Business Details
23 Years
experience
Your Trusted Partner for Pool Maintenance & Services in Medford, NJ
Aloha Pool & Spa Service was founded in 2003 by Tim and Roberta Sherlock to address the need for an integrity-focused pool service company in Medford, NJ. Starting as a home-based operation with two employees and one truck, we have grown into a thriving business with 15 employees, nine service vehicles, and a 3,500-square-foot retail store serving over 4,000 clients in South Central Jersey. Our commitment to customer satisfaction drives every aspect of our operations, from ongoing pool maintenance to specialized equipment repairs. We prioritize honest work and personalized care, ensuring each client receives tailored solutions for their unique pool needs. As a member of The Northeast Spa and Pool Association (NESPA) and an authorized dealer for top brands like Hayward and Pentair, we combine industry expertise with cutting-edge products.Our team of certified pool operators delivers services ranging from water testing to winterization, maintaining the highest standards of quality and reliability. With flexible service plans and a focus on education, we empower customers to make informed decisions about their pool care. Our 20+ years of experience and deep community roots position us as a trusted leader in the local pool service industry. We continuously invest in training and technology to stay at the forefront of pool maintenance innovation while preserving the values that built our reputation.
Services
Pool Liners
Equipment Repair
Winter Maintenance
Water Testing
Safety Covers
Pool Cleaning
Pool Opening
Filter Servicing
Chemical Treatments
Cover Installation
Details
- Year established: 2003
Highlights and features
- We offer over two decades of ownership experience in pool maintenance.
- Our team provides expert equipment care with certified technicians.
- We create customized service plans for weekly, bi-weekly, or monthly needs.
- We conduct in-depth water analysis using advanced testing technology.
- Our services include winter maintenance programs with twice-season coverage.
Services
Pool Maintenance
Our ongoing pool maintenance ensures pristine water quality and optimal equipment function. Certified technicians perform brushing, vacuuming, chemical balancing, and filter cleaning to prevent algae growth and mechanical issues. Customizable weekly, bi-weekly, or monthly plans accommodate different pool usage patterns and seasonal needs.
Equipment Repair
We diagnose and repair pool pumps, filters, heaters, and automation systems with precision. Our technicians handle routine maintenance and emergency repairs using genuine parts from trusted brands. Specialized services include Raypak heater certification and Pentair system diagnostics to extend equipment lifespan.
Winter Maintenance
Our Winter Watch Program prevents damage during cold months through strategic chemical balancing and water level management. Twice-season visits include debris removal, shock treatments, and cover adjustments to protect pools through unpredictable weather patterns while maintaining water chemistry.
Water Testing
Computerized water analysis identifies pH, chlorine, alkalinity, and calcium imbalances that affect safety and equipment longevity. We provide corrective treatments including shock dosing, algaecide application, and filter cleaning to maintain healthy swimming conditions and prevent costly system damage.
Safety Covers
Custom-fitted safety covers prevent accidents while reducing evaporation and debris accumulation. We install automatic and manual systems that enhance energy efficiency and simplify maintenance. Durable materials withstand heavy weight, providing year-round security for families and pets.
People
Tim Sherlock
Founder
With over 20 years in the pool industry, Tim Sherlock co-founded Aloha Pool & Spa Service to deliver customer-centric pool solutions. His expertise in equipment systems and maintenance protocols drives the company's technical standards and service philosophy.
Roberta Sherlock
Co-Founder
Roberta Sherlock established Aloha Pool & Spa Service's customer service framework, emphasizing transparency and personalized care. Her leadership in business operations and client relations has sustained the company's community-focused growth since 2003.
Questions
What pool services do you offer in Medford, NJ?
We provide complete pool care including maintenance, equipment repair, winterization, water testing, safety cover installation, and seasonal pool opening/closing services.
Do you service both residential and commercial pools?
Yes, our services cater to residential pools and commercial aquatic facilities across South Central Jersey.
What are your service hours?
Our service team operates Monday-Friday 9am-5pm and Saturday 9am-1pm. Emergency services are available during regular business hours.
Do you offer customized maintenance plans?
We provide weekly, bi-weekly, and monthly maintenance options with flexible chemical treatment packages to match individual pool requirements.
Are your technicians certified?
All service technicians hold industry certifications including Certified Pool Operators credentials for professional maintenance standards.
What payment methods do you accept?
We accept major credit cards, checks, and cash payments for both retail purchases and service contracts.
