Business Details
43 Years
experience
Emergency
services
Your Trusted Partner for Intelligent Building Solutions
At Parallel Technologies, we specialize in creating safer communities through integrated security solutions. Our expertise in physical security, IT smart hands, and low-voltage integration empowers organizations to anticipate, respond to, and communicate effectively during critical situations. We serve diverse sectors including education, healthcare, data centers, and cannabis, offering tailored intelligent building solutions that enhance operational efficiency and protect people and assets. Our Managed Services provide ongoing monitoring, maintenance, and enhancements to security systems, allowing clients to focus on core business operations.With a proven Parallel Process and a team of dedicated professionals, we partner with clients long-term to maximize the value of their security investments. Our 24/7 on-call service ensures rapid response to emergencies, while our Client Success Managers optimize platform utilization through customization, training, and proactive recommendations. Backed by decades of experience and a commitment to innovation, we deliver reliable, scalable solutions that address evolving security challenges.
Services
Physical Security
IT Smart Hands
Managed Services
Wireless Communications
Client Success Management
Security Health Assessments
Video Analytics
Access Control Systems
Network Infrastructure
Emergency Response
Details
- Year established: 1983
Highlights and features
- We offer 24/7 on-call service with rapid emergency response.
- Our single-source provider model streamlines security integration.
- Client Success Managers ensure long-term solution optimization.
- Proven Parallel Process guarantees exceed client expectations.
- Decades of expertise in critical infrastructure and security systems.
What people say
Professional and personable technicians
Worry-free system installation
24/7 service reliability
Client-focused approach
Proactive security optimization
Services
Physical Security
Our physical security solutions integrate access control, video surveillance, and intrusion detection to protect facilities and assets. We design systems tailored to client needs, ensuring compliance with industry standards and scalability for future threats. Services include system audits, hardware installation, and ongoing maintenance.
IT Smart Hands
IT Smart Hands provides on-site technical assistance for data center operations, server maintenance, and network troubleshooting. Our technicians perform hands-on tasks remotely managed by clients, ensuring system reliability without requiring full-time staff. Services include configuration, upgrades, and emergency repairs.
Managed Services
Managed Services offer continuous monitoring, maintenance, and optimization of security systems. We handle software updates, health assessments, and break-fix support to minimize downtime. Clients benefit from predictable costs, proactive issue resolution, and access to technical expertise.
Client Success Management
Dedicated Client Success Managers (CSMs) optimize security platform utilization through customization and training. CSMs provide best practice guidance, recommend product upgrades, and conduct annual health assessments. This service ensures clients maximize ROI and adapt to evolving security needs.
Wireless Communications
We design and implement wireless infrastructure, including DAS (Distributed Antenna Systems) and Wi-Fi networks. Solutions ensure reliable connectivity for critical communications, emergency services, and IoT devices. Services cover site surveys, installation, and performance optimization for diverse environments.
People
Tom Orr
Chief Executive Officer
Tom Orr leads Parallel Technologies with a focus on innovation and client-centric growth. Bringing decades of industry experience, he drives strategic initiatives to expand the company's security integration and intelligent building solutions across national markets.
Brian Flander
VP of Sales and Marketing
Brian Flander oversees sales and marketing strategies to strengthen Parallel Technologies' market presence. With a background in security technology, he focuses on building client relationships and promoting the company's comprehensive service offerings.
Questions
What industries does Parallel Technologies serve?
We serve education, healthcare, data centers, office buildings, and cannabis sectors with tailored security and intelligent building solutions.
Do you offer 24/7 emergency support?
Yes, our 24/7 on-call service includes rapid on-site emergency response to minimize downtime and security risks.
How do Managed Services benefit my organization?
Managed Services provide continuous system monitoring, proactive maintenance, and expert support to ensure optimal security performance and cost efficiency.
What is a Client Success Manager?
A dedicated CSM optimizes your security platform through customization, training, and proactive recommendations to maximize long-term value.
Can you integrate existing security systems?
Yes, our single-source provider model ensures seamless integration of new and legacy systems for unified security management.
Do you provide wireless network solutions?
We design and implement DAS, Wi-Fi, and wireless infrastructure to ensure reliable connectivity for critical operations.
