Business Details
19 Years
experience
Trusted Hot Tub Sales & Spa Services in Gardnerville, NV
Big Blue Spa has been serving the Lake Tahoe and Carson Valley regions since 2007, delivering premium spa and pool services with a commitment to excellence. Our team of CPO-certified technicians brings over 60 years of combined experience in electrical, plumbing, and chemical management, ensuring reliable and efficient service. Licensed in both Nevada and California, we prioritize customer satisfaction through transparent communication and comprehensive solutions. Our owner-led approach guarantees technical expertise, with Sean Pistole overseeing field operations and Alisa Ashbaugh managing technological systems and client education. We maintain a fully stocked inventory of parts to resolve issues during initial visits, minimizing downtime for our clients.Our brick-and-mortar store in Gardnerville offers Arctic Spas and All Weather Pools, along with retail supplies and expert guidance on water chemistry. We provide flexible service plans, including weekly, bi-weekly, and seasonal maintenance, tailored to meet individual client needs. Our electronic tracking system ensures accountability, with time-stamped service records and detailed email reports for contracted customers. We emphasize long-term relationships, treating every client as part of our extended family and striving to exceed expectations with every interaction. Backed by industry certifications and decades of hands-on experience, we remain dedicated to advancing our technical knowledge through semi-annual training programs.
Services
Hot Tub Sales
Spa Maintenance
Pool Cleaning
Repair Services
Retail Supplies
Details
- Year established: 2007
Highlights and features
- We have over 60 years combined experience in pool and spa maintenance
- Our technicians are CPO certified for professional service standards
- We are licensed, contracted, and bonded in Nevada and California
- Affordable weekly, monthly, and seasonal service plans available
- Knowledgeable staff provides expert guidance on water chemistry
What people say
Knowledgeable repair tech
Friendly service
Amazing workers
Helpful staff
Fabulous maintenance
Services
Hot Tub Sales
We offer premium Arctic Spas and All Weather Pools designed for extreme climates. Our inventory includes in-stock models and customizable options with energy-efficient features. Our knowledgeable staff provides expert guidance on selecting the perfect spa for your lifestyle and space requirements.
Spa Maintenance
Our CPO-certified technicians provide comprehensive maintenance plans including water balancing, equipment inspection, and chemical treatments. We offer weekly, bi-weekly, and seasonal service options with electronic tracking and detailed service reports for every visit.
Pool Cleaning
Professional cleaning services include water line scrubbing, filter maintenance, debris removal, and chemical balancing. Our technicians use specialized equipment to maintain optimal water quality and prevent equipment wear in residential and commercial pools.
Repair Services
We diagnose and fix electrical, plumbing, and mechanical issues in spas and pools. Our service vehicles carry over $5,000 in parts for immediate repairs, with technicians trained to resolve problems efficiently while avoiding unnecessary part replacements.
Retail Supplies
Our Gardnerville store offers essential chemicals, filters, covers, and accessories from trusted brands. We stock Natural Chemistry, Unicel Filters, Spa Frog, and Leisure Time products to help customers maintain their pools and spas year-round.
People
Sean Pistole
Owner/Contractor
With over 30 years of plumbing, electrical, and quality control experience, Sean oversees field operations and ensures technical excellence in every service call.
Alisa Ashbaugh
Owner/Contractor
Bringing 15 years of hot tub and pool repair expertise, Alisa manages technological systems and client education while providing technical support to field technicians.
Questions
What services does Big Blue Spa offer?
We provide hot tub and pool sales, maintenance, repairs, and retail supplies including Arctic Spas, All Weather Pools, and chemical products.
Why choose Big Blue Spa for pool services?
With over 60 years combined experience and CPO-certified technicians, we offer reliable service, stocked vehicles, and personalized maintenance plans.
Which areas do you service?
We serve Gardnerville, Carson City, Minden, Lake Tahoe, Reno, and surrounding areas in Nevada and California.
How can I schedule a service appointment?
Contact us at 775-782-7727 or visit our Gardnerville store for in-person consultations and service scheduling.
What payment methods do you accept?
Payment options are available through our Gardnerville store location for retail purchases and service agreements.
Do you offer emergency repair services?
While we don't provide 24/7 emergency services, we prioritize prompt resolution of urgent issues during regular business hours.