Business Details
31 Years
experience
Trusted Appliance Repair & Parts in Mooresville, NC
Since 1995, Race City Appliance has been a trusted provider of appliance repair services, parts, and reconditioned appliances in Mooresville, NC. Our team, led by owner Bill Hadlock and manager Debbie Rice, brings over 60 years of combined experience in the industry. Bill began his career in the 1960s, training at major appliance schools and gaining expertise in brands like Whirlpool, GE, and Maytag. We specialize in in-shop repairs, offering a 48-hour turnaround that saves customers time and money compared to in-home service.Our extensive parts inventory and technical advice empower do-it-yourselfers to tackle repairs confidently. With a 90-day warranty on all reconditioned appliances, we prioritize customer satisfaction through transparency, affordability, and personalized support. Our reputation as a community staple has earned us referrals from leading retailers like Lowes and Home Depot, reinforcing our commitment to quality and reliability.
Services
Parts Department
Reconditioned Appliances
In-Shop Repair
Technical Advice
DIY Support
Details
- Year established: 1995
Highlights and features
- Over 60 years of combined experience in appliance repair.
- 48-hour in-shop repair turnaround, saving 50% vs. in-home service.
- Technical advice and DIY support for confident repairs.
- 90-day warranty on all reconditioned appliances.
- Preferred partner of major retailers like Lowes and Home Depot.
What people say
Helpful and friendly staff
Saved $125 on repairs
Right part, no upselling
Knowledgeable technicians
Great DIY support
Services
Parts Department
Our 3,000 sq. ft. parts department stocks the largest inventory in Iredell County, including hard-to-find components for all major brands. We offer fast delivery on special order parts and expert guidance to ensure you get the right fit for your appliance. Whether youre a DIYer or a professional technician, our team provides accurate diagnostics and part recommendations to streamline repairs.
Reconditioned Appliances
Our 1,800 sq. ft. showroom features reconditioned washers, dryers, refrigerators, and stoves tested for performance and reliability. Every unit comes with a 90-day warranty, offering an affordable alternative to new appliances. We inspect and refurbish each item to ensure energy efficiency and durability, helping customers save money without compromising quality.
In-Shop Repair
We specialize in in-shop repairs with a 48-hour turnaround, cutting costs by 50% compared to in-home service. Our technicians use advanced diagnostic tools to address issues in all major brands, from minor fixes to complex mechanical problems. This approach allows us to work efficiently while maintaining transparency about repair options and pricing.
Technical Advice
We provide free technical advice to help DIYers troubleshoot and repair appliances confidently. Our team explains step-by-step solutions, recommends tools, and offers tips to avoid common pitfalls. This service empowers customers to complete repairs independently while saving on labor costs, backed by our expertise and hands-on assistance when needed.
DIY Support
From part selection to installation guidance, we support DIYers with personalized advice and resources. Customers can rent tools like spanner wrenches and access detailed instructions for common repairs. Our goal is to make appliance maintenance accessible and affordable, fostering a community of informed, self-sufficient users.
People
Bill Hadlock
Owner
Bill Hadlock has over 40 years of appliance repair experience, starting in his familys business in the 1960s. He trained at major manufacturer schools and founded Race City Appliance in 1995 to focus on in-shop repairs and DIY support.
Debbie Rice
Manager
Debbie Rice brings decades of expertise in customer service and appliance diagnostics to her role as manager. She collaborates with Bill to ensure clients receive accurate parts, repairs, and technical guidance tailored to their needs.
Questions
What services does Race City Appliance offer?
We provide appliance repair, parts sales, reconditioned appliances, technical advice for DIY repairs, and tool rentals. Our 48-hour in-shop repair turnaround saves 50% compared to in-home service.
Do you sell used appliances?
Yes, our showroom features reconditioned washers, dryers, refrigerators, and stoves with a 90-day warranty. Each unit is tested for performance and reliability.
Can I get help diagnosing my appliance issue?
Absolutely. Our team offers free technical advice to help you identify problems and select the correct parts or repair solutions, whether you’re a DIYer or need professional service.
Are your technicians certified?
Bill Hadlock has over 40 years of experience and trained at major appliance schools. Our staff combines decades of hands-on expertise with ongoing industry knowledge to ensure quality repairs.
What areas do you serve?
We primarily serve Mooresville, NC, and Iredell County, with parts and repair referrals from major retailers like Lowe’s, Home Depot, and Sears.
Do you offer warranties on repairs?
Yes, all reconditioned appliances include a 90-day warranty. In-shop repairs are guaranteed for 30 days, reflecting our confidence in the quality of our workmanship.
