Business Details
Emergency
services
Trusted Central Station Monitoring Services
Com-Linq Central Station has been a trusted provider of high-quality monitoring services since the 1970s. Our commitment to excellence is reflected in our U.L. Listing and FM Approval, ensuring we meet and exceed industry standards. We combine cutting-edge technology with personalized service, treating every client like family while offering solutions tailored to residential and commercial needs.Our disaster recovery system guarantees uninterrupted monitoring, and our interactive toolslike text/email alerts and web interfacesempower clients with real-time control. With decades of experience and a focus on innovation, we remain a leader in central station monitoring.
Services
Central Station Monitoring
Video Verification
Disaster Recovery
Interactive Text Alerts
Web Interface Access
Licensing Support
Alarm System Integration
Biometric Security
Remote Database Management
Alarm Verification
Highlights and features
- We provide 24/7 monitoring with a remote disaster recovery system.
- Our services include interactive text/email alerts and web interfaces.
- U.L. Listed since the 1970s and FM Approved for over a decade.
- Customizable solutions for residential and commercial security needs.
- We follow CSAA CS-V-01 verification standards for reliable dispatch.
Associations and certifications
- Underwriters Laboratories (UL)
- Factory Mutual (FM)
- CSAA CS-V-01
Services
Central Station Monitoring
Our central station monitoring ensures 24/7 security for residential and commercial properties. Using advanced technology like Sur Gard System III and AES two-way radio, we provide reliable alarm verification and instant response. Clients benefit from uninterrupted service and real-time alerts via phone, text, or email.
Video Verification
Video verification enhances security by confirming alarms through RSI/Videofied integration. This service reduces false dispatches by allowing operators to view live footage post-alarm. It aligns with industry standards like PPVAR and NESA, ensuring law enforcement prioritizes verified incidents.
Disaster Recovery
Our disaster recovery system reroutes alarm signals to alternate stations during emergencies. Required by U.L. testing, this ensures continuous monitoring with minimal downtime. Clients experience seamless security even during natural or man-made disasters.
Interactive Text Alerts
Interactive text alerts allow clients to respond to security events via smart devices. This feature eliminates operator interaction, offering quick acknowledgment of alarms. It supports efficient communication without compromising response times.
Web Interface Access
The web interface grants clients access to account databases, history, and reports. Users can manage accounts, view traffic, and email records directly. This tool enhances transparency and control for both dealers and end-users.
People
Jordon Brown
Director of Operations
Jordon Brown has led Com-Linq's operations since 1988. A NICET III Licensed Manager, he oversees Arkansas, Oklahoma, and Texas licensing. He trains industry professionals as an ASAA and OKBFAA instructor.
Denise Black
Central Station Manager
Denise Black has managed Com-Linq's central station since 2014. With expertise in data entry and client management, she ensures seamless operations and compliance with Arkansas and Texas licensing requirements.
Meredith Brown
Data Entry Manager
Meredith Brown handles customer data entry into SIMS database. With experience since 1996, she ensures accurate and efficient management of client information for monitoring services.
Questions
What monitoring formats do you support?
We support digital dialers, IP networks, cellular, AES two-way radio, and Honeywell AlarmNet for comprehensive compatibility.
Do you offer video verification?
Yes, we use RSI/Videofied and URL video links for post-alarm verification, adhering to PPVAR and NESA standards.
How does disaster recovery work?
Our U.L.-mandated system reroutes alarms to backup stations within 60 seconds, ensuring uninterrupted monitoring during emergencies.
Can I access account data online?
Yes, our web interface allows clients to view databases, run reports, and manage accounts remotely via any device.
Are your services customizable?
Yes, we tailor monitoring solutions to your client base, including pricing adjustments as your business grows.
