Business Details
32 Years
experience
Custom Home Builders in Spokane, WA
Custom Home Store is a family-owned and operated home builder with over 30 years of experience in new residential construction across Spokane and the Inland Northwest. Since 1994, we have specialized in delivering fully custom stick-built homes tailored to our clients unique visions. Our proven system blends traditional construction techniques with advanced technology to streamline the building process, ensuring cost efficiency without compromising quality. We provide comprehensive services including construction planning, full-service building, project cost analysis, and permit assistance. Our commitment to transparency is evident through detailed financial reporting, just-in-time material delivery, and monthly cost tracking. Clients benefit from our deep local expertise, reliable subcontractor network, and personalized on-site support throughout every phase of construction.Our team, comprising dedicated professionals like Roy and Jean Russell alongside their daughter Rhonda, prioritizes client collaboration, ensuring homeowners remain actively involved in shaping their dream homes. Testimonials highlight our ability to adhere to schedules, resolve issues promptly, and deliver superior results on time and within budget. We pride ourselves on long-term relationships with clients, evidenced by repeat referrals and ongoing partnerships. Our approach ensures that each home we build not only meets but exceeds expectations, transforming visions into enduring realities.
Services
Custom Home Construction
Construction Planning
Project Management
Cost Analysis
Permit Assistance
On-site Support
Finance Contacts
Material Delivery
Client Testimonials
Turn-Key Service
Details
- Year established: 1994
Highlights and features
- Family-owned since 1994 with proven custom home expertise.
- Full-service construction from design to completion.
- Proven system saves costs while maintaining quality.
- Detailed financial reports ensure complete transparency.
- Rapid issue resolution and exceptional post-project support.
What people say
Completed on time
Superior product
Rapid response
Exceptional service
Highly recommend
Services
Custom Home Construction
We specialize in constructing fully custom stick-built homes tailored to your unique vision. Our process combines traditional materials with advanced technology to ensure quality and cost efficiency. Clients receive hands-on support from design through completion, with transparent financial tracking and timely execution.
Construction Planning
Our team develops detailed construction plans aligned with your dream home vision. We guide clients through design decisions, ensuring every detail reflects their preferences while adhering to local regulations and practical construction standards.
Project Management
We manage every phase of your project, including scheduling, subcontractor coordination, and on-site supervision. Our system ensures adherence to timelines and budgets, with regular updates to keep homeowners informed and engaged.
Cost Analysis
We provide comprehensive cost analysis and monthly financial reports with supporting documentation. This approach ensures transparency, allowing clients to track expenses and make informed decisions throughout the building process.
Permit Assistance
Our team handles the permit process, ensuring compliance with local building codes and regulations. We streamline approvals to avoid delays, working closely with authorities to secure necessary documentation for your project.
People
Roy Russell
Owner
Roy Russell has led custom home projects since 1994, combining construction expertise with client-focused management. His hands-on approach ensures every home meets rigorous quality standards while aligning with client visions.
Jean Russell
Manager
Jean Russell oversees project coordination and client relations, ensuring seamless communication and timely execution. Her dedication to transparency and client satisfaction has been instrumental in building long-term trust with homeowners.
Rhonda Russell
Assistant
Rhonda Russell supports daily operations and client interactions, maintaining the companys commitment to personalized service. Her role ensures continuity in addressing client needs and streamlining project workflows.
Questions
What areas do you serve?
We serve Spokane, Loon Lake, Deer Park, Chewelah, and the surrounding Inland Northwest region.
What services do you offer?
We provide custom home construction, construction planning, project management, cost analysis, permit assistance, and on-site support.
How long have you been in business?
We’ve been building custom homes since 1994, with over 30 years of experience in the Inland Northwest.
Do you offer financing assistance?
Yes, we connect clients with financing options and provide detailed cost analysis to support informed decisions.
How do you involve clients in the building process?
We collaborate closely with homeowners at every stage, offering design guidance, regular updates, and transparent financial tracking.
Can you handle the permit process?
Yes, we manage all aspects of permit acquisition to ensure compliance and avoid project delays.
