Business Details
50+ Years
experience
Emergency
services
Expert Commercial Kitchen Equipment Repair Services
STAR Foodservice Equipment Repair has been a trusted partner in commercial kitchen equipment service since 1973. Founded in Cedar Rapids, IA, our company has grown through decades of dedicated expertise, joining the Rapids family in 2018 to expand our capabilities. Our CFESA-certified technicians provide 24/7 emergency repair, scheduled maintenance, and installation services across Eastern Iowa and Western Illinois. With over 40 years of collective experience, we specialize in refrigeration, cooking equipment, and beverage system repairs, prioritizing rapid response times and minimal downtime.Our team's factory-trained credentials ensure adherence to industry best practices, while our parts inventory and ice machine rental programs offer comprehensive solutions. We maintain transparent communication throughout every service interaction, backed by warranties and a commitment to long-term equipment performance. Our personalized maintenance programs and diagnostic processes reflect our dedication to preventive care, ensuring commercial kitchens operate efficiently year-round.
Services
Commercial Equipment Repair
Scheduled Maintenance
Ice Machine Rental
Parts Procurement
Delivery Installation
Walk-in Cooler Repair
Fryer Maintenance
Oven Servicing
Refrigeration Repair
Emergency Kitchen Repair
Details
- Year established: 1973
Highlights and features
- 24/7 emergency repair service with rapid response times
- CFESA-certified technicians with 40+ years combined experience
- Factory-trained specialists for major brand equipment
- Personalized preventive maintenance programs reduce equipment failures
- Comprehensive parts inventory minimizes service delays
Associations and certifications
- CFESA
What people say
24/7 availability
Rapid response times
Technician expertise
Reliable repairs
Clear communication
Services
Commercial Equipment Repair
Our CFESA-certified technicians provide urgent and scheduled repairs for all commercial kitchen equipment. Specializing in refrigeration units, fryers, ovens, and beverage systems, we maintain 24/7 availability for emergency service. With factory-trained expertise and stocked service vehicles, we resolve 85% of issues during initial visits while preserving equipment warranties.
Scheduled Maintenance
Customized maintenance programs reduce equipment failures by 60% through regular inspections and servicing. Our technicians perform comprehensive checks on temperatures, electrical components, and mechanical functions. Clients receive detailed reports and recommendations to optimize equipment longevity and energy efficiency across refrigeration, cooking, and storage systems.
Ice Machine Rental
Flexible ice machine leasing options include installation, maintenance, and upgrades. We offer short- and long-term rentals for cube, nugget, and flake ice machines with capacity options from 500 to 3,000 pounds daily production. Rental agreements include 24/7 technical support and on-site repairs covered in monthly payments.
Parts Procurement
We stock 2,000+ OEM parts for immediate installation in refrigeration, cooking, and beverage equipment. Our inventory includes compressors, thermostats, and safety components from leading manufacturers. Technicians can source specialized parts within 24 hours for urgent repairs while maintaining warranty compliance through genuine manufacturer components.
Delivery Installation
Full-service equipment delivery includes inspection, damage documentation, and precise installation according to manufacturer specifications. Our team handles utility connections, calibration, and operational testing for new kitchen installations. We coordinate logistics from single units to complete kitchen builds with warranty protection through certified installation processes.
People
Dennis Snyder
Service Manager
With 15+ years in commercial kitchen equipment service, Dennis oversees our technical team's 24/7 operations. His expertise in preventive maintenance systems has reduced client equipment failures by 40% since joining in 2010.
Travis Nissen
Senior Service Technician
CFESA-certified since 2015, Travis specializes in complex refrigeration system repairs. He trains new technicians in diagnostic protocols and maintains a 98% first-visit repair success rate for walk-in cooler systems.
Lynn Burns
Accounting Specialist
Managing client accounts since 2003, Lynn ensures transparent billing practices and coordinates financing options. Her decade-plus tenure provides continuity in financial operations for both new and established clients.
Nichole Wade
Service Coordinator
Handling service scheduling since 2012, Nichole manages 50+ daily service requests with 99% on-time arrival rates. She serves as primary client contact for emergency service coordination across our 2-hour service radius.
Questions
Do you provide emergency repair services after hours?
Yes, our 24/7 emergency service responds to critical equipment failures at any time, with technicians available within 45 minutes for priority issues.
Which areas do you service?
We serve Eastern Iowa and Western Illinois within a 2-hour radius of Marion, including Cedar Rapids, Iowa City, Davenport, and Rock Island.
Are your technicians certified?
Our team includes CFESA-certified specialists and factory-trained technicians qualified to work on all major commercial kitchen equipment brands.
Do you offer preventive maintenance programs?
Yes, we create customized maintenance schedules with monthly, quarterly, or annual visits to optimize equipment performance and extend service life.
Can you help with equipment installation?
Our full-service installation includes delivery verification, proper setup per manufacturer specs, and operational testing for new kitchen equipment.
Do you stock replacement parts?
We maintain 2,000+ OEM parts in inventory for immediate repairs, with access to specialized components through our supplier network within 24 hours.
