Business Details
24 Years
experience
Wisconsin's Premier Hot Tub & Swim Spa Dealer
Since 2002, we have been Wisconsin's premier dealer for Master Spas, specializing in hot tubs, swim spas, and spa services. With two locations in Appleton and Waukesha, we offer a comprehensive selection of award-winning products, including Michael Phelps Legend Series and H2X Swim Spas. Our team provides expert sales guidance, installation, and repair services for all makes and models, backed by over two decades of industry experience. We maintain rigorous technician training and certification to ensure cutting-edge service delivery. Our commitment extends beyond sales through comprehensive parts inventory, chemical supplies, and maintenance solutions.Recognized with multiple Consumers Choice awards and Spa Retailer TradeCertified status, we uphold the highest standards in product quality and customer satisfaction. Our partnership with Master Spas, the #1 hot tub brand in America, ensures access to innovative technologies like the Mast3rPur water management system and patented Bio-Magnetic Therapy. We prioritize transparent, pressure-free consultations to help clients select optimal products based on usage needs, budget, and property aesthetics. Our service area covers all of Wisconsin with convenient showroom access and prompt repair response times.
Services
Hot Tub Sales
Swim Spa Sales
Spa Repair
Parts Supply
Chemical Supplies
Cover Installation
Maintenance Services
Warranty Repairs
Details
- Year established: 2002
Highlights and features
- 20+ years serving Wisconsin with expert hot tub solutions
- Award-winning service with Consumers Choice recognitions
- Factory-trained technicians for all Master Spas models
- Comprehensive inventory of hard-to-find replacement parts
- Exclusive Covana automated spa cover selection
Associations and certifications
- Spa Retailer magazine (TradeCertified)
- Better Business Bureau (Torch Award)
- Association of Pool & Spa Professionals (APSP)
- International Hot Tub Association (IHTA)
Services
Hot Tub Sales
We offer Wisconsin's largest selection of Master Spas hot tubs, including Michael Phelps Legend Series and Twilight Series models. Our expert consultants help clients choose from 2-3 person to 6+ person configurations across entry-level to luxury price points. All units feature advanced hydrotherapy systems, energy-efficient designs, and patented technologies like the Mast3rPur water management system.
Swim Spa Sales
Our swim spa inventory includes industry-leading Michael Phelps and H2X models with customizable resistance levels. These units combine fitness benefits of swimming in place with hydrotherapy features, available in multiple sizes from 16' to 18' lengths. Each model includes advanced filtration systems, insulation packages, and commercial-grade construction materials.
Spa Repair
Factory-certified technicians provide repair services for all hot tub and spa brands, including discontinued models. Our service vehicles carry comprehensive toolkits and common replacement parts for immediate repairs. We offer annual re-certified technician training to maintain expertise with the latest industry technologies and system upgrades.
Parts Supply
We stock over 10,000 spa parts including filters, heaters, control panels, and jet systems. Our inventory covers both current Master Spas models and legacy components for older units. Customers can access replacement parts through our physical locations or online store with expert guidance available for proper component selection.
Covana Covers
We provide automated Covana spa covers including Legend, Horizon, and Oasis models with hydraulic lift systems. These energy-efficient covers feature watertight seals, adjustable insulation, and integrated lighting options. Installation services ensure proper fit for both standard and custom spa configurations.
Questions
What hot tub brands do you sell?
We specialize in Master Spas products, including Michael Phelps Legend Series, Twilight Series, and H2X Swim Spas - America's #1 selling hot tub brand.
Do you service all hot tub brands?
Yes, our factory-trained technicians service and repair all makes and models, including hard-to-find parts for discontinued units.
Are financing options available?
We partner with third-party lenders to offer competitive financing plans for new hot tub purchases - contact our stores for current promotions.
What service areas do you cover?
We serve all Wisconsin residents with primary service centers in Appleton (Northern WI) and Waukesha (Southern WI).
Do you sell replacement parts?
Yes, we maintain a comprehensive inventory of spa parts and chemicals both in-store and through our online Master Spa Parts division.
What are your business hours?
Our showrooms are open Monday-Saturday 9am-5pm and Sunday 11am-4pm at both Appleton and Waukesha locations.
