Business Details
18 Years
experience
Expert Appliance Repair Services in Cary, IL
Appliance Marshall Repair began as a one-man operation in 2008 and has grown into a thriving small business specializing in appliance service and installation. Our team of four full-time field technicians and dedicated shop manager handles nearly all high-end and common residential appliance brands, including Miele, Viking, Thermador, and Sub-Zero. We focus on repairing complex, specialized equipment while maintaining the ability to service standard domestic and foreign brands. Factory authorized for multiple premium brands, we source OEM parts directly from manufacturers to ensure quality repairs. Our service area spans Northern Illinois, covering Lake, McHenry, Cook, DuPage, and Kane counties.We offer in-home repairs, shop-based diagnostics, and installation services for kitchen and laundry appliances. Our commitment to customer satisfaction includes transparent communication, timely scheduling, and follow-up coordination for parts orders. With over 15 years of industry experience, we prioritize resolving challenging repairs that other companies may decline. Our team's expertise extends to vintage and obscure brands, ensuring longevity for specialized appliances. We also recondition and resell refurbished units from our Cary showroom, providing additional value to customers seeking cost-effective solutions.
Services
Refrigerator Repair
Washer/Dryer Repair
Dishwasher Repair
Range/Stove Repair
Ice Machine Repair
Wine Cooler Repair
Grill Service
Coffee System Repair
Details
- Year established: 2008
Highlights and features
- We have 15+ years of experience repairing complex high-end appliances.
- Factory authorized for premium brands like Miele, Thermador, and Sub-Zero.
- We service obscure and vintage appliances others avoid.
- Our technicians source OEM parts directly from manufacturers.
- We offer transparent pricing and same-day parts order follow-ups.
What people say
Factory authorized expertise
Reliable service
Knowledgeable technicians
Successful complex repairs
Competitive pricing
Services
Refrigerator Repair
We specialize in repairing high-end refrigeration units including Sub-Zero, Liebherr, and Scotsman. Our technicians diagnose cooling system failures, condenser issues, and temperature sensor malfunctions. We use factory-authorized parts to restore performance and extend appliance lifespan.
Washer/Dryer Repair
Our team handles domestic and commercial laundry equipment repairs for brands like Speed Queen, Maytag, and Electrolux. We fix motor failures, drum issues, and electronic control problems. Emergency service available during business hours.
Dishwasher Repair
We repair built-in and standard dishwashers from Bosch, Thermador, and Frigidaire. Services include pump replacement, spray arm repair, and leak diagnosis. Our technicians carry common replacement parts for same-visit fixes.
Range/Stove Repair
Specializing in high-end cooking equipment like Viking, Dacor, and Blue Star. We fix ignition failures, temperature calibration issues, and burner malfunctions. Factory-trained technicians ensure proper gas and electrical system safety.
Ice Machine Repair
We service undercounter and freestanding ice machines from Scotsman, Marvel, and Sub-Zero. Our repairs address water inlet valve failures, compressor issues, and ice dispensing problems. Preventative maintenance plans available.
People
Marshall Morici
Owner/Technician
With 20 years in the appliance industry, Marshall founded the company in 2008. He specializes in high-end brands and complex repairs, developing expertise in obscure appliances through hands-on experience and factory training programs.
Brian
Technician
Certified technician with 8 years of experience handling residential appliance repairs. Specializes in diagnostic troubleshooting and electronic control board replacements for domestic and foreign brands.
Dakota
Technician
Factory-trained appliance specialist focusing on installation and repair of built-in kitchen equipment. Experienced with ventilation systems and complex multi-unit appliance setups.
Annie
Parts Manager
Manages inventory of OEM parts and coordinates component sourcing for rare appliances. Ensures technicians have access to critical replacement parts for efficient service calls.
Kristy
Customer Service
Handles scheduling, service estimates, and customer communication. Provides transparent pricing information and coordinates technician dispatch for timely service delivery.
Questions
Do you service both high-end and standard appliances?
Yes, we handle all residential brands from common models to premium units like Miele and Sub-Zero.
Are you factory authorized for specific brands?
We're factory authorized for Bosch, Thermador, Gaggenau, Miele, Dacor, Viking, and Sub-Zero.
What areas do you service?
We cover Northern Illinois including Lake, McHenry, Cook, DuPage, and Kane counties.
Do you offer installation services?
Yes, we install kitchen appliances including ranges, refrigerators, and ventilation systems.
Can you repair obscure appliance brands?
Our technicians research and repair vintage or rare brands like LaCornue and AGA.
Do you have in-shop repair options?
Yes, our Cary facility handles diagnostics and repairs for drop-off appliances.
