Business Details
Emergency
services
Expert HVAC, Plumbing & Electrical Services in Norfolk, VA
Norfolk Air Heating, Cooling, Plumbing has served homeowners and businesses in Norfolk, Virginia Beach, Chesapeake, and Hampton Roads for over two decades. Our team of certified technicians provides 24/7 emergency services for HVAC, plumbing, and electrical systems, prioritizing prompt response times and long-term solutions. We maintain a reputation for quality workmanship, evidenced by our 4.7 Google rating and consistent recognition as a top local service provider.Our approach combines preventative maintenance programs with transparent communication to ensure customer satisfaction. With a focus on integrity and expertise, we deliver tailored solutions for residential and commercial properties.
Services
HVAC repair
Plumbing services
Electrical repair
Generator installation
Ductless systems
Highlights and features
- 24/7 emergency response for urgent HVAC, plumbing, and electrical issues
- Certified technicians with 10+ years average industry experience
- Preventative maintenance plans extend equipment lifespan by 25-40%
- Transparent pricing with upfront cost estimates
- Locally-owned with 20+ years serving Hampton Roads communities
What people say
Knowledgeable technicians
Prompt emergency response
Professional service
Thorough explanations
Reliable maintenance
Services
HVAC repair
Our certified technicians diagnose and repair all HVAC system types, including furnaces, heat pumps, and central air units. We use factory-certified parts and provide detailed diagnostics to identify root causes. Emergency repairs prioritize restoring comfort while preventative maintenance extends system longevity by 25-40%.
Plumbing services
We handle residential and commercial plumbing emergencies including pipe bursts, drain clogs, and water heater failures. Our team uses advanced diagnostics like camera inspections to identify hidden leaks. Preventative maintenance includes sewer line cleaning and water quality testing to prevent future issues.
Electrical repair
Our licensed electricians address safety hazards, panel upgrades, and system repairs for residential and commercial properties. Services include surge protection installation, wiring diagnostics, and code compliance upgrades. Emergency electrical services resolve power outages and safety risks within 2-4 hours.
Generator installation
We install whole-house and commercial backup generators from leading brands, ensuring seamless power during outages. Our technicians handle transfer switch installation, fuel system connections, and load calculations. Post-installation testing verifies system reliability during actual power failures.
Ductless systems
Our Mitsubishi-certified technicians install and service ductless HVAC systems for homes without existing ductwork. These energy-efficient systems allow zoned temperature control with wall-mounted units. We provide maintenance plans that optimize system performance and energy savings.
People
Bobby Rhodes
Owner
Bobby Rhodes co-founded Norfolk Air with 25+ years in HVAC contracting. He oversees operations and quality control, ensuring adherence to industry standards. His leadership focuses on technician training and customer satisfaction metrics.
Brian Nelson
Owner
Brian Nelson manages financial operations and strategic growth for Norfolk Air. With a background in business development, he implements pricing transparency initiatives and coordinates service expansion across Hampton Roads.
Sara Scott
Office Manager
Sara Scott leads customer service operations, managing appointment scheduling and client communications. She implements process improvements that reduced average wait times by 30% over three years.
Brandon Tucker
Service Manager
Brandon Tucker supervises field technicians and service dispatching. He maintains certification training programs that keep staff updated on HVAC, plumbing, and electrical code requirements.
Josh Jaecks
Install Manager
Josh Jaecks oversees equipment installations, ensuring proper system sizing and energy efficiency standards. He coordinates with manufacturers to maintain access to latest HVAC technology.
Questions
What HVAC services do you offer?
We provide installation, repair, and maintenance for residential and commercial heating and cooling systems, including ductless options.
Are emergency plumbing services available?
Yes, our 24/7 emergency team responds to urgent plumbing issues like leaks, clogs, and pipe bursts.
Do you service electrical systems?
Our licensed electricians handle repairs, installations, and safety inspections for residential and commercial electrical systems.
What financing options exist?
We offer flexible financing plans through approved partners for major HVAC replacements and system upgrades.
How quickly can technicians arrive?
Emergency service calls typically receive a technician within 2-4 hours during business hours and 4-6 hours after hours.
Do you guarantee service quality?
We offer a 100% satisfaction guarantee on all workmanship with extended warranties available for new system installations.
