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Business Details
33 Years
experience
Your Trusted Security Camera System Manufacturer in Kemp, TX
Rugged CCTV is a manufacturer and distributor of digital security equipment based near Dallas, Texas. Since 1993, we have built a reputation for excellence through our superior customer service and innovative security solutions tailored to meet the unique needs of businesses and industrial environments. Our team's hands-on experience in industries like car washes, gas stations, and laundromats has provided us with practical insights that directly inform our product development and system design capabilities. We specialize in manufacturing and assembling a wide range of security cameras and digital video recorders designed for remote and unattended sites, including specialized products not publicly listed due to OEM licensing agreements. Our engineers leverage decades of industry expertise to create durable, high-performance security systems that address real-world operational challenges.

We offer free custom system design services, with most quotes delivered within 24 hours by dedicated design engineers. Our commitment to quality is reflected in our direct-to-customer sales model, which eliminates middlemen while maintaining strict quality control over all components. We proudly serve businesses of all sizes, from small family-owned operations to Fortune 500 companies, and maintain strict compliance with U.S. government security standards by avoiding banned manufacturers. Our technical support team provides dedicated assistance during extended business hours, ensuring our clients receive timely and professional service. With over 25 years of continuous operation, we remain focused on delivering reliable security solutions that meet the evolving needs of modern businesses.
Services
Security Camera Systems Custom System Design Commercial Surveillance Technical Support Product Sales
Details
  • Year established: 1993
Highlights and features
  • We have over 25 years of experience manufacturing commercial security systems
  • Our engineers create custom-designed systems tailored to specific facility requirements
  • We offer free system design consultations with dedicated design engineers
  • All equipment complies with U.S. government security standards
  • We provide 24-hour quote turnaround for custom security solutions
Services
Security Camera Systems
We design and manufacture comprehensive security camera systems for commercial and industrial applications. Our systems feature high-quality IP and HD-TVI cameras, digital video recorders, and specialized components for challenging environments. Each system is engineered to meet specific security requirements while ensuring compliance with U.S. government standards.
Custom System Design
Our engineers provide free custom system design services tailored to individual facility needs. Using site plans or photographs, we create complete security solutions optimized for each location. The process typically completes within 24 hours with dedicated engineer support throughout the design phase.
Technical Support
We offer dedicated technical support for system installation and maintenance. Our support team assists with equipment configuration, troubleshooting, and system optimization during extended business hours. Support includes both phone assistance and online resources for comprehensive service coverage.
Product Sales
We sell a full range of security equipment including cameras, recorders, power supplies, and accessories. Our inventory features specialized products like stainless steel cameras, harsh environment systems, and vehicle monitoring equipment. All products meet strict quality standards and comply with U.S. security regulations.
Commercial Surveillance
We provide tailored surveillance solutions for commercial operations including retail stores, industrial facilities, and service businesses. Our systems address specific security challenges like theft prevention, safety monitoring, and operational oversight while maintaining durability in demanding environments.
People
Allen Spears
President, CEO
Allen Spears leads Rugged CCTV as President and CEO, bringing extensive industry experience from operating car washes, gas stations, and laundromats. His practical background informs product development and business strategy while maintaining focus on customer needs and technical innovation.
Trisha Arnold
Design Engineer - Sales Manager
Trisha Arnold serves as Design Engineer and Sales Manager, combining technical expertise with customer service excellence. She oversees system design consultations and ensures clients receive optimal security solutions tailored to their specific operational requirements.
CJ Gausvik
Technical Support Manager
CJ Gausvik manages technical support operations, providing expert assistance for system installation and maintenance. With deep product knowledge, he leads the support team in delivering timely solutions for customer technical inquiries during extended business hours.
Questions
What types of security systems do you offer?
We offer IP camera systems, HD-TVI systems, specialty cameras, and complete security packages for commercial and industrial applications.
Do you provide custom system design services?
Yes, we offer free custom system design services with most quotes completed within 24 hours by dedicated design engineers.
Are your security systems compatible with existing equipment?
Our systems can integrate with many existing setups, and we offer conversion components for system upgrades.
Do you sell directly to customers?
Yes, we operate a direct-to-customer sales model eliminating dealers while maintaining full technical support.
What kind of technical support do you provide?
We offer technical support Monday-Thursday 9am-5pm and Friday 9am-4pm Central Time via phone and online forms.
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