Business Details
43 Years
experience
Your Trusted Partner for The Pool Company Maintenance & Construction Services
Founded in 1983, The Pool Company has been a family-owned and operated business serving the Bay Area for over four decades. Started by Kurt Otten during his high school years, the company evolved under his leadership as an Electrical Engineer and later with his wife Teresa managing daily operations. Our multi-generational team, including children, spouses, and grandchildren, embodies our commitment to exceptional service and affordability. Certified by the National Plasters Association and The Pool Company & Hot Tub Alliance, we hold TDLR licenses for residential appliance installation and servicing.Our comprehensive offerings include weekly maintenance, equipment repairs, remodeling, and custom pool construction, all delivered with a focus on customer satisfaction and family values. We prioritize availability for clients and ensure our team represents our business as an extension of our family. With no contracts for maintenance services and transparent billing practices, we maintain trust through consistent communication and quality workmanship.
Services
Weekly Maintenance
Full Service
Partial Service
Service Calls
Remodeling
New Construction
Filter Cleaning
Equipment Repair
Pool Plastering
Custom Design
Details
- Year established: 1983
Highlights and features
- Family-owned since 1983 with multi-generational industry experience
- CPO-certified pool operators with specialized chemical balancing expertise
- TDLR-licensed for professional appliance installation and servicing
- No-contract monthly maintenance with transparent billing practices
- Multi-generational team providing personalized, family-oriented service
Associations and certifications
- CPO-Certified Pool Operators
- National Plasters Association
- Pool & Hot Tub Alliance
- TDLR Residential Appliance Installation Contractor #935
- TDLR Residential Appliance Installer #397153
Services
Weekly Maintenance
Our comprehensive weekly maintenance ensures optimal pool condition. Services include chemical balancing, debris removal, filter maintenance, and equipment checks. Customers receive consistent care with standard chemical costs included in monthly billing, while specialized treatments are billed separately.
Full Service
This premium package includes all weekly maintenance tasks plus thorough cleaning of skimmer baskets, hair lint strainers, and pool surfaces. Technicians perform weekly vacuuming and necessary backwashing to maintain pristine water quality and system efficiency for discerning pool owners.
Remodeling
We specialize in transforming existing pools with modern upgrades. Our remodeling services include tile replacement, coping restoration, and plaster application with various finish options. Clients receive customized solutions to update both functionality and aesthetics of their outdoor spaces.
New Construction
Our custom pool construction creates personalized backyard oases. From initial design consultation to final installation, we deliver tailored solutions incorporating client preferences. Projects include complete pool systems with optional features like advanced filtration and energy-efficient equipment.
Service Calls
Available during business hours for urgent pool issues, our service calls address equipment failures, water chemistry emergencies, and system malfunctions. Certified technicians provide diagnostic assessments and implement effective solutions for filtration problems, pump failures, and other critical pool needs.
People
Kurt Otten
Owner
Founder of The Pool Company since 1983, Kurt Otten combines electrical engineering expertise with hands-on pool industry experience. He continues to oversee technical operations while mentoring the next generation of family team members.
Teresa Otten
Owner
Managing daily operations since 2000, Teresa Otten ensures service quality and customer satisfaction. She coordinates team efforts while maintaining the company's commitment to affordable, reliable pool maintenance and construction services.
Stefani Taylor
Social Media Marketing
Handling digital outreach and client engagement, Stefani Taylor connects with customers through modern marketing strategies. She manages online presence while learning all aspects of the family business through hands-on experience.
Questions
What services does The The Pool Company Company offer?
We provide full-service pool maintenance, equipment repairs, remodeling projects, and custom pool construction. Our services include weekly chemical balancing, cleaning, filter maintenance, and complete backyard transformation solutions.
Are your technicians certified?
Yes, our team includes CPO-certified pool operators with specialized training in water chemistry and equipment servicing. We maintain industry certifications through the National Plasters Association and The Pool Company & Hot Tub Alliance.
Do you offer maintenance contracts?
Our maintenance services operate on a month-to-month basis with no long-term contracts. Customers receive flexible service options that can be adjusted according to their specific pool care requirements.
What areas do you serve?
While based in Kemah, TX, we serve clients throughout the Bay Area. Our service radius includes residential properties requiring regular pool maintenance, seasonal startups, and major renovation projects.
How are service charges calculated?
Weekly maintenance fees include standard chemical costs and routine cleaning. Additional charges apply for specialized treatments, equipment repairs, and filter cleanings. All pricing details are provided before service initiation.
