Business Details
24 Years
experience
Innovative Pool Lifts and Aquatic Access Solutions
Since 2002, Aqua Creek Products has been driven by a clear mission: to make aquatic spaces more inclusive, empowering people of all abilities to enjoy water with confidence and dignity. As a family-owned Montana-based company, we prioritize honesty, handshakes, and doing the right thing. Our commitment to quality craftsmanship, white-glove service, and integrity has guided us from our first pool lift to our comprehensive aquatic access solutions today. We know our customers by name and understand that our products represent freedom, confidence, and inclusion.Every product we design and manufacture in the USA reflects the care of a team passionate about aquatic access. Our approach combines personalized support with innovative engineering, ensuring that every customer receives solutions tailored to their unique needs. We pride ourselves on answering calls with real people, delivering solutions with heart, and maintaining the highest standards of reliability and ethical business practices.
Services
Pool Lifts
Accessories
Parts
Rails & Ladders
Access & Training
Details
- Year established: 2002
Highlights and features
- Family-owned operation with personalized customer support since 2002
- 100% USA-based design and manufacturing for quality control
- Specialized in ADA-compliant aquatic access solutions for all environments
- Award-winning customer service with direct technical support specialists
- Innovators of the industry-changing Pro Pool Lift design
What people say
Excellent customer service
Fantastic product
Life-changing accessibility
Superior craftsmanship
Knowledgeable support team
Services
Pool Lifts
Aqua Creek's pool lifts provide safe, independent aquatic access for individuals with mobility challenges. Our patented Pro Pool Lift design features durable construction and smooth operation for residential and commercial pools. With multiple models accommodating various pool types and user needs, these lifts enable effortless entry and exit through powered or manual mechanisms.
ADA Rails & Ladders
TruPro Rails & Ladders deliver ADA-compliant access solutions for commercial aquatic facilities. Engineered with corrosion-resistant materials and secure grip surfaces, these systems include custom configurations for stairs, decks, and pool walls. Our designs balance safety requirements with aesthetic integration for public and private facilities.
Accessories
Custom accessories enhance functionality and safety for Aqua Creek's access systems. From solar charging stations to transport carts and specialized attachments, these components improve usability for both residential and commercial applications. Durable materials ensure long-term reliability in aquatic environments.
Parts & Maintenance
Comprehensive parts support maintains optimal performance of aquatic access equipment. We provide replacement components, diagnostic tools, and technical guidance for all product lines. Our inventory includes batteries, control systems, and structural components to ensure equipment longevity.
Training Platforms
PVC-based training systems support aquatic therapy and recreational use. The Aqua Walker enables mobility exercises in water, while swim platforms offer stable access points. These solutions combine durability with ergonomic design for therapeutic and recreational applications.
People
Kyle Smith
Pacific Region Sales Associate
Specializes in providing tailored aquatic access solutions for West Coast clients with personalized support and technical expertise.
Garrick Bone
Mountain Region Sales Associate
Supports customers across the Mountain region with product selection and implementation guidance for ADA-compliant access systems.
Cathy Erdmann
Director of National Sales
Leads national sales strategy while maintaining hands-on customer support for complex aquatic access requirements.
Bruce Giffin
VP of Sales & Marketing
Drives innovation in aquatic access solutions while ensuring customer needs remain central to product development.
Marley Cunningham
Director of Marketing
Develops educational resources and outreach programs to promote inclusive aquatic environments through innovative product applications.
Questions
What makes Aqua Creek's pool lifts different from competitors?
Our patented Pro Pool Lift design offers superior durability and smoother operation with USA-made components.
Do you offer ADA-compliant solutions?
Yes, our TruPro Rails & Ladders line meets ADA standards for commercial aquatic facilities.
Can lifts be customized for specific pool types?
We offer multiple models for in-ground, above-ground, and spa applications with various wall clearances.
What support exists for technical issues?
Our dedicated support team provides troubleshooting videos and direct assistance for all products.
Are replacement parts readily available?
Yes, we maintain inventory of all critical components with technical guidance for installation.
Do you ship internationally?
We serve customers globally, including Canada and the United Kingdom.