Great Grout Tile Care is a locally and family-owned business specializing in customizable tile installation, cleaning, and maintenance services. In business since 2002, our services are competitively priced and we typically finish our projects within a day. Call us now for a free estimate! With a variety of shape and color options, Great Grout Tile Care offers complete flooring customization for your home or business. From installation to maintenance, we can handle jobs of any size. Contact us today for a free estimate.
Turn to the local experts at Great Grout Tile Care for service that you can trust. Offering work tailored to your unique style and space, we can install anything from standard and specialty tile to natural stone to create the look of your dreams. Specializing in tiling for floors, walls and countertops, you can trust our team commercial or residential with projects of any size. We offer a wide selection of products and offer warranties for your peace of mind. Contact us or request a free estimate today!
Great Grout Tile Care has been serving the local area since 2002. With an unbeatable warranty, veteran, senior, and first responder discounts and free estimates, we are the ideal choice to beautify your home or business. Re-grout: If the new grout is (A) on a floor, give it at least 12 hours to dry before you walk in the area, or (B) in a wet area, like a tub, shower, or countertop, do not apply any water for at least 48 hours. New tile installation: When we install the new tile, the mortar needs to dry for at least 48 hours.
Jan 20, 2022
Pathetic after sales service. Once he has cash in hand and is out the door he doesn’t respond to any issues.
July 2020: I hired him to clean and seal grout in the master bathroom shower of 3yrd old house I bought. The shower by the way was still in great shape. I just wanted a good cleaning done, and filling of couple of very small spots. I also asked him if he can seal the grout and he said he will and claimed a 15yr guarantee on the grout seal.
August 2021: Within a year the shower looks way worse than it did after 3 yrs of ownership.
Whatever he used as a sealant seems to have served the exact opposite purpose. I reached out to him with pictures and initially he feigned ignorance of even having worked at my house. And when I finally located and shared the receipt copy with him, he said the earliest he can send someone over to take a look is by December 6th!! Also, when I mentioned the 15 year guarantee on the sealant, he said he will check with the sealant manufacturer!! What the hell? Giovanni it was you who claimed the guarantee when you spoke to me face to face, not the manufacturer! Nor is that mentioned anywhere in the receipt!
January 2022: December came and went by, it is January and I’m still texting him, calling him(he won’t answer), leaving him voicemail(he won’t call back).
For all the reviewers who gave him 5 stars, just wait a year…see what happens. I’ll pray you don’t have to reach out to him for any of his “guarantee” claims.
This is my worst experience with any kind of contractor ever.
Sep 17, 2021
We had an issue with our grout miscoloring after installation. We hired Giovanni, and his team did an amazing. He personally came to see the job and gave us additional advise on tile care. I cannot be happier with our experience! Thanks Giovanni!
Apr 14, 2021
Replaced my soap holder and redid the grout in shower. They did great work, would definitely recommend.
Feb 19, 2021
The grout at the bottom of my shower was disintegrating to the point where water stains had started showing on the ceiling downstairs. I randomly selected this company for their help and they did a fantastic job. Rather than just patching the crumbling grout, they cut out ALL of the existing grout before replacing and resealing it. It looks fantastic and I couldn't be happier with the price I paid.
Service : Cement-based grouts, Epoxy-based grouts, Clear seals, Epoxy seals, Water-based seals, Caulking, Cleaning, Clear sealing
Great Grout 18304 Reed Park Rd. Jonestown TX 78645 Phone : (512) 401-0022 Website : https://t.co/YPLxI3UufC
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