Providing liability insurance for swimming pool and spa contractors as well as the pool and spa service industry is our focus and passion. Why place your financial trust in an insurance provider who doesn't know the difference between sodium hypochlorite, muriatic acid and potassium monopersulfate? We think knowing your business is essential in recognizing the hazards that need to be insured. The staff at Arrow Insurance Service has that knowledge and offers coverage through our exclusive insurance program that includes protection unavailable from any other insurance provider.

Arrow Insurance Service specializes in providing insurance for the swimming pool and spa service industry. We also provide liability insurance to pool and spa contractors and manufacturers. Are you a service technician? - We insure thousands of service companies across the United States. We have policies that cover tile cleaning, acid washes, and leak detection, as well as the replacement of pumps, motors, filters and heaters. Other companies exclude claims involving many of these items. Are you a manufacturer of swimming pool related products?

Pollution, hazardous material clean up coverage and pool pop-up coverage is available for both individual and group policyholders. Faulty workmanship coverage and remodeling coverage is offered to those who qualify. Our insureds never share their liability limit with other insureds or chapter members as with some other insurers. We use only "A" rated carriers unlike some other group programs. We may be able to include coverage for injury and damage resulting from common pool chemicals unlike many other insurance programs.

As the President of Arrow Insurance Service, Inc., Ray has been involved in over 2,000 swimming pool related insurance claims since 1982. He is the exclusive insurance broker for both the Independent Pool and Spa Service Association (IPSSA) and The Swimming Pool Association of Hawaii (SPAH). Lin received her insurance agent's license in 2001 and has been in the insurance industry since 1996. Her areas of responsibility include commercial general liability, workers compensation, and product liability coverage for our pool and spa service, construction and manufacturing clients.

Liability insurance for your work in the pool industry involves specific risks that need proper coverage. Arrow Insurance Service has been involved in over 2000 swimming pool related claims for service technicians, builders and manufacturers. Swimming pool service techs routinely use sodium hypochlorite and muriatic acid to maintain water balance. This photo shows concrete damage when a bottle leaks. Surprisingly, many insurance policies written for swimming pool service techs exclude this type of damage.

What's new?

"Covers should be monitored by the homeowner or pool operator and checked by a pool professional so that the pool is always safe to use. The good news is, as long as you know what to look for, checking a drain cover for safety doesn’t have to be difficult."

Posted on Jul 13, 2020  •  Facebook

Pool toys – noodles, floaties, dive rings, kickboards, beach balls etc – are a lot of fun. But they also have dangers of which we must be aware.

Posted on May 25, 2019  •  Facebook

My client forwarded me photos of the pool equipment at prospective new account. Notice that the heater is installed under a wooden deck and only three feet from a bedroom window. There is no stack, allowing carbon monoxide to freely waft into the house through the nearby bedroom window. Here is...

Posted on Feb 16, 2016  •  Facebook

Ray’s interview in Pool Pro Magazine on common claims and the need for liability insurancehttp:// www.arrowinsuran ceservice.com/ see-rays-latest- article-in-pool -pro-magazine-o n-the-need-for- liability-insur ance/

Posted on Feb 02, 2016  •  Facebook

Our phones are down, but we have #email! Plz use info@arrowinsuranceservice.com. @ATT says phones should be back on tomorrow #fingerscrossed

Posted on Apr 03, 2015  •  Twitter

@Ray_Arouesty gave an extensive interview to Service Industry News re: #swimmingpool svc legal issues. Read it here: http://t.co/GhgL2zoL7D

Posted on Jan 30, 2015  •  Twitter

Beware! Draining a #swimmingpool after #heavyrain can be disastrous! Talk to @Ray_Arouesty

Posted on Dec 17, 2014  •  Twitter

Virginia Graeme Baker Pool and Spa Safety Act Alert http://t.co/ppSO2iW0Uk

Posted on Apr 08, 2014  •  Twitter

Still have more questions for @Ray_Arouesty? Come visit us at Booth 124 1-6pm #pool #spa #LongBeach http://t.co/l6yVi6aomg

Posted on Mar 15, 2014  •  Twitter

What is the weirdest thing you have pulled out of a swimming pool? #vipersnake #scorpion #livebirds #deer

Posted on Mar 14, 2014  •  Twitter

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