Business Details
17 Years
experience
Emergency
services
Trusted HVAC Warranty and Facility Management Services
Founded in 2009, Trinity Warranty has established itself as a leader in extended service agreements and facility management for HVAC/R equipment. Our team of professionals brings over 150 years of combined experience in the HVAC/R and plumbing industries, including expertise in risk management, program administration, and national accounts. We are uniquely backed by multiple A-rated national insurance carriers, ensuring reliable coverage and risk diversification for our clients. Our Extended Service Agreement (ESA) programs provide comprehensive protection for HVAC/R and plumbing equipment, covering all major brands with options for parts, labor, or combined coverage. Through our Trinity National Accounts division, we offer innovative facility management solutions tailored to commercial clients with multi-location needs.Our services include remote facility monitoring, 24/7 on-demand dispatch, and preventive maintenance programs designed to minimize downtime and maximize efficiency. We serve contractors, distributors, manufacturers, and equipment owners with customized programs that meet diverse operational requirements. Our commitment to quality is reflected in our rigorous quality inspections, proactive replacement initiatives, and a nationwide network of over 7,000 licensed contractors. Recognized for selling over 2,000,000 ESA policies, we combine industry-leading expertise with personalized service to deliver exceptional value. Our partnership with Kingsway Financial Services since 2013 has provided the stability and resources needed to support our customers long-term.
Services
Extended Warranty
HVAC
Generators
Compressors
Commercial Refrigeration
Commercial Chillers
LED Lighting
Solar Assisted HVAC
Facility Management
Preventive Maintenance
Details
- Year established: 2009
Highlights and features
- Over 150 years of combined experience in HVAC/R and plumbing industries
- Backed by 4 A-rated insurance underwriters for reliable coverage
- 24/7/365 on-demand service dispatch for emergency repairs
- Nationwide network of 7,000+ licensed/bonded contractors
- Customizable programs for contractors, distributors, and equipment owners
Associations and certifications
- A-rated insurance carriers
What people say
Knowledgeable team
Prompt responses
Phenomenal response time
Great company
Honor promises
Services
Extended Service Agreements
Our Extended Service Agreements (ESAs) provide comprehensive coverage for HVAC/R and plumbing equipment after manufacturer warranties expire. Available for all major brands, these agreements include parts-only, labor-only, or combined coverage with terms from 1 to 10 years. Backed by A-rated insurance carriers, our ESAs protect against unexpected repair costs while offering 100% coverage with no deductible. This service helps equipment owners budget effectively and provides contractors with revenue-generating opportunities.
Facility Management
Our Mechanical Asset Protection Solutions (MAPS) combine facility assessment, risk analysis, and preventive maintenance for commercial properties. Services include remote monitoring, 24/7 dispatch, and unit replacement management for HVAC/R systems. Designed for multi-location businesses in healthcare, retail, and restaurant industries, this service reduces downtime while optimizing equipment efficiency through proactive maintenance and real-time system monitoring.
Preventive Maintenance
Our comprehensive preventive maintenance programs include regular inspections, cleaning, filter changes, and system optimization for HVAC/R equipment. By proactively addressing potential issues, this service extends equipment lifespan, improves energy efficiency, and reduces emergency repair needs. Technicians perform detailed maintenance checks to ensure optimal system performance while documenting all service activities for client records.
Remote Monitoring
Using advanced sensors and cellular connectivity, our remote monitoring service tracks HVAC/R equipment performance in real-time. Customizable alerts notify facility managers of system anomalies before failures occur, enabling proactive maintenance interventions. This 24/7 monitoring solution includes historical data analysis and automated dispatch capabilities to minimize downtime and maintain occupant comfort across commercial properties.
24/7 Dispatch
Our around-the-clock dispatch service provides immediate response for HVAC/R equipment failures. With a network of 7,000+ licensed contractors, we ensure rapid service delivery for critical system breakdowns. This service includes live support staff availability, contractor dispatch coordination, and expedited claims processing to restore equipment functionality and maintain business operations.
People
Peter Dikeos
Founder
Peter Dikeos founded Trinity Warranty in 2009 with 20+ years of industry experience. As a seasoned professional, he led the company's strategic direction and growth initiatives, establishing partnerships with major HVAC manufacturers and developing innovative warranty programs that positioned Trinity as an industry leader.
Steve Casper
Segment Product Manager
Steve Casper has served as Segment Product Manager at Gustave A. Larson Co. for six years. He praises Trinity's professional team for their expertise and partnership approach, noting their significant contributions to client success and homeowner satisfaction through reliable warranty solutions and responsive service support.
Veronica Aron
CPM Comptroller
Veronica Aron, CPM Comptroller at Applied Cooling Equipment, Inc., has worked with Trinity for three years. She highlights their reasonable pricing, efficient claims processing, and exceptional service quality, recommending Trinity as a trusted partner for commercial HVAC warranty solutions.
Jose M. Gonzalez
President
Jose M. Gonzalez, President of JGM Cooling, Inc., commends Trinity's competitive pricing and responsive service. He specifically praises Rich Jurek's prompt communication and the company's commitment to honoring claims, establishing Trinity as a reliable partner for extended service agreements.
Scott Forte
Project Manager
Scott Forte, Project Manager at Home Power/Commercial Power Systems, appreciates Trinity's streamlined claims process and responsive team. He notes their efficiency in resolving issues and timely payments, highlighting Trinity's professionalism and reliability in warranty service delivery.
Questions
What equipment does Trinity cover under warranty?
Trinity covers all major brands of HVAC/R equipment including air conditioners, heat pumps, furnaces, commercial refrigeration, generators, compressors, and chillers up to 200+ tons.
Are labor costs included in warranty coverage?
Yes, our Extended Service Agreements include options for parts-only, labor-only, or combined parts and labor coverage with no deductible required.
How quickly are service requests handled?
Our 24/7 dispatch service ensures emergency repairs are addressed immediately with live support staff available to coordinate contractor response at any time.
Can existing equipment qualify for coverage?
Yes, existing equipment may qualify on a case-by-case basis provided it meets factory-like condition requirements for extended warranty programs.
How do I file a claim with Trinity?
Claims can be submitted via standard claim forms through email or fax with our claims team providing responsive support and expedited payment processing.
What industries does Trinity serve?
We specialize in serving contractors, distributors, manufacturers, and equipment owners across healthcare, retail, restaurant, student housing, and commercial sectors nationwide.
