Business Details
22 Years
experience
Emergency
services
Commercial Appliance Repair & Installation Experts in Rochester, NY
Pride Commercial Appliance Service has grown from a single technician in 2004 to a trusted provider serving commercial kitchens across Upstate New York and beyond. With over 47 employees, including 30 trained technicians, we specialize in installation, repair, and maintenance of commercial kitchen equipment for restaurants, hospitals, schools, and more. Our mission prioritizes minimizing downtime through rapid response times and reliable service, supported by partnerships with over 70 manufacturers.Backed by 20 years of experience and a commitment to excellence, we ensure safe, high-performing equipment tailored to each client's needs. Our vision drives continuous improvement through cutting-edge technology and industry-leading standards, fostering long-term relationships built on trust and expertise.
Services
Commercial Appliance Installation
Preventative Maintenance
Emergency Repairs
Part Sales
Specialty Services
Details
- Year established: 2004
Highlights and features
- We offer 24/7 emergency service with rapid response times for critical kitchen equipment repairs
- Our team includes 30 factory-certified technicians trained by over 70 leading manufacturers
- Preventative maintenance programs reduce equipment downtime by up to 40% for restaurants and institutions
- We service all major commercial kitchen equipment brands, both under warranty and post-warranty
- Factory-authorized repair partner for 70+ industry-leading equipment manufacturers
Services
Commercial Appliance Installation
Professional installation of commercial kitchen equipment including refrigeration, ovens, and dishwashers. Our technicians ensure proper integration and functionality for new builds or renovations. Services cover single units or complete kitchen installations with post-installation training provided.
Preventative Maintenance
Scheduled maintenance programs to extend equipment lifespan and prevent breakdowns. Includes comprehensive inspections, calibration, and performance optimization for commercial kitchens in schools, restaurants, and hospitality venues. Available in two service tiers for customized coverage.
Emergency Repairs
Rapid-response repair solutions for critical kitchen equipment failures. Certified technicians diagnose and fix refrigeration, cooking, and sanitation equipment issues at any hour. Minimizes operational downtime for restaurants, hospitals, and foodservice operations.
Part Sales
Access to common replacement parts with same-day availability from local warehouses. Special order parts sourced through manufacturer partnerships for urgent repair needs. Covers both warranty and post-warranty equipment from major commercial brands.
Specialty Services
Tailored services including stainless steel welding, wall panel installation, and equipment resurfacing. Addresses unique challenges in commercial kitchens with specialized fabrication and repair capabilities. Designed to maintain operational continuity in high-traffic foodservice environments.
Questions
What types of commercial kitchens do you service?
We service restaurants, hospitals, schools, hotels, casinos, and food processing facilities across Upstate New York and the Northeast.
Do you offer emergency repair services?
Yes, we provide 24/7 emergency repair services for critical kitchen equipment breakdowns with rapid response times.
Are your technicians factory-certified?
Our team includes 30 factory-certified technicians authorized by over 70 leading equipment manufacturers.
Do you service equipment outside New York?
We serve Upstate New York and provide select services in Pennsylvania, Maryland, Virginia, and other Northeast states.
What preventative maintenance options exist?
We offer two-tiered preventative maintenance programs with scheduled inspections and performance optimization for commercial kitchen equipment.
Can you source specialty parts?
Yes, our manufacturer partnerships allow us to source specialty parts quickly for both warranty and post-warranty equipment.
