Business Details
Custom Pool Builders in Gastonia, NC
Custom Pools has been a trusted name in pool design and construction for over three decades. Founded by Johnny Dockery, our family-owned business combines decades of expertise with a commitment to personalized service. We specialize in crafting custom pools, spas, and outdoor living spaces tailored to each client's vision. Our team prioritizes open communication, ensuring clients remain informed throughout every project phase. With a focus on quality materials and innovative design, we deliver durable, aesthetically pleasing solutions that enhance outdoor spaces. Our reputation for integrity and customer satisfaction has been built through consistent delivery of exceptional results.We pride ourselves on maintaining long-term relationships with clients, extending beyond project completion. Our hands-on approach, led by Johnny and his son Cole, guarantees attention to detail and accountability. From initial consultation to final installation, we strive to exceed expectations while maintaining competitive pricing. Our work speaks for itself, as evidenced by our extensive portfolio and client testimonials highlighting reliability and craftsmanship.
Services
Custom Pool Design
Pool Renovations
Water Features
Spa Installation
Outdoor Living Spaces
Pool Resurfacing
Decking Solutions
Fire Pits
Pergolas
Lap Pools
Highlights and features
- We offer 30+ years of specialized pool construction expertise.
- Our family-owned business prioritizes personalized client relationships.
- We guarantee transparent communication throughout every project phase.
- Our team uses premium materials for long-lasting, high-quality results.
- We maintain a proven track record of exceeding client expectations.
What people say
Great work
Knowledgeable team
Competitive prices
Timely completion
Excellent communication
Services
Custom Pool Design
We create tailored pool designs that align with individual preferences and property characteristics. Our process begins with listening to client visions and translating them into functional, aesthetically pleasing blueprints. Utilizing advanced design techniques, we ensure seamless integration with existing outdoor spaces while maintaining structural integrity and safety standards.
Pool Renovations
Our renovation services restore aging pools to optimal condition while modernizing features. We assess existing structures for necessary repairs, then implement upgrades to enhance functionality and appearance. From resurfacing to equipment replacement, we extend the lifespan of pools while improving energy efficiency and user experience.
Water Features
We integrate custom water features like waterfalls, fountains, and grottos to elevate pool aesthetics. These elements are designed to complement overall pool architecture while creating soothing ambient effects. Our installations ensure proper water circulation and maintenance efficiency.
Spa Installation
We construct standalone or integrated spas that provide relaxation and therapeutic benefits. Our designs prioritize comfort, energy efficiency, and visual harmony with surrounding pool areas. Each installation includes advanced filtration systems and durable, low-maintenance materials.
Outdoor Living Spaces
We create cohesive outdoor environments that extend living spaces beyond pool structures. Services include fire pit construction, pergola installation, and deck design that enhance usability and entertainment value. Our solutions focus on durable materials and functional layouts for year-round enjoyment.
People
Johnny Dockery
Owner
With over 30 years of experience, Johnny Dockery leads Custom Pools as founder and owner. His expertise in pool design and construction ensures every project meets exacting standards. Johnny maintains direct client communication throughout each build process.
Cole Dockery
Project Manager
Cole Dockery oversees daily operations and on-site project management. Bringing hands-on expertise from years working alongside his father, he ensures quality control and timely project completion while maintaining client relationships during construction phases.
Questions
What types of pool services do you offer?
We specialize in custom pool design, renovations, water features, spa installations, and outdoor living space development using premium materials and techniques.
How long does a typical pool installation take?
Most custom pool projects take 8-12 weeks from design approval to completion, depending on project complexity and weather conditions.
Do you provide pool maintenance services?
While our primary focus is construction, we offer guidance for proper pool care and can recommend trusted maintenance professionals.
Are financing options available?
We can connect clients with third-party financing providers to help manage project costs through customized payment plans.
What warranty do you provide?
We offer a 1-year warranty on workmanship, with manufacturer warranties applying to equipment and materials used in construction.
Can you renovate existing pools?
Yes, we specialize in updating older pools with modern features, structural repairs, and efficiency improvements to extend their lifespan.
