Business Details
44 Years
experience
Emergency
services
Your Trusted HVAC Partner in Rutland, MA
Sentry Oil has been a trusted provider of heating, cooling, and oil delivery services in Rutland, Massachusetts since 1982. Founded by Brian and Paula Stidsen, our family-owned business combines over four decades of industry experience with a commitment to personalized service. We specialize in HVAC installations, boiler and furnace repairs, chimney maintenance, and home heating oil delivery, supported by 24/7 emergency response for existing customers.Our team of licensed technicians delivers service contracts, equipment upgrades, and innovative solutions like ductless mini-split systems while maintaining the core values of reliability and customer-first service established by our founders. With two generations of Stidsen leadership now actively managing operations, we continue to expand our capabilities while preserving the community-focused approach that has defined our business for 40+ years.
Services
HVAC Installations
Oil Burner Services
Chimney Maintenance
Boiler Repair
Furnace Installation
Water Heater Services
Mini Split Systems
Emergency Repairs
Service Contracts
Oil Delivery
Details
- Year established: 1982
Highlights and features
- We offer 40+ years of combined HVAC expertise through second-generation family leadership
- Our team provides 24/7 emergency service for existing oil customers
- We implement manufacturer-certified mini-split installation techniques
- We maintain strict equipment maintenance standards through annual technician training
- We guarantee service call response times under 2 hours for emergency situations
What people say
Professional, prompt, reliable
Exceptional quality of work
110% commitment
Outstanding warranty
Knowledgeable and experienced
Services
HVAC Installations
Our licensed technicians specialize in complete HVAC system installations including ductless mini-split heat pumps, warm air furnaces, and energy-efficient cooling solutions. We offer equipment upgrades and replacements with manufacturer-certified installations that improve home comfort while reducing energy costs. Our team provides expert consultation to determine optimal system sizing and configuration for both new construction and existing homes.
Oil Burner Services
We provide comprehensive oil burner maintenance and repair services including annual cleaning, system inspections, and emergency repairs. Our service contracts include 24/7 emergency coverage and priority scheduling for existing oil customers. Our technicians maintain all major oil heating equipment brands and ensure optimal system performance through regular maintenance programs.
Chimney Services
Our chimney services include professional inspections, cleaning, liner replacements, and waterproofing solutions for residential properties. We perform both visual and video inspections to assess chimney condition and identify necessary repairs. Our team installs stainless steel and copper chimney caps while addressing creosote buildup and structural issues that affect system safety and efficiency.
Boiler Repair
We offer complete boiler maintenance, repair, and replacement services for residential heating systems. Our technicians diagnose and resolve common boiler issues including pressure problems, leaks, and burner malfunctions. We service both oil and gas-fired boiler systems while providing emergency repair options for critical heating failures during cold weather periods.
Emergency Repairs
Our emergency repair service provides immediate assistance for heating system failures with 24/7 technician availability. We prioritize emergency calls for existing oil customers with guaranteed response times under two hours. Our licensed technicians carry common replacement parts to resolve most heating emergencies during the initial service visit.
People
Zach Stidsen
Vice President and Service Manager
Zach Stidsen joined the family business in 2002 as an apprentice technician and now oversees all service operations. He manages technician scheduling, equipment maintenance programs, and customer service protocols while maintaining hands-on involvement in complex HVAC installations.
Nat Stidsen
Vice President and Retail Fuel Manager
Nat Stidsen joined Sentry Oil in 2007 and manages fuel delivery operations and customer account management. He supervises oil delivery logistics, pricing programs, and new customer onboarding while maintaining the company's commitment to competitive pricing and reliable service.
Questions
Do you service mini-split systems installed by other companies?
We only service mini-split and A/C systems that we originally installed.
What areas do you service for HVAC installations?
We provide HVAC installation services in Auburn, Holden, Leicester, Rutland, Shrewsbury, Sterling, and Worcester.
Are financing options available for equipment purchases?
Yes, we offer Mass Save rebates and 0% financing options for qualifying heating and cooling upgrades.
Do you offer service contracts for heating equipment?
We provide three service contract options covering labor, parts, or both for boilers, furnaces, and water heaters.
Can I schedule emergency service outside regular business hours?
Existing oil customers can access 24/7 emergency repair services through our on-call technicians.
What payment methods do you accept?
We accept cash, check, and credit card payments for all services and equipment purchases.
