Business Details
46 Years
experience
Emergency
services
Your Trusted Partner for Alarm Monitoring Solutions
Since 1980, Alarm Monitoring Service (AMS) has established itself as a leader in the alarm monitoring industry, dedicated exclusively to serving alarm dealers across the United States. As a UL Listed Monitoring Center since 1992, we combine decades of experience with cutting-edge technology to deliver unmatched reliability and customer satisfaction. Our team understands that security extends beyond systemsit protects lives, property, and peace of mind. We specialize in monitoring diverse systems, including burglar alarms, fire detection, environmental sensors, and asset tracking, ensuring comprehensive coverage for residential and commercial clients. Our commitment to innovation drives us to adopt emerging technologies like GPS and advanced video solutions, empowering dealers to meet evolving security demands.AMS operates 24/7, providing emergency response and backup monitoring services to ensure uninterrupted protection. We pride ourselves on being an extension of our clients' businesses, offering dealer-focused services such as answering support, administrative assistance, and financial partnerships to help grow their account base. Our reputation is built on transparency, expertise, and a relentless focus on quality, as evidenced by testimonials from satisfied partners who highlight our exceptional service and accessibility. With offices open around the clock and a team trained to handle critical incidents with professionalism, we remain steadfast in our mission to support dealers and safeguard their customers' most valuable assets.
Services
Alarm Monitoring
Fire Monitoring
Environmental Monitoring
Answering Service
Backup Monitoring
Dealer Services
Asset Tracking
Details
- Year established: 1980
Highlights and features
- We offer over 40 years of dedicated alarm monitoring expertise since 1980.
- Our UL Listed Monitoring Center ensures industry-leading reliability and standards.
- We provide 24/7 emergency response and backup monitoring services.
- Our team delivers personalized dealer support tailored to your business needs.
- We integrate cutting-edge technologies like GPS and advanced video solutions.
Associations and certifications
- Underwriters Laboratories (UL)
What people say
OUTSTANDING service
Go out of their way
Cheerful and helpful
ALWAYS has our back
Team effort reflects quality
Services
Alarm Monitoring
Our UL Listed Monitoring Center provides 24/7 surveillance for burglar alarms, asset tracking systems, and gated communities. With advanced radio/cellular/IP compatibility, we ensure uninterrupted protection for residential and commercial properties. Our trained dispatchers prioritize rapid response to safeguard lives and property.
Fire Monitoring
We offer critical fire monitoring services that detect temperature alarms, water leaks, and environmental hazards. Our professional dispatchers handle emergencies with urgency, minimizing risks to life and property while ensuring compliance with safety standards.
Answering Service
Our team answers calls in your company name, delivering personalized service to your subscribers. This seamless extension of your business ensures consistent communication and enhances customer satisfaction through professional, round-the-clock support.
Backup Monitoring
For dealers with their own central station, we provide reliable backup monitoring during outages or peak demand. Our infrastructure ensures continuity of service, maintaining security and client trust without operational disruptions.
Dealer Services
We offer administrative and financial partnerships to help dealers grow. From after-hours monitoring to account financing solutions, our services reduce operational burdens and empower dealers to focus on expanding their customer base.
People
Rick Jolet
CEO
Rick Jolet leads AMS with a focus on dealer-centric innovation, leveraging decades of industry experience to ensure top-tier monitoring services and operational excellence.
Dera DeRoche-Jolet
CFO
Dera DeRoche-Jolet oversees financial strategy at AMS, ensuring sustainable growth and robust support for dealers through innovative financing partnerships and fiscal stewardship.
Michelle Marsh
National Sales Rep
Michelle Marsh drives AMS's sales initiatives, connecting dealers with tailored monitoring solutions and fostering long-term partnerships built on trust and industry expertise.
Questions
What services does Alarm Monitoring Services offer?
We provide 24/7 alarm monitoring for security, fire, environmental systems, and asset tracking, along with dealer services like answering support and backup monitoring.
Are you a UL Listed Monitoring Center?
Yes, we have been UL Listed since 1992, ensuring adherence to the highest industry standards for reliability and performance.
Do you support dealers with administrative needs?
Yes, we offer dealer-focused services including after-hours monitoring, answering support, and financial partnerships to help grow your business.
How do you handle emergency situations?
Our trained dispatchers respond immediately to critical incidents, prioritizing rapid resolution while maintaining compliance with safety protocols.
Can you monitor non-traditional systems?
Yes, we monitor diverse systems including elevators, boats, government facilities, and GPS-enabled asset tracking devices.
What areas do you serve?
We serve dealers across Alabama, Arkansas, Louisiana, Mississippi, Michigan, Tennessee, Virginia, Florida, and Texas.
