Business Details
Custom Pool Construction & Maintenance Services in Cranston, RI
Pools by Richard is a family-owned and operated business dedicated to providing exceptional pool construction, maintenance, and design services across Southern New England. With over 25 years of experience, we specialize in creating custom gunite pools, spas, and outdoor living spaces that reflect our clients' unique visions. Our team prioritizes innovation, using high-quality materials and advanced techniques to deliver durable, aesthetically striking results. We maintain a strong commitment to customer satisfaction, offering personalized service from initial consultation through project completion and ongoing maintenance.Our expertise extends to water features, outdoor kitchens, fireplaces, and eco-friendly solutions, ensuring every project meets both functional and aesthetic needs. Certified by the Association of Pool & Spa Professionals, our technicians combine technical skill with creative design to transform backyards into luxurious retreats. We pride ourselves on transparency, reliability, and fostering long-term relationships with our clients, ensuring their pool experience exceeds expectations.
Services
Pool Construction
Spa Installation
Water Features
Outdoor Living Design
Pool Maintenance
Pool Opening/Closing
Equipment Sales
Financing Services
Highlights and features
- Over 25 years of experience in custom pool design and construction
- Certified Pool Builders with rigorous industry training
- Innovative water features and outdoor living space integration
- Eco-friendly maintenance practices and financing options available
- Family-owned business with personalized client care
Associations and certifications
- Association of Pool & Spa Professionals
What people say
Professional and courteous responses
Spot-on maintenance service
Handles all project aspects seamlessly
Monthly maintenance expertise
Quality equipment installations
Services
Pool Construction
We design and build custom gunite pools tailored to your backyard's unique layout and your family's lifestyle needs. Our process includes site assessment, 3D modeling, and material selection to ensure structural integrity and aesthetic appeal. Clients receive detailed project timelines and cost breakdowns before construction begins.
Pool Maintenance
Our maintenance packages include water chemistry balancing, equipment inspections, and seasonal opening/closing procedures. Technicians use EPA-certified chemicals and digital reporting tools to track pool conditions. We offer flexible scheduling options to accommodate residential and commercial clients.
Water Features
We install cascading waterfalls, sheer descents, and custom grottos using natural stone and durable synthetic materials. Each feature undergoes structural engineering analysis to ensure safety and longevity. Clients can choose from pre-designed elements or collaborate on fully custom concepts.
Outdoor Living
Our outdoor living solutions integrate pools with kitchens, fireplaces, and entertainment areas using weather-resistant materials. Projects include lighting design, drainage planning, and coordination with local permitting requirements. We provide material samples and 3D visualizations during the design phase.
Spa Services
We offer both portable hot tub installations and custom in-ground spa constructions. Services include electrical system setup, water treatment planning, and safety barrier recommendations. Clients receive manufacturer warranties and maintenance guidance during final project walkthroughs.
People
Ted Richard
President
Ted Richard founded the company with a vision to redefine pool construction standards in Southern New England. With decades of industry experience, he oversees project approvals and maintains relationships with key suppliers to ensure material quality.
Paula Richard
Vice President
Paula Richard manages client relations and financial operations, ensuring transparent communication throughout each project. Her focus on customer service has helped establish the company's 98% client retention rate for maintenance services.
Keith Sorgel
Pool Maintenance
With 15 years of experience, Keith leads the maintenance team, specializing in chemical balancing and equipment diagnostics. He trains technicians on EPA-compliant chemical handling procedures and seasonal transition protocols.
Dave Gilly Gilchrist
Pool Construction
Dave has progressed from maintenance to construction leadership over his 9-year tenure. He supervises concrete pouring operations and ensures adherence to local building codes during structural phases of pool projects.
Jaymus Turchetta
Pool Maintenance
Jaymus specializes in equipment repair and automation system troubleshooting, having refined his skills over 5 years with the company. He conducts post-service inspections to verify optimal pool system performance.
Questions
What areas do you service?
We serve all of Rhode Island, Southern Massachusetts, and Northeast Connecticut, including locations other builders may not reach.
Do you offer financing options?
Yes, we provide financing solutions for pool construction and equipment purchases through approved partners.
Are your technicians certified?
All service technicians hold Certified Pool Builder designations through the Association of Pool & Spa Professionals.
What's included in your maintenance service?
Our maintenance includes water testing, chemical balancing, equipment inspections, and seasonal opening/closing procedures.
Can you build custom water features?
We specialize in custom water features including waterfalls, sheer descents, and integrated grottos using natural materials.
Do you handle pool renovations?
Yes, we offer complete pool renovations including structural repairs, surface resurfacing, and equipment upgrades.
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