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Business Details
Your Trusted Pool Service Experts in Hagerstown, MD
Pro Pools has been a trusted provider of comprehensive pool services in the Tri-State area since our founding. Our team of certified technicians brings decades of combined experience to every project, specializing in both residential and commercial pool maintenance, repairs, and installations. We pride ourselves on delivering high-quality solutions tailored to each client's unique needs, backed by our commitment to transparency and customer satisfaction. Our ownership transition in 2021 marked a new chapter while maintaining our legacy of excellence, with Ryan Suter leveraging his 25+ years of industry expertise to lead our operations. From routine maintenance to complete pool renovations, we utilize state-of-the-art technology and premium materials to ensure optimal performance and longevity of every pool we service. Our PHTA-certified professionals are trained to handle all aspects of pool care, including advanced diagnostics for leak detection and energy-efficient equipment installations.

We maintain partnerships with leading manufacturers like Hayward, Jandy, and Pentair to offer authorized warranty services and cutting-edge products. Our retail store provides customers with access to essential pool supplies and expert guidance for DIY maintenance. With a focus on environmental responsibility, we promote energy-efficient solutions that reduce both operating costs and environmental impact. Our dedication to customer education through on-site tutorials ensures clients can confidently maintain their pools between professional visits. This combination of technical expertise, quality materials, and personalized service has earned us over 130 five-star reviews and a 4.4/5.0 rating from satisfied customers.
Services
Weekly Maintenance Vinyl Liner Replacement Pool Covers Leak Detection Pool Renovations
Highlights and features
  • We offer over 75 years' combined experience in pool maintenance and repairs
  • Our certified specialists use state-of-the-art LeakTronics diagnostic tools
  • We guarantee no hidden fees with all prices quoted upfront
  • We provide affordable financing options for major pool projects
  • We're a one-stop shop for all pool needs from maintenance to equipment sales
Associations and certifications
  • PHTA
What people say
Excellent job Great price Professional team No hidden fees Customer for life
Services
Weekly Maintenance
Our weekly maintenance service ensures optimal pool condition through comprehensive chemical testing and balancing. Technicians perform equipment inspections, debris removal, and filter maintenance to prevent costly repairs. Regular service includes water testing, chemical adjustments, basket cleaning, and equipment checks to maintain safe swimming conditions.
Vinyl Liner Replacement
We specialize in complete vinyl liner replacement for above-ground pools. Our process includes precise measurements, old liner removal, surface preparation, and professional installation with new gaskets and fittings. We offer high-quality replacement liners that enhance pool aesthetics while ensuring watertight integrity and longevity.
Leak Detection
Using advanced LeakTronics technology, we accurately identify plumbing and structural leaks. Our diagnostic process pinpoints water loss sources to minimize repair costs. We provide detailed reports with recommended solutions for both inground and above-ground pool systems.
Pool Covers
We install custom-fitted safety covers that protect pools during off-seasons. Our covers prevent debris accumulation and provide safety barriers against accidental falls. We offer mesh and solid cover options in various colors, including standard and custom-fit solutions for Radiant pools.
Pool Renovations
Our renovation services cover complete pool transformations from equipment upgrades to surface repairs. We handle liner replacements, lighting installations, and structural improvements. Our experts provide comprehensive renovation solutions to modernize and enhance pool functionality across the Tri-State area.
People
Ryan Suter
Owner
Ryan Suter has over 25 years of experience as a certified pool operator. He purchased Pro Pools in 2021 after working with the company since 2013. His expertise ensures high-quality service delivery.
Questions
What pool services do you offer?
We provide weekly maintenance, vinyl liner replacement, leak detection, pool covers, renovations, and equipment sales/installation across the Tri-State area.
Do you offer financing options?
Yes, we offer affordable financing options for major pool projects and equipment purchases. Ask about available programs during your consultation.
What are your business hours?
Our office is open Monday-Friday 8:00am-4:00pm. Emergency services available during regular business hours.
Do you service both residential and commercial pools?
Yes, we serve both residential and commercial clients with customized maintenance and repair solutions tailored to each property's needs.
What areas do you serve?
We primarily serve the Tri-State area, covering residential and commercial properties across Maryland, Pennsylvania, and West Virginia.
Can you help with pool equipment repairs?
As an authorized service center for Hayward, Jandy, and Pentair, we provide expert equipment repairs and replacements with manufacturer warranties.