Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Comprehensive Security Solutions
Bay Alarm has been a trusted leader in security solutions since 1946, founded by Marj and Everett Westphal in Oakland, California. As a third-generation family-owned business, we serve over 155,000 commercial and residential clients across California, Arizona, and Washington. Our approach combines cutting-edge technology with a dedicated team of professionals averaging 10 years of experience, ensuring comprehensive protection for people and assets. We prioritize local expertise, with 90% of customers located within an hour of our branch offices. Our commitment to quality includes rigorous training for technicians, many requiring 2,000 hours of preparation.We maintain strong partnerships with law enforcement and community organizations, reflecting our values of integrity and service. Our motto, 'The Bay Way,' emphasizes customer-centric solutions and respect for both clients and staff. With 78 years of industry experience, we offer customized security systems, including AI-powered video monitoring, access control, fire alarms, and on-site security agents. Our UL-listed monitoring center provides 24/7 support, ensuring rapid response to threats. We pride ourselves on long-standing relationships with clients and communities, driven by a culture of continuous improvement and innovation in security technology.
Services
Video Security
Burglar Alarms
Fire Alarms
Access Control
Security Agents
Mobile Security
24/7 Monitoring
Details
- Year established: 1946
Highlights and features
- 78 years of experience in security solutions
- Locally-based technicians with 10-year average tenure
- AI-powered surveillance systems with 24/7 monitoring
- UL-listed monitoring center for rapid response
- Customized security plans for multi-site businesses
Associations and certifications
- CA CSLB 880138
- ACO 28
- CSFM Type 1 License
- A-0471
- AZ ABC 20243
- ROC 326152 CR-67
- ROC 326153 CR-16
- LEECL BAYALAC876KF
- CCL BAYALAC878KH
What people say
Excellent response time
Easy installation process
Reduced break-ins completely
Knowledgeable monitoring team
Reliable 24/7 protection
Services
Video Security
Our AI-powered video security systems provide real-time monitoring and threat detection for businesses of all sizes. With cloud storage and mobile access, clients can view footage from anywhere while our monitoring center ensures rapid response to incidents. Custom installations include virtual fence technology and automated loudspeakers for proactive crime deterrence.
Burglar Alarms
24/7 monitored burglar alarm systems feature remote arming/disarming, motion detectors, and integration with access control. Professional installation ensures compliance with safety standards while AI analytics reduce false alarms. Systems include smartphone app control and instant alerts for enhanced security.
Fire Alarms
Comprehensive fire alarm solutions include system design, installation, and ongoing monitoring. Our services meet NFPA 72 standards with cellular communication backup and regular inspections. Systems integrate with sprinkler monitoring and emergency response protocols for complete fire safety management.
Access Control
Advanced access control systems allow real-time management of entry points through smartphone apps. Features include key card systems, biometric authentication, and multi-site management capabilities. Integration with video surveillance provides layered security for commercial properties of all sizes.
Security Agents
Professional security agents provide perimeter protection, alarm response, and property patrols. Services include standing guard posts, mobile patrols, and incident reporting. Agents work with AI surveillance systems for comprehensive security coverage and rapid threat response.
People
Marj Westphal
Founder
Co-founded Bay Alarm in 1946 with her husband Everett. Established the company's core values of honesty and exceptional service that continue to guide operations today.
Everett Westphal
Founder
Co-founded Bay Alarm in 1946 with his wife Marj. Built the foundation for the company's commitment to quality service and community involvement that continues through three generations.
Tim Westphal
Owner & CEO
Third-generation leader of Bay Alarm, continuing the family tradition of excellence in security services. Oversees operations for the largest independently owned security company in the United States.
Questions
What security services does Bay Alarm offer?
We provide video security, burglar alarms, fire alarm monitoring, access control, security agents, and mobile security solutions for commercial and residential properties.
Do you serve businesses outside major cities?
Yes, we protect properties in urban and rural areas across California, Arizona, and Washington with local branch offices ensuring timely response.
How does your AI-powered monitoring work?
Our system uses analytics to distinguish threats from false alarms, automatically alerting intruders and dispatching authorities when necessary through our UL-listed monitoring center.
Can I manage my system remotely?
Yes, our smartphone app allows remote arming/disarming, access control management, and real-time video monitoring from anywhere with cellular service.
Are your technicians certified?
Our technicians average 10 years experience with 2,000 hours of training, holding industry certifications for installation and monitoring of all security systems.
What happens during a power outage?
Our systems include battery backups and cellular communication to maintain protection during power outages, with solar-powered options available for remote locations.
