Business Details
44 Years
experience
Emergency
services
Your Trusted Security Monitoring Partner in San Antonio, TX
Since 1982, United Central Control has been a leader in providing high-quality security monitoring services to independent alarm dealers. Our dedicated team of security professionals operates from two state-of-the-art facilities in San Antonio and Lewisville, Texas, offering 24/7 support to ensure customer safety and business growth. We specialize in alarm monitoring, video verification, and environmental monitoring, utilizing advanced technologies like cellular and IP communications. Our commitment to education and innovation is exemplified through programs like our 'Grow Your Business' workshops, led by industry experts such as Ron Bowden.Accredited by the TMA Five Diamond Monitoring Center and participating in the ASAP to PSAP program, we combine UL-listed and FM-approved standards with ongoing operator training to deliver exceptional service. Our focus on strategic consultation, dealer development, and personalized support helps alarm companies adapt to industry changes and achieve long-term success.
Services
Alarm Monitoring
Video Verification
Environmental Monitoring
PERS/MPERS
ASAP to PSAP Integration
Dealer Training
2-Way Voice Monitoring
Elevator Monitoring
Mobile App Integration
Details
- Year established: 1982
Highlights and features
- 40+ years of experience in security monitoring since 1982.
- TMA Five Diamond-certified monitoring center with industry-leading standards.
- UL-listed and FM-approved facilities ensuring compliance and reliability.
- 24/7 dealer support and personalized business growth strategies.
- Innovative training programs led by industry experts like Ron Bowden.
Associations and certifications
- TMA Five Diamond Monitoring Center
- UL Listed
- FM Approved
What people say
BEST I've attended
Outstanding
Time very well spent
Working business partner
New nugget or idea
Services
Alarm Monitoring
We provide 24/7 alarm monitoring for residential and commercial properties using digital, cellular, and IP communication paths. Our UL2050-certified service ensures rapid response to emergencies, integrating with systems like Alarm.com and AES Intellinet. Dealers benefit from reliable, scalable solutions that enhance customer safety and operational efficiency.
Video Verification
Our video verification solutions reduce false alarms by confirming incidents via live video feeds. Compatible with multiple vendors, this service ensures accurate incident reporting and faster emergency response. Dealers gain a competitive edge with enhanced reliability and customer trust in security systems.
Dealer Training
UCC's 'Grow Your Business' workshops offer strategic training led by industry experts like Ron Bowden. Topics include business development, technology adoption, and customer retention. Participants gain actionable insights to scale operations and stay ahead in the evolving security landscape.
ASAP to PSAP Integration
As a TMA ASAP to PSAP participant, we streamline emergency communications between dealers and public safety agencies. This integration reduces response times and improves incident accuracy. Dealers benefit from compliance with modern dispatch standards and enhanced coordination during critical situations.
Environmental Monitoring
We monitor environmental hazards like water leaks, temperature fluctuations, and fire risks in real time. Our systems provide immediate alerts to prevent property damage. Dealers can offer this service to protect commercial facilities, ensuring business continuity and regulatory compliance.
People
Ron Bowden
Industry Titan
Ron Bowden is a seasoned security industry expert who leads UCC's 'Grow Your Business' workshops. With decades of experience, he provides strategic guidance to dealers on operational growth, technology adoption, and market competitiveness.
Questions
What services does United Central Control offer?
We provide alarm monitoring, video verification, environmental monitoring, PERS/MPERS, ASAP to PSAP integration, and dealer training programs.
How does UCC support alarm dealers?
UCC offers 24/7 dealer support, strategic consultation, financing options, and workshops to help dealers grow their businesses.
Are UCC's monitoring centers certified?
Yes, our facilities are UL-listed, FM-approved, and TMA Five Diamond-certified for industry-leading reliability.
Can dealers access training programs?
Yes, our 'Grow Your Business' workshops provide expert-led training on business development and technology adoption.
What areas does UCC serve?
We primarily serve San Antonio and Lewisville, Texas, with nationwide dealer support capabilities.
