Business Details
19 Years
experience
Emergency
services
Your Trusted Partner for Home & Commercial Security Solutions
Since 2007, Pointe Alarm has been a locally owned and operated security company dedicated to protecting residential, commercial, and industrial properties. Our team brings decades of combined experience in the security industry, with rigorous training in customer service, installation, and technical solutions. We specialize in customized security systems including advanced monitoring, smart home automation, and access control tailored to each client's unique needs. Our UL-certified central station provides 24/7 monitoring with rapid response to emergencies, supported by Five Diamond Certification for excellence in service.We maintain continuous staff training to ensure technical proficiency and prioritize personalized attention, transparency, and reliability in every client interaction. With service areas spanning local, statewide, and nationwide markets, we combine cutting-edge technology with community-focused service to deliver comprehensive protection solutions.
Services
Security Packages
Temperature Alarms
Security Cameras
Smart Home Automation
Flood Alarms
Access Systems
Video Surveillance
Fire Protection
Security Trailers
Details
- Year established: 2007
Highlights and features
- 24/7 UL-certified monitoring with rapid emergency response
- Locally owned with 17+ years of community security expertise
- Five Diamond Certified for superior customer service standards
- Experienced technicians with ongoing industry certification training
- Transparent pricing with no hidden fees or equipment charges
Associations and certifications
- UL-certified
- Five Diamond Certified by The Monitoring Association
What people say
24/7 monitoring
Professional technicians
Prompt response
No hidden fees
Custom solutions
Services
Home Security
Our home security systems combine intrusion detection, fire monitoring, and smart automation for comprehensive protection. Systems include 24/7 professional monitoring with immediate emergency dispatch and customizable features like remote access control. Designed for modern homes, our solutions integrate seamlessly with existing smart home devices while maintaining military-grade security standards.
Commercial Security
Tailored security solutions for businesses featuring access control, video surveillance, and environmental monitoring. Systems scale from single locations to enterprise-level deployments with centralized management. Includes compliance support for industry-specific security requirements and integration with existing building infrastructure.
Smart Home Automation
Integrated smart home systems enable remote control of security, lighting, climate, and door locks through mobile apps. Automation features include geofencing triggers and voice control compatibility. Systems maintain enterprise-level security while providing user-friendly interfaces for daily convenience.
24/7 Monitoring
Continuous security monitoring service staffed by certified professionals responding to intrusion, fire, flood, and medical alerts. UL-certified central station maintains 99.9% system uptime with redundant communication pathways. Includes immediate dispatch coordination with local emergency services and client notification protocols.
Access Systems
Advanced access control solutions for residential and commercial properties featuring keyless entry, biometric authentication, and remote access management. Systems support multi-level permissions and activity logging. Integrates with security cameras for complete perimeter protection and audit trail capabilities.
Questions
What security systems does Pointe Alarm offer?
We provide home security, commercial security, access control, video surveillance, environmental monitoring, and smart home automation systems tailored to residential and business needs.
Do you serve areas outside Michigan?
While based in Grosse Pointe Woods, we provide security solutions statewide across Michigan and offer commercial system integration nationwide.
How does your 24/7 monitoring work?
Our UL-certified central station monitors your property continuously, automatically dispatching emergency services during alarms while notifying you directly about any incidents.
Can I keep existing equipment?
Yes, we can integrate with most existing security systems to maintain your current hardware while upgrading monitoring and support services.
Are installation and service included?
Professional installation comes with every system, including equipment testing and staff training. Ongoing support includes regular system maintenance and updates.
