Business Details
50+ Years
experience
Emergency
services
24/7 Fire Damage Restoration Experts
Montgomery Sansome is a family-owned fire and water damage restoration company serving the Bay Area. Founded in 1965 by Len Nordeman, our team has completed over 22,000 construction projects while maintaining a steadfast commitment to ethical practices and personalized service. We specialize in emergency mitigation, addressing water, smoke, and structural damage to prevent further loss. Our 24/7 emergency response team utilizes Xactimate billing software for transparent insurance claims processing. With decades of experience, we prioritize client care, handling sensitive belongings with precision and offering full pack-out services.Our team includes certified professionals trained to support homeowners during traumatic times. Len Nordeman, a Shriner dedicated to community service, leads by example through volunteer work with Shriners Hospitals for Children. Client testimonials highlight our reliability, attention to detail, and ability to restore both properties and peace of mind. We serve residential and commercial clients across the Bay Area, including San Francisco, Millbrae, and Pleasant Hill. Our reputation as industry leaders stems from combining technical expertise with compassionate service, ensuring every project meets our high standards.
Services
Fire Damage Restoration
Water Damage Mitigation
Emergency Response
Xactimate Billing
Pack-Out Services
Details
- Year established: 1965
Highlights and features
- We offer 24/7 emergency response with 15-second dispatch times
- Our team has completed over 22,000 construction projects since 1965
- Certified experts in Xactimate insurance claims processing
- Specialized training in handling sensitive client belongings
- Community involvement through Shriners Hospitals volunteer work
What people say
Level of work
Customer service
Dependability
Personalized attention
Thorough documentation
Services
Fire Damage Restoration
Our fire damage specialists restore properties to pre-loss condition through comprehensive smoke and soot removal. We handle structural repairs, content cleaning, and odor elimination while coordinating with insurance providers. Our team prioritizes safety and efficiency during the restoration process.
Water Damage Mitigation
Emergency water extraction services prevent secondary damage after floods or leaks. We use industrial equipment for drying and dehumidification while documenting all mitigation steps for insurance claims. Our rapid response minimizes property damage.
Emergency Response
Available 24 hours a day for immediate disaster response. Our trained dispatchers send crews within 15 seconds of call receipt. Emergency services include property securing, water extraction, and temporary repairs to prevent further damage.
Xactimate Billing
We use Xactimate software for accurate insurance claims documentation. This industry-standard system ensures transparent cost estimation and streamlined communication with insurance companies during the restoration billing process.
Pack-Out Services
Professional packing and inventory of belongings for off-site cleaning. We document, transport, and store valuables during restoration work. This service protects client possessions while enabling thorough property cleaning and repairs.
People
Len Nordeman
General Partner
Licensed contractor since 1965 with over 22,000 completed projects. Volunteer clown at Shriners Hospitals for Children and leader of Montgomery Sansome's community-focused initiatives.
Julie and Jim
Customer Service Consultants
Veteran customer service consultants with prior military experience. They manage client communications and coordinate restoration projects across the Bay Area.
Questions
What emergency services do you offer?
We provide 24/7 fire and water damage response with 15-second dispatch times for immediate property protection and mitigation.
How do you handle insurance claims?
We use Xactimate software for accurate documentation and direct communication with insurance providers throughout the restoration process.
Can you restore valuable possessions?
Our pack-out service professionally protects and cleans belongings during restoration work, including documents and photographs.
What areas do you serve?
We serve residential and commercial clients throughout the Bay Area, including San Francisco, Millbrae, and Pleasant Hill.
How experienced is your team?
Our team has over 55 years of combined experience with 22,000+ completed projects since our 1965 founding.
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