Business Details
17 Years
experience
Your Trusted Pool & Spa Experts in Farmington, NY
Since 2009, Krossber Brothers has been dedicated to providing comprehensive pool and spa solutions to customers in Farmington, NY, and surrounding areas. Our team combines product expertise with personalized service to help clients select, install, and maintain high-quality pools, spas, and water care systems. We prioritize customer satisfaction by offering free in-home consultations, repair services over the phone to reduce costs, and hands-on support for equipment selection and installation.Our partnerships with trusted brands like Caldera Spas and Freeflow Spas ensure access to durable, innovative products. With a focus on education, we provide detailed buyers guides, online learning resources, and test soak opportunities to empower informed decisions. Our commitment to reliability extends to seasonal pool maintenance, equipment repairs, and financing options designed to make pool and spa ownership accessible and enjoyable.
Services
Hot Tub Service
Pool Service
In-Home Consultation
Hot Tub Trade-Ins
Test Soak
Pool Opening/Closing
Water Care Systems
Spa Accessories
Pool Packages
Financing Options
Details
- Year established: 2009
Highlights and features
- We offer free in-home consultations to help you choose the perfect pool or spa.
- Our team provides phone support to resolve issues and save on service calls.
- We carry top brands like Caldera Spas and Freeflow Spas for reliable performance.
- Financing options are available to make pool and spa ownership more accessible.
- Our test soak program lets you experience hot tubs before making a purchase.
Services
Hot Tub Service
Our hot tub service includes repair, maintenance, and water care solutions for residential spas. We diagnose and fix heater, pump, and filtration issues while offering preventative care guidance. Customers receive support over the phone to minimize service calls and costs.
Pool Service
We provide comprehensive pool services including equipment repair, liner replacement, water testing, and seasonal openings/closings. Our technicians handle above-ground and in-ground pools, using Hayward products for reliable fixes. Free water testing is available in-store for precise chemical balancing.
In-Home Consultation
Our free in-home consultations assess your backyard space for optimal pool or spa placement. We measure areas, discuss design options, and coordinate electrical installations to ensure safe, efficient setup tailored to your property's layout.
Test Soak
Experience hot tub models firsthand through our test soak program. Customers reserve private sessions to evaluate comfort, features, and seating configurations before purchasing, ensuring satisfaction with their final selection.
Pool Packages
We offer complete pool packages featuring hybrid steel-resin construction for durability and aesthetics. Options include above-ground models with customizable sizes, wall patterns, and accessories to match backyard designs and family needs.
Questions
Do you offer financing for pool or spa purchases?
Yes, we provide financing options to help customers afford their ideal pool or spa.
Can I get help troubleshooting my hot tub over the phone?
Yes, our technicians assist with phone support to resolve common issues and reduce service calls.
What pool brands do you carry?
We feature durable above-ground pools with hybrid steel-resin construction for strength and style.
Do you service both above-ground and in-ground pools?
Yes, our technicians handle repairs and maintenance for all pool types.
Is water testing available?
Yes, we offer free computerized water testing in-store using the ALEX system for accuracy.
Can I trade in my existing hot tub?
Yes, we accept trade-ins to help customers upgrade to a new spa.
