Business Details
33 Years
experience
Emergency
services
Trusted Security and Technology Solutions in Tempe, AZ
MasterLink Communications has been safeguarding Arizona businesses for over 30 years with cutting-edge physical security systems and workplace optimization solutions. Founded in 1993 by Steve Thompson, our Tempe-based company delivers enterprise-grade security, communications infrastructure, and sound masking technologies tailored to protect assets and enhance productivity. Our expertise spans educational facilities, healthcare complexes, government buildings, and commercial properties, with a proven track record of implementing HIPAA-compliant access control and advanced surveillance systems.We maintain industry leadership through continuous innovation, offering multi-factor authentication, fiber optic cabling, and zone-based sound masking calibrated to modern security challenges. Our certified technicians provide comprehensive site evaluations, customized system design, and ongoing maintenance to ensure long-term reliability and client satisfaction.
Services
Physical Security Systems
Data Cabling
Sound Masking
Access Control
Video Surveillance
Details
- Year established: 1993
Highlights and features
- 30+ years safeguarding Arizona's critical infrastructure
- Industry-specific solutions for healthcare, education, and government
- Certified technicians with enterprise-grade implementation expertise
- Custom acoustic analysis for optimal sound masking performance
- 24/7 monitoring capabilities for mission-critical security
Services
Physical Security Systems
Our integrated physical security systems combine advanced access control, intrusion detection, and video surveillance for comprehensive facility protection. We implement multi-factor authentication, biometric access options, and 24/7 monitoring capabilities to address modern security threats. Our scalable solutions support single-site operations through complex multi-tenant security implementations with centralized control systems and emergency response protocols.
Data Cabling
Professional voice and data cabling services form the backbone of secure communications infrastructure. We specialize in Cat6/Cat6A installation, fiber optic cabling, and network physical security integration. Our structured cabling solutions include thorough testing, certification, and documentation to ensure reliability while preparing for future technological advancements with unified communications support.
Sound Masking
Advanced sound masking systems reduce noise distractions and protect speech privacy in office environments. Our technology provides HIPAA-compliant conversation security through customizable zone-based control and automatic sound level ramping. Professional implementation includes strategic speaker placement, acoustic analysis, and ongoing system calibration for optimal workplace productivity.
Access Control
Multi-layered access control solutions protect restricted areas with biometric verification, mobile credentials, and time-based restrictions. We implement employee tracking systems, vehicle entrance gate controls, and emergency response protocols for comprehensive facility security. Our systems integrate with intrusion detection and video surveillance for unified physical security management.
Video Surveillance
24/7 video surveillance systems utilize motion detection, shock sensors, and door contacts for real-time threat detection. Our solutions include mobile app verification, centralized monitoring, and intrusion alarm integration. We provide customized camera placement and system design for diverse facilities ranging from small businesses to government installations.
People
Steve Thompson
Founder
Steve Thompson founded MasterLink Communications in 1993 after expanding technology operations in Tucson and Phoenix. He relocated the company to Tempe in 2001, establishing a central hub for serving Arizona clients with integrated security and communications solutions.
Lorinda Thompson
Co-owner
Lorinda Thompson partnered with Steve in 2001 to establish MasterLink's Tempe headquarters. Together they've grown the company into Arizona's leading provider of enterprise-grade security systems and workplace optimization technologies.
Questions
What security solutions do you offer for healthcare facilities?
We provide HIPAA-compliant access control systems, sound masking for patient privacy, and customized security implementations for medical centers and clinics across Arizona.
Do you handle large-scale commercial security projects?
Yes, we specialize in multi-site security implementations with centralized control systems for corporate offices, government buildings, and military installations.
What network cabling services are available?
Our services include Cat6/Cat6A installation, fiber optic cabling, network testing, and VoIP system cabling with industry-certified technicians and full documentation.
How do your sound masking systems work?
Our technology uses strategic speaker placement and zone-based control to reduce noise distractions while maintaining speech privacy in open office environments.
What is your emergency response capability?
We offer 24/7 monitoring with mobile app verification and emergency response protocols for intrusion detection and facility security breaches.
