Business Details
49 Years
experience
Emergency
services
Houston's Trusted Commercial Locksmith Services
Biggs Safe & Lock has been Houston's trusted security partner since 1977, delivering comprehensive commercial locksmith services to businesses across diverse industries. Our team of certified professionals holds specialized credentials including Six-Sigma certification, Certified Lean Practitioner status, and Project Management Professional (PMP) certification through the Project Management Institute. With over four decades of experience serving healthcare facilities, banks, restaurants, and industrial complexes, we combine technical expertise with operational excellence to implement security solutions that meet exacting industry standards. Our 6,000 sq. ft. service facility supports 24/7/365 emergency response capabilities, ensuring rapid resolution for critical security needs.We maintain active memberships in professional organizations like the Society for Maintenance and Reliability Professionals, demonstrating our commitment to industry best practices. Our service portfolio spans access control systems, CCTV installation, and high-security safe solutions, backed by manufacturer partnerships with industry leaders like American Security. Through continuous improvement initiatives and rigorous staff training, we guarantee professional execution of master-keying, door hardware installation, and automated door system maintenance. Our Houston-based team provides free site assessments and customized security consultations, prioritizing client satisfaction through transparent communication and documented service guarantees.
Services
Commercial Locksmith
CCTV Systems
Door Hardware
Access Control
Safe Services
Details
- Year established: 1977
Highlights and features
- 40+ years serving Houston commercial security needs
- Certified technicians with Six-Sigma and Lean credentials
- 24/7/365 emergency service with rapid response times
- Free on-site security assessments and consultations
- Documented service guarantees for all work performed
Associations and certifications
- Certified Lean Practitioners
- Six-Sigma Certified
- Certified Project Management Professional (PMP)
- Society for Maintenance and Reliability Professionals (SMRP) - Member
- Project Management Institute (PMI) - Member
Services
Commercial Locksmith
Our full-service commercial locksmith division specializes in master-keying systems, lock re-keying, and emergency lock opening services. Certified technicians handle all commercial security needs with same-day service options and 24/7/365 emergency response availability. We implement industry-standard security protocols for businesses in healthcare, banking, and industrial sectors.
Access Control
Professional access control solutions provide secure authorization and audit capabilities for commercial facilities. Our systems integrate with existing security infrastructure to control entry points with biometric readers, keypads, and smart card technology. We offer free site assessments to determine optimal access control configurations for each business environment.
CCTV Systems
Advanced CCTV systems offer scalable surveillance solutions for businesses of all sizes. We install networked and stand-alone camera systems with remote monitoring capabilities. Our security consultants recommend customized camera placements to maximize coverage while maintaining budgetary constraints for commercial properties.
Door Hardware
Comprehensive door hardware services include sales, installation, and repair of commercial door components. Our technicians maintain all types of commercial door systems including automatic sliding doors and heavy-duty security doors. We provide emergency repair services with same-day response for critical access points.
Safe Services
We offer complete safe solutions including sales, installation, and maintenance of commercial security safes. Our inventory features American Security TL-rated safes with fire and burglary protection. Certified technicians provide safe opening, combination changes, and anchoring services within 50 miles of Houston with delivery options beyond our service area.
People
Eric Heath
Co-owner and President
Co-owner and President Eric Heath leads operations with a mechanical engineering background from University of Houston. He oversees technical service delivery and maintains key client relationships for Biggs Safe & Lock.
Jim Heath
Co-owner and CFO
Co-owner and CFO Jim Heath manages financial operations with dual degrees in Finance and MBA credentials. He ensures competitive pricing structures while maintaining service quality standards across all business divisions.
James Heath
Manager of Operations
James Heath directs daily operations and business development initiatives. With a philosophy degree from Texas A&M, he focuses on process optimization and client satisfaction improvements across the company's service offerings.
Questions
What commercial locksmith services do you offer?
We provide master-keying, lock re-keying, emergency lock opening, door hardware installation, and safe services for commercial clients in Houston.
Do you offer 24/7 emergency services?
Yes, we provide 24/7/365 emergency locksmith response with technicians available for immediate dispatch to secure your business premises.
What areas do you service?
We primarily serve Houston businesses within 50 miles of our Edgebrook Drive location, with delivery options available beyond our standard service area.
What safe brands do you carry?
We specialize in American Security safes, offering TL-rated burglary safes, fire safes, and pharmaceutical safes with installation and maintenance services.
Are your technicians certified?
Our team holds Six-Sigma certification, Certified Lean Practitioner credentials, and Project Management Professional (PMP) certification through PMI.
