Business Details
18 Years
experience
Emergency
services
Your Trusted Pool Care Partner in Frisco, TX
Cool Pool People was founded in 2008 as a locally-owned residential pool care and repair company based in Frisco, TX. Our business philosophy centers on exceptional customer service, proactive maintenance, and a strong company culture that values trained, background-checked technicians. We specialize in weekly pool care, equipment repair, and trusted referrals for specialized services like leak detection and remodeling. With over 15 years of industry experience, we serve high-quality residential pools in Frisco, Prosper, and nearby neighborhoods.Our team's dedication to responsiveness, transparency, and technical expertise has earned us recognition including the 2023 Frisco Chamber of Commerce Business Excellence Award. We maintain rigorous quality control through RAIL Certification for in-house repairs and prioritize long-term client partnerships over 960 weekly pool customers.
Services
Weekly Pool Care
Pool Repair
Equipment Repair
Leak Detection
Remodeling
Details
- Year established: 2008
Highlights and features
- We offer 17+ years of specialized pool care experience since 2008
- Our RAIL Certified technicians ensure quality equipment repairs
- Proactive weekly maintenance prevents costly pool issues
- 24-hour response for urgent service requests
- Locally-owned with deep community knowledge in Frisco, TX
Associations and certifications
- Frisco Chamber of Commerce
- RAIL Certified
What people say
Super impressed with your attentiveness
Pool has never looked better
Quick to respond via text
Most helpful technicians
Best pool service ever
Services
Weekly Pool Care
Our comprehensive weekly pool maintenance ensures optimal pool condition through chemical balancing, debris removal, and equipment inspection. Technicians perform water testing, adjust chlorine levels, and clean filters to maintain safe swimming conditions. This proactive service prevents costly repairs while keeping pools visually appealing and functional year-round for residential clients in Frisco and surrounding areas.
Pool Repair
We provide prompt pool equipment repair services for pumps, filters, and automation systems. Our RAIL Certified technicians diagnose issues with heating systems, cleaning mechanisms, and circulation equipment. Emergency repair options address urgent problems like leaks or mechanical failures, with same-day service available for critical situations affecting pool safety and functionality.
Leak Detection
Specialized leak detection services identify hidden water loss in pool plumbing and structures. Using advanced diagnostic tools, we locate underground leaks in pipes and vessel walls. This service prevents property damage from water seepage and reduces excessive water bills caused by undetected leaks in residential pool systems.
Remodeling
Our remodeling services upgrade aging pool features including tile work, coping, and surface finishes. We coordinate with trusted contractors for major renovations like shape modifications or new decking installations. This service enhances both aesthetic appeal and functional longevity of residential swimming pools in the Frisco area.
Equipment Repair
In-house equipment repair covers pressure-side cleaner maintenance and automation system troubleshooting. Technicians service pool pumps, timers, and filtration systems with faster turnaround than local shops. We transport equipment to our facility for repairs, minimizing client downtime while maintaining competitive pricing for mechanical pool components.
People
Todd Gustafson
Owner
Todd founded Cool Pool People in 2008 after a career in technical sales. He combines lakefront upbringing with customer service expertise to lead the company. A Nebraska native, he advocates for work-life balance while maintaining hands-on involvement in operations.
Chancy Green
Vice President
Chancy manages sales and client communications since joining in 2018. A former client, she brings Minnesota roots and three decades of pool industry experience. She oversees daily operations while maintaining active client relationships through personalized communication.
Tizoc Villa
General Manager
Tizoc supervises field operations with a focus on technician support. Originally from California, he implements systematic approaches to pool care while maintaining client satisfaction. His leadership emphasizes team development and operational efficiency across service areas.
Steve Almond
Repair Technician
Steve provides mechanical repair services with prior dry cleaning industry experience. He specializes in rapid response repairs and weekend boat maintenance. His technical background enables quick diagnosis of complex pool system issues for efficient client solutions.
Eric Watson
Field Manager
Eric oversees new client onboarding and chemical balancing. He joined during cold weather conditions demonstrating commitment. He manages technician training programs and ensures consistent service quality across the expanding client base in North Texas.
Questions
What areas do you service?
We serve Frisco, Prosper, The Tribute, Phillips Creek Ranch, Shaddock Creek Estates, Newman Village, Stonebriar, Park Place Estates, and The Trails neighborhoods.
Do you offer emergency repairs?
Yes, we provide urgent repair services with 24-hour response for critical pool issues like leaks or equipment failures affecting safety.
Are your technicians certified?
Our team includes RAIL Certified repair specialists and background-checked technicians with ongoing training in pool maintenance and diagnostics.
How often do you service pools?
We provide weekly maintenance services as our standard offering to ensure consistent pool condition and proactive issue detection.
Can I schedule a free estimate?
New customers can request a complimentary on-site assessment to evaluate pool condition and determine service requirements before commitment.
Do you handle major renovations?
Yes, we coordinate remodeling projects including tile replacement, coping repairs, and complete pool system upgrades through trusted contractor partnerships.
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