-of-the-art camera systems, we perform sewer inspections to identify blockages, cracks, or root intrusion. Real-time imaging allows immediate diagnosis, while GPS tagging ensures precise location data. This service eliminates guesswork and reduces repair costs through targeted interventions.
People
Suzanne Kondra-DeFuria
President and Sole Owner
Suzanne founded Potter Heating & Air Conditioning-Perrone Plumbing in 1944. She pioneered women's leadership in mechanical contracting, serving on industry boards and advocating for workforce diversity. Her mentorship and community involvement reflect a commitment to excellence and innovation.
Questions
What services do you offer for residential customers?
We provide plumbing repairs, HVAC installation, boiler services, duct sealing, and 24-hour emergency support for homeowners.
Do you serve commercial and federal clients?
Yes, we handle commercial HVAC systems, institutional projects for prisons and hospitals, and partner with government contractors.
Are financing options available?
Yes, GreenSky financing offers no-interest and low-rate plans for qualified customers.
How can I schedule emergency service?
Call 315-472-3557 anytime—our team responds promptly to urgent plumbing or HVAC issues.
What areas do you serve?
We operate in Syracuse, NY, and surrounding Central New York communities.
How do you ensure service quality?
Certified technicians use advanced diagnostics and partner with trusted brands like Bryant and York for reliable solutions.
Reviews (2)
Nikki Park
Apr 05, 2016
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I will definitely be using them again. Honest and fair. They even called to see if they'd be able to come half an hour early.
Marianne Dolly
Apr 25, 2015
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Terrible! Waited 1 month for service, 4 different people there to try and solve a problem that was solved in 10 minutes by someone who knew what he was doing!
