Business Details
Emergency
services
Trusted Fire & Security Systems in NC & SC
Patriot Systems brings over two decades of expertise in fire and security systems to commercial, industrial, educational, healthcare, and supervised living facilities across North and South Carolina. Our team prioritizes cost-effective, non-proprietary solutions designed for long-term efficiency and seamless performance. With a focus on reliability, we handle every project phase from installation to completion, ensuring compliance and peace of mind for architects, contractors, and facility managers.Our UL-listed central station provides 24/7 monitoring, rapid emergency response, and insurance premium benefits, while our service contracts and discounted rates reflect our commitment to fair pricing and client satisfaction.
Services
Fire Alarm Systems
Security Monitoring
Access Control
CCTV Installation
Nurse Call Solutions
Door Entry Systems
Voice/Data Infrastructure
UL Central Station Monitoring
Highlights and features
- We offer 24/7 emergency monitoring with rapid response from a UL-listed central station.
- Our non-proprietary systems ensure long-term cost efficiency and flexibility.
- We provide discounted service rates and no long-term contracts for monitoring.
- Our team holds NICET Level IV fire alarm design certification and EE drawings.
- We serve NC and SC with localized expertise and prompt on-site support.
Associations and certifications
- Underwriters Laboratories (UL)
Services
Fire Alarm Systems
We design, install, and maintain fire alarm systems compliant with NFPA and UL 864 standards. Our solutions include smoke detectors, control panels, and emergency notification systems tailored to commercial, industrial, and healthcare facilities. Systems integrate with sprinklers and monitoring services for rapid emergency response.
UL Central Station Monitoring
Our UL-listed central station provides continuous monitoring for fire and security systems. Emergency dispatch occurs within seconds of alarms, with automatic service alerts for system malfunctions. No long-term contracts and flexible billing options ensure client flexibility and cost control.
Access Control
We implement access control solutions for secure facility entry, including keycard systems, biometric scanners, and remote management. Systems integrate with CCTV and alarm networks to enhance security for commercial properties, multi-family housing, and industrial sites across NC and SC.
CCTV Installation
Our CCTV systems feature high-resolution cameras, remote monitoring, and cloud storage for real-time security oversight. Designed for businesses, schools, and residential complexes, installations meet local codes and include maintenance contracts for ongoing reliability and performance.
Nurse Call Solutions
We provide nurse call systems for healthcare and assisted living facilities, ensuring rapid patient-staff communication. Systems include wireless pendants, bed sensors, and integration with building management platforms. Installations prioritize compliance with healthcare regulations and emergency response protocols.
People
Darrell Williamson
Owner/CEO
Darrell leads Patriot Systems with over 20 years of fire and security systems expertise. He ensures strategic growth while maintaining hands-on oversight of complex projects and client relationships across commercial and healthcare sectors.
Karen Troxler
Service Coordinator
Karen manages service operations, coordinating rapid response teams for system maintenance and emergency repairs. Her focus on client communication ensures timely resolution of technical issues and service requests.
Gina Williamson
Owner/CFO
Gina oversees financial operations, ensuring competitive pricing and transparent billing for monitoring and installation services. She manages accounting and client payment options, including quarterly and annual billing plans.
James Mincey
IT Manager
James handles network infrastructure and digital systems, ensuring secure integration of fire alarms, CCTV, and access control with modern IT environments. He specializes in voice/data cabling and Total Connect platform management.
Michael Wilhelm
General Manager
Michael directs daily operations, coordinating project timelines and resource allocation. With NICET Level IV certification, he ensures technical excellence in fire alarm design and system compliance with industry standards.
Questions
What areas do you serve?
We serve North Carolina and South Carolina, including commercial, industrial, healthcare, and multi-family housing facilities in cities like Greensboro, Winston-Salem, Charlotte, and Charleston.
Do you require long-term contracts for monitoring?
No, we offer flexible month-to-month monitoring with no long-term commitments. Cancel anytime with written notice.
What payment options are available?
Payments can be made quarterly, semi-annually, or annually via Visa, MasterCard, or American Express. A 3.5% fee applies to credit card payments over $500.
Are your systems UL-certified?
Yes, our central station is UL-listed, and all monitoring meets NFPA and UL 864 standards for commercial fire and security systems.
Do you offer emergency service?
Yes, our 24/7 monitoring ensures immediate dispatch of emergency personnel during alarms, with automatic service alerts for system malfunctions.
Can you integrate with existing systems?
We support non-proprietary systems and can integrate most existing fire or security setups with our monitoring and control platforms.
