Business Details
50+ Years
experience
Emergency
services
Your Durham Plumbing & HVAC Experts Since 1933
Brown Brothers Plumbing, Heating & Air Conditioning has served the Durham, North Carolina community since 1933, establishing itself as a trusted family-owned business specializing in plumbing and HVAC services. Our expertise spans residential, commercial, industrial, and institutional sectors, supported by NFPA 99 certification and Public Utility Contractor status. We prioritize quality craftsmanship, utilizing advanced tools and techniques to address plumbing, heating, and air conditioning needs for both new construction and remodeling projects. Our team of dedicated professionals delivers reliable service 24/7, emphasizing transparent communication and long-term customer relationships.With nearly a century of experience, we maintain a commitment to community involvement and technical excellence, handling everything from emergency repairs to large-scale infrastructure projects. Our maintenance plans and energy-efficient solutions ensure lasting value for property owners, while our historical expertise in Durham's evolving infrastructure guarantees tailored, code-compliant installations. We differentiate ourselves through consistent service guarantees, including prompt callbacks and comprehensive warranties on installations, reflecting our confidence in workmanship quality.
Services
Residential Plumbing
Commercial Plumbing
HVAC Services
Boiler Installation
Cross Connection Solutions
Water Line Repairs
Sewer Pump Services
Emergency Plumbing
Maintenance Plans
Water Heater Installation
Details
- Year established: 1933
Highlights and features
- Family-owned since 1933 with multi-generational expertise
- NFPA 99 certified for medical gas system installations
- 24/7 emergency service with guaranteed callbacks
- Specialized in Durham's unique infrastructure requirements
- Comprehensive maintenance plans for system longevity
Associations and certifications
- NFPA 99
- Public Utility Contractor
What people say
Award-winning staff
Quick and efficient repairs
Commitment to quality
Family-oriented service
Trusted for decades
Services
Residential Plumbing
Our residential plumbing services address all household water systems including pipe repairs, water heater installations, and sewer line maintenance. We specialize in lead pipe replacement, water pressure regulation, and eco-friendly drain cleaning solutions. With 90 years of local experience, our licensed technicians handle emergency repairs and scheduled maintenance for single-family homes to multi-unit complexes.
Commercial Plumbing
We provide comprehensive plumbing solutions for commercial properties including restaurants, medical facilities, and office buildings. Our services cover gas line installations, backflow prevention, and large-scale sewer system maintenance. Certified for NFPA 99 medical gas systems, we ensure compliance with commercial codes while minimizing business disruption during repairs.
HVAC Services
Our HVAC division offers installation, repair, and maintenance for heating and cooling systems in residential and commercial properties. Certified technicians provide 24/7 emergency service for furnace repairs, AC installations, and boiler maintenance. We specialize in energy-efficient systems and smart thermostat integration for improved comfort and cost savings.
Boiler Installation
We install and repair commercial and residential boiler systems with 24/7 emergency service for critical heating needs. Our technicians handle both traditional and high-efficiency boiler systems, providing maintenance plans to extend equipment lifespan while ensuring safe, code-compliant operations for Durham properties.
Cross Connection Solutions
Our certified specialists identify and fix cross-connection issues in residential and commercial properties to protect drinking water systems. We install and certify backflow prevention devices for homes, medical facilities, and new construction projects, ensuring compliance with local water safety regulations.
People
W. L. Brown
Founder
Established Brown Brothers in 1933, earning North Carolina's Master Plumbing and Heating License. Built the original backyard shop that became Durham's trusted plumbing institution.
Norman J. Whitaker
Former President
Led the company from 1977-1998, expanding services while maintaining family values. Active in Durham civic organizations and PHCC licensing board, shaping industry standards.
Rick A. Whitaker
President
Succeeded Norman Whitaker in 1998, continuing family leadership. Oversaw facility expansion and maintained commitment to Durham community service.
Allen Whitaker
Current Leader
Third-generation leader since 2020, ensuring continued family ownership. Focuses on modernizing services while preserving the company's century-old customer-first approach.
Alex Stanford
Co-Owner
Joined ownership in 2020, representing the fourth generation. Combines traditional values with modern plumbing technology to lead the company into its next century.
Questions
What areas do you service?
We serve the entire Triangle area including Durham, Raleigh, Chapel Hill, and surrounding communities for residential and commercial plumbing needs.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing and HVAC services with guaranteed callbacks for established customers throughout Durham County.
Are your technicians certified?
Our team holds NFPA 99 certification for medical gas systems and meets all North Carolina licensing requirements for plumbing and HVAC work.
What types of projects do you handle?
We manage projects from small repairs to large-scale construction, including new installations, sewer line replacements, and commercial HVAC systems.
How can I schedule service?
Call us at 919-220-2554 anytime for immediate assistance or visit our website to request service through our contact form.
Do you offer maintenance plans?
Yes, we provide customized maintenance agreements for plumbing and HVAC systems to extend equipment life and prevent emergency situations.
